Passionate about people and communication, I bring strong customer service experience gained across multiple social environments. My excellent interpersonal skills have led to internal promotions and leadership opportunities. I am tech-savvy, comfortable with modern social media platforms, and experienced in creating and editing engaging content. Creative by nature and motivated by constant self-improvement, I enjoy learning new skills and adapting to fast-changing industries.

Plamen Doychinov

Passionate about people and communication, I bring strong customer service experience gained across multiple social environments. My excellent interpersonal skills have led to internal promotions and leadership opportunities. I am tech-savvy, comfortable with modern social media platforms, and experienced in creating and editing engaging content. Creative by nature and motivated by constant self-improvement, I enjoy learning new skills and adapting to fast-changing industries.

Available to hire

Passionate about people and communication, I bring strong customer service experience gained across multiple social environments. My excellent interpersonal skills have led to internal promotions and leadership opportunities. I am tech-savvy, comfortable with modern social media platforms, and experienced in creating and editing engaging content. Creative by nature and motivated by constant self-improvement, I enjoy learning new skills and adapting to fast-changing industries.

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Language

Bulgarian
Fluent
English
Advanced

Work Experience

Restaurant/Bar at The Dundonnell hotel
March 1, 2025 - August 1, 2025
Served guests of the hotel drinks and food; delivered a more personal service and created connection with guests through a positive attitude.
Restaurant/Bar at River Advice cruise ships
April 1, 2024 - October 1, 2024
Morning service: refilled drinks and buffet for guests. Lunch and dinner featured a four-course service; maintained dining area, set up tables, polished glasses and cutlery. In the bar area served drinks and desserts.
Customer Service and Technical Support Specialist at 60K/CX Circles
November 1, 2020 - October 1, 2023
Delivered high-level customer service for the product; assisted customers with inquiries, showing empathy, patience and understanding; improved communication skills.
Customer Support Specialist at Telus
May 1, 2020 - October 1, 2020
Assisted customers via email or chat with account issues.
Restaurant at Big Peckers Bar & Grill
May 1, 2019 - September 1, 2019
Taking orders, serving food and drinks.
Live Game Dealer at EFBET Casino
May 1, 2018 - September 1, 2018
Live game dealer of cards in different poker games while maintaining focus on the game and a professional attitude.
Card Dealer at Triumphum Princess Casino
May 1, 2017 - September 1, 2017
Live game dealer of cards in different poker games; maintained focus and professional attitude.
Cashier at Supermarket Triumph
October 1, 2017 - April 1, 2018
Scanning customers' products quickly, efficiently and with a positive attitude.
Card Dealer at Triumphum Princess Casino
October 1, 2018 - April 1, 2019
Live game dealer of cards in different poker games with professional attitude.

Education

Bachelor's Degree at Plovdiv University 'Paisii Hilendarski'
January 1, 2016 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Travel & Hospitality, Retail, Media & Entertainment, Professional Services