Paundorina Tome

Monitored network performance 24/7 to minimize downtime. Diagnosed and resolved network and server issues promptly. Used Nagios, Zabbix, PRTG and SolarWinds for monitoring. Performed routine maintenance, updates, and troubleshooting of hardware/software. Maintained incident logs and performance metrics. Coordinated with IT teams to escalate and resolve complex issues. Knowledgeable in TCP/IP, DNS, DHCP, routing, switching, and basic network security. Strong problem-solving skills in high-pressure environments.

Configured and managed MikroTik routers and switches to optimize network performance and security. Used SharePoint for documentation and collaboration to streamline workflows. Set up and manage email configurations, including server settings and security protocols. Collaborated with IT teams to deploy and maintain network infrastructure, addressing issues and implementing solutions. Configured and managed PABX systems for efficient call routing and extension setup, and deployed/maintained virtual machines to support applications.

Created websites using HTML, CSS, JavaScript, Bootstrap and WordPress. Used SASS with mixins to streamline CSS and Git for version control. Worked on diverse projects, expanding technical expertise, and collaborating in multicultural teams.