Hello, I’m Pedro Rafael Guerrero Rivas, an Administrative & Operations Manager with 13 years of experience designing and implementing systems that drive efficiency and reduce costs across logistics, healthcare, and service sectors. I have a track record of increasing productivity and cutting costs through process optimization and strategic procurement. I’m bilingual (English/Spanish) and a U.S. citizen, comfortable leading remote-ready operations and using MS Office, ERP/CRM systems, and project management tools to lead cross-functional teams in dynamic environments. I’m passionate about driving results, continually learning, and delivering value to organizations by optimizing workflows and building scalable processes.

PEDRO RAFAEL GUERRERO RIVAS

Hello, I’m Pedro Rafael Guerrero Rivas, an Administrative & Operations Manager with 13 years of experience designing and implementing systems that drive efficiency and reduce costs across logistics, healthcare, and service sectors. I have a track record of increasing productivity and cutting costs through process optimization and strategic procurement. I’m bilingual (English/Spanish) and a U.S. citizen, comfortable leading remote-ready operations and using MS Office, ERP/CRM systems, and project management tools to lead cross-functional teams in dynamic environments. I’m passionate about driving results, continually learning, and delivering value to organizations by optimizing workflows and building scalable processes.

Available to hire

Hello, I’m Pedro Rafael Guerrero Rivas, an Administrative & Operations Manager with 13 years of experience designing and implementing systems that drive efficiency and reduce costs across logistics, healthcare, and service sectors. I have a track record of increasing productivity and cutting costs through process optimization and strategic procurement. I’m bilingual (English/Spanish) and a U.S. citizen, comfortable leading remote-ready operations and using MS Office, ERP/CRM systems, and project management tools to lead cross-functional teams in dynamic environments.

I’m passionate about driving results, continually learning, and delivering value to organizations by optimizing workflows and building scalable processes.

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Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Real Estate Agent at Casa Total Real Estate
April 1, 2022 - November 1, 2025
Managed end-to-end property transactions, including market analysis, contract negotiation, and client coordination. Executed marketing strategies and leveraged a professional network to drive sales and ensure compliance.
Assistant to General Manager at Wyndham Hotels & Resorts
June 1, 2020 - December 1, 2021
Managed daily hotel operations and revenue optimization via PMS, while ensuring compliance with SOPs and safety standards. Led quality assurance inspections and financial reconciliations, while supporting staff training and performance management.
Director of Logistics at Fundación Nacional El Niño Simón (Monagas)
May 1, 2019 - August 1, 2021
Built and deployed an ISO-compliant inventory system for 49 facilities, managing the full supply chain from procurement to distribution. Optimized logistics costs and performance through data analysis, strategic planning, and cross-functional team coordination.
Manager of Inventory at Russell & Smith Ford
March 1, 2016 - December 1, 2017
Drove a 500% productivity increase by implementing a new inventory system and leading a team of 10 in the Body Shop department. Managed end-to-end inventory control, procurement, and warehouse safety to ensure accurate and efficient parts distribution.
Account Executive / Training Manager at A.R. Discovery International
October 1, 2014 - May 1, 2015
Grew market share by 27% through new territory expansion and by leading a 9-person sales team with focused training and performance management. Enhanced team retention by contributing to hiring decisions and implementing structured feedback and development programs.
Neurology Administrative Manager at Maturin PolyClinic
January 1, 2013 - August 1, 2014
Increased productivity by 300% and saved $19k annually by implementing digital systems and optimizing the medical supply chain. Managed all financial, HR, and operational functions for a 12-person neurology unit, improving service quality by 150%.

Education

Bachelor of Business Administration at Universidad de Oriente
January 11, 2030 - February 1, 2014
Master of Science in Finance at Universidad de Oriente
January 11, 2030 - July 1, 2025
Diploma Tax Administration at FUNDAUDO Institute
January 14, 2012 - October 6, 2012
Diploma Tax Administration at Universidad de Oriente
January 8, 2011 - September 10, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Real Estate & Construction, Professional Services, Travel & Hospitality, Retail, Other