Nelson Mitch Canas

Provided general administrative support across the Veteran Employment Program and the Transition Branch; drafted and edited emails, letters and notices for stakeholders; maintained secure document storage using HPE Content Manager; demonstrated strong computer literacy in Microsoft Teams, Word, Excel, Project, and Outlook; managed a team mailbox and contributed to branch governance, reporting, and attendance at seminars and awards.

Help Desk support; processed salary actions using Empower HR; administered Employee Self Service (ESS), set up new users, and resolved ESS issues; updated organizational charts, costings reports, and cost centre changes; led process improvement initiatives; generated and analyzed data for executives; built trust-based relationships to influence professional practices; provided coordination and data management support for client deliverables.

Learned and performed a wide variety of pop, rock, and contemporary covers at Canberra venues and events; managed events including bookings, venue hire, and entertainment; coordinated rehearsals and schedules with band members; built and maintained client and audience relationships; handled contracts, invoicing, and social media; contributed to website design and promotions; oversaw equipment maintenance, insurances, and safety; provided HR and a safe entertainment environment for patrons and staff.