I'm a versatile IT professional with experience in IT, web development, digital design, and customer support. I enjoy creating functional, user-friendly solutions and thrive in fast-paced environments. I love tackling challenges with a problem-solving mindset, delivering results that matter, and helping brands grow through thoughtful design, reliable development, and engaging digital presence.…

Marlon Jaydel Castillo

I'm a versatile IT professional with experience in IT, web development, digital design, and customer support. I enjoy creating functional, user-friendly solutions and thrive in fast-paced environments. I love tackling challenges with a problem-solving mindset, delivering results that matter, and helping brands grow through thoughtful design, reliable development, and engaging digital presence.…

Available to hire

I’m a versatile IT professional with experience in IT, web development, digital design, and customer support. I enjoy creating functional, user-friendly solutions and thrive in fast-paced environments.

I love tackling challenges with a problem-solving mindset, delivering results that matter, and helping brands grow through thoughtful design, reliable development, and engaging digital presence.

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Language

English
Fluent
Tagalog
Fluent

Work Experience

Web Developer at NUVIStudyo (Self Employed)
August 26, 2022 - Present
Remote develop and maintain websites, troubleshoot technical issues, and ensure site functionality and accessibility for clients. Delivered exceptional customer assistance with sales inquiries and technical issues, consistently achieving high levels of client satisfaction.
Sales & Tech Support Specialist at Tech Mix Computers & Gadgets
August 1, 2024 - February 1, 2025
Provided technical support and device repair while assisting customers with sales inquiries. Ensured optimal system performance and high client satisfaction.
Creative Designer | Project Manager | Social Media Manager at Mobler Studios
October 12, 2022 - May 27, 2024
Designed visual content and marketing materials, managed social media accounts to increase engagement and follower growth. Led projects from concept to execution. Managed and grew the Sandbox PH gaming community, increasing user engagement by 40%. Developed and implemented social media strategies, increasing follower base by 50%. Created and curated content for social media platforms, boosting brand visibility. Assisted client queries with 90% ticket success.
Community Manager | Social Media Manager at BlockchainSpace Asia
August 14, 2021 - January 27, 2023
Online community engagement and social media operations for a gaming platform, fostering growth and interactions. Supported business development efforts while managing client communications and digital presence. Provided comprehensive technical support, including data entry and system troubleshooting. Assisted in maintaining IT infrastructure, ensuring smooth and efficient operations.
IT Support (Internship) at Provincial Government of Ilocos Sur | MIS
January 7, 2019 - May 27, 2019
Provided technical support, data entry, and system troubleshooting. Assisted in maintaining IT infrastructure for smooth operations.

Education

Bachelor of Science in Information Technology at University of Northern Philippines
August 9, 2019 - August 18, 2023
Bachelor of Science in Information Technology at University of Northern Philippines
January 11, 2030 - December 13, 2025

Qualifications

National Certification II - Computer System Servicing
July 17, 2023

Industry Experience

Gaming, Computers & Electronics, Financial Services, Government, Media & Entertainment, Software & Internet, Education, Professional Services