Professional with expertise in full-cycle E-commerce Operations across 10+ Shopify Plus stores. Demonstrated Leadership managing cross-functional teams and critical PIM/DAM data integrity. Provided high-level Administrative/Clerical support, driving revenue through sales, and applying Root Cause Analysis (RCA) to swiftly resolve operational and customer issues.

John Patrick Perez

Professional with expertise in full-cycle E-commerce Operations across 10+ Shopify Plus stores. Demonstrated Leadership managing cross-functional teams and critical PIM/DAM data integrity. Provided high-level Administrative/Clerical support, driving revenue through sales, and applying Root Cause Analysis (RCA) to swiftly resolve operational and customer issues.

Available to hire

Professional with expertise in full-cycle E-commerce
Operations across 10+ Shopify Plus stores. Demonstrated
Leadership managing cross-functional teams and critical
PIM/DAM data integrity. Provided high-level
Administrative/Clerical support, driving revenue through sales, and applying Root Cause Analysis (RCA) to
swiftly resolve operational and customer issues.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Work Experience

Executive Assistant at Neonsfer
December 1, 2024 - July 1, 2025
Managed high-level administration and ensured accuracy by overseeing the Proofreader team; served as central liaison for Video, Social Media, and Email Marketing. Helped coordinate cross-functional communications and supported Shopify product-related tasks, marketing operations, and analytics.
Outbound Sales Representative at Universal Access Systems INC
August 1, 2021 - June 1, 2023
Outbound sales representative, consistently meeting and exceeding quotas; conducted supplier sourcing, CRM documentation, and process improvements across sales cycles.
Shopify Support Advisor at Task Us INC
June 1, 2023 - March 1, 2025
Provided first-tier operational and non-technical support for connectivity issues and customer inquiries. Resolved concerns via email and outbound calls; managed administrative tasks including data management, records, and technical reports.
Product Manager Administrator (E-commerce Associate) at DCX
March 1, 2025 - December 1, 2025
Managed critical data integrity across PIM/DAM systems; ensured product asset readiness and high-quality data across platforms. Oversaw end-to-end product lifecycle administration, including attribute verification (titles, descriptions, technical specs, pricing) and asset synchronization.

Education

Bachelor of Science in Agricultural Business at Pamanga State Agricultural University
January 1, 2015 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Professional Services, Media & Entertainment, Other