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Professional with expertise in full-cycle E-commerce Operations across 10+ Shopify Plus stores. Demonstrated Leadership managing cross-functional teams and critical PIM/DAM data integrity. Provided high-level Administrative/Clerical support, driving revenue through sales, and applying Root Cause Analysis (RCA) to swiftly resolve operational and customer issues.…

John Patrick Perez

Marketing Strategist, Web Designer, Product Designer, +1

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Professional with expertise in full-cycle E-commerce Operations across 10+ Shopify Plus stores. Demonstrated Leadership managing cross-functional teams and critical PIM/DAM data integrity. Provided high-level Administrative/Clerical support, driving revenue through sales, and applying Root Cause Analysis (RCA) to swiftly resolve operational and customer issues.…

Available to hire

Professional with expertise in full-cycle E-commerce
Operations across 10+ Shopify Plus stores. Demonstrated
Leadership managing cross-functional teams and critical
PIM/DAM data integrity. Provided high-level
Administrative/Clerical support, driving revenue through sales, and applying Root Cause Analysis (RCA) to
swiftly resolve operational and customer issues.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Executive Assistant at Neonsfer

December 1, 2024 - July 1, 2025

Managed high-level administration and ensured accuracy by overseeing the Proofreader team; served as central liaison for Video, Social Media, and Email Marketing. Helped coordinate cross-functional communications and supported Shopify product-related tasks, marketing operations, and analytics.

Outbound Sales Representative at Universal Access Systems INC

August 1, 2021 - June 1, 2023

Outbound sales representative, consistently meeting and exceeding quotas; conducted supplier sourcing, CRM documentation, and process improvements across sales cycles.

Shopify Support Advisor at Task Us INC

June 1, 2023 - March 1, 2025

Provided first-tier operational and non-technical support for connectivity issues and customer inquiries. Resolved concerns via email and outbound calls; managed administrative tasks including data management, records, and technical reports.

Product Manager Administrator (E-commerce Associate) at DCX

March 1, 2025 - December 1, 2025

Managed critical data integrity across PIM/DAM systems; ensured product asset readiness and high-quality data across platforms. Oversaw end-to-end product lifecycle administration, including attribute verification (titles, descriptions, technical specs, pricing) and asset synchronization.