Hi, I am Patricia Borja. I am a detail-oriented Virtual Assistant with experience in marketing automation, content creation, and CRM management. I enjoy turning complex workflows into efficient processes that boost engagement and lead conversions. I specialize in GoHighLevel automations, social media content, and campaign support, with a focus on clear data tracking and reliable CRM management. I am committed to delivering accurate work, timely communication, and measurable improvements in outreach and conversions.

Hi, I am Patricia Borja. I am a detail-oriented Virtual Assistant with experience in marketing automation, content creation, and CRM management. I enjoy turning complex workflows into efficient processes that boost engagement and lead conversions. I specialize in GoHighLevel automations, social media content, and campaign support, with a focus on clear data tracking and reliable CRM management. I am committed to delivering accurate work, timely communication, and measurable improvements in outreach and conversions.

Available to hire

Hi, I am Patricia Borja. I am a detail-oriented Virtual Assistant with experience in marketing automation, content creation, and CRM management. I enjoy turning complex workflows into efficient processes that boost engagement and lead conversions.

I specialize in GoHighLevel automations, social media content, and campaign support, with a focus on clear data tracking and reliable CRM management. I am committed to delivering accurate work, timely communication, and measurable improvements in outreach and conversions.

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Language

English
Fluent

Work Experience

Virtual Assistant - Marketing Specialist at ResolutionX
November 1, 2024 - March 1, 2026
Built and managed GoHighLevel automations (funnels, forms, tags, SMS), improving outreach efficiency by 30%. Designed 10+ event graphics, increasing attendance and engagement by 25%. Supported 20+ marketing campaigns, boosting lead conversions by 15%. Maintained CRM data and ensured accurate tracking of leads and customer interactions. Created product and website visuals, including Amazon listing images, enhancing product presentation and conversion appeal.
Customer Service Representative at Concentrix
May 1, 2023 - December 1, 2023
Handled 1,200+ customer inquiries monthly with a 95% satisfaction rate. Assisted customers with order tracking, account issues, and product concerns. Promoted targeted offers, increasing repeat purchases by 20%.

Education

Bachelor of Science in Business Administration Major in Marketing Management at National University
January 11, 2030 - April 8, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment