Pooja Pandya

UX/UI Designer at Trapezoid Technology

Remodeled a complex logistics dashboard into a cohesive, responsive solution across devices, improving usability, workflow efficiency, and increasing user adoption by 20%. Collaborated with PMs and engineers in Agile sprints to deliver user-centered designs and maintain alignment with business goals.

UX/UI Designer at Korion Health

Redesigned the landing page and core web app workflows into a cohesive, responsive experience, improving navigation and task completion rates; emphasized WCAG 2.1 AA accessibility and data-driven UX improvements.

UX/UI Designer at RP’s Kitchen - Google UX Design project

Designed a responsive website with accessibility improvements, led discovery research (interviews, personas, journey maps) to define user needs and information architecture, and built wireframes and interactive prototypes.

Patient Care Coordinator at Advantage Physical Therapy

Managed end-to-end patient intake (scheduling, registration, documentation) with HIPAA compliance; translated insurance/therapy details into plain language, demonstrated customer-focused communication, and improved patient flow.

Physical Therapist at Alyam Rehab Care

Delivered personalized care in a multidisciplinary setting with strong empathy and communication; gained transferable problem-solving and patient coordination skills applicable to UX workflows.

Physical Therapist Intern at Civil Hospital, Ahmedabad

Assisted senior therapists across wards; performed patient assessments and provided ergonomic education; ensured smooth clinic operations and teamwork.

UX/UI Designer at Trapezoid Technology

Revamped a complex logistics dashboard into a simplified, responsive experience across devices, improving usability, workflow efficiency, and increasing user adoption by 20%. Led user research, competitive/heuristic analysis, and usability testing to identify pain points and inform iterative UX and product design improvements. Collaborated with PM, client, and engineers in Agile sprints; defined acceptance criteria aligned with business goals and technical constraints. Designed WCAG-compliant Figma wireframes, high-fidelity mockups, and interactive prototypes, launching new features through iterative testing and cross-functional feedback. Built a scalable design system (typography, color, iconography, reusable components) to ensure consistency across the platform. Delivered detailed UI specifications and developer handoff documentation, streamlining data navigation and reducing implementation errors by 15%, earning strong client feedback.

UX/UI Designer at Korion Health

Redesigned landing page and core web-app workflows into a cohesive, responsive experience, improving navigation, task completion rates, and WCAG 2.1 AA accessibility. Conducted usability testing and iterative refinements, increasing user satisfaction by 30% and strengthening engagement and brand trust. Performed data-driven product analysis using user metrics, secondary research, and competitive analysis to identify usability issues, optimize UX strategy, and align with FDA certification requirements. Partnered with stakeholders and engineering in a cross-functional Agile team to deliver developer-ready, user-centric designs in 6 weeks, maintaining clear communication and alignment. Created low-to-high fidelity wireframes and prototypes in Figma while expanding a standardized component library (Auto Layout, variants, tokens) to ensure UI consistency and accelerate engineering delivery.

UX/UI Designer at RP's Kitchen - Google UX Design project

Designed a responsive website with accessibility optimizations and polished visuals, boosting brand identity. Led discovery research (interviews, personas, journey maps) to define user needs and information architecture. Built wireframes and interactive prototypes in Figma; led moderated usability testing with target users to refine information architecture, navigation, and key workflows. Created a user-centered experience that increased engagement and addressed key usability gaps.

Patient Care Coordinator at Advance Physical Therapy

Managed end-to-end patient intake (scheduling, registration, documentation) with strict HIPAA compliance; translated insurance/therapy details into plain language, demonstrated user empathy, attention to detail, and customer-focused communication. Collaborated with therapists and front-desk staff to streamline patient flow and resolve issues; synthesized patient feedback into actionable insights and process improvements.

Physical Therapist at Alayam Rehab Care

Delivered personalized care and collaborated in multidisciplinary teams, developing empathy and communication skills transferable to UX. Developed strong problem-solving skills by addressing complex patient concerns, navigating insurance processes, and ensuring smooth clinic operations.