Hi there! I'm Prabhjeet Singh, a results-driven hospitality and marketing professional who loves turning everyday customer interactions into memorable experiences. I thrive in fast-paced environments and enjoy building strong relationships through thoughtful service, clear communication, and creative campaigns that boost engagement and loyalty. I'm based in Milton, Ontario, and I bring hands-on experience from restaurants to call centers and IT support—always with a customer-centric mindset. I enjoy collaborating with cross-functional teams to deliver practical solutions, craft compelling content, and optimize processes that help teams grow and customers feel valued.

Prabhjeet Singh

Hi there! I'm Prabhjeet Singh, a results-driven hospitality and marketing professional who loves turning everyday customer interactions into memorable experiences. I thrive in fast-paced environments and enjoy building strong relationships through thoughtful service, clear communication, and creative campaigns that boost engagement and loyalty. I'm based in Milton, Ontario, and I bring hands-on experience from restaurants to call centers and IT support—always with a customer-centric mindset. I enjoy collaborating with cross-functional teams to deliver practical solutions, craft compelling content, and optimize processes that help teams grow and customers feel valued.

Available to hire

Hi there! I’m Prabhjeet Singh, a results-driven hospitality and marketing professional who loves turning everyday customer interactions into memorable experiences. I thrive in fast-paced environments and enjoy building strong relationships through thoughtful service, clear communication, and creative campaigns that boost engagement and loyalty.

I’m based in Milton, Ontario, and I bring hands-on experience from restaurants to call centers and IT support—always with a customer-centric mindset. I enjoy collaborating with cross-functional teams to deliver practical solutions, craft compelling content, and optimize processes that help teams grow and customers feel valued.

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Language

English
Fluent

Work Experience

Restaurant Manager, Marketing & Front Desk Coordinator at The Bombay Grill Restaurant, Milton
September 30, 2025 - September 30, 2025
Supervised front desk operations including reservations, guest check-ins, and phone inquiries. Managed daily restaurant operations, while driving customer satisfaction and loyalty through prompt issue resolution.
Call Center Agent at Vaibhav Global Limited, Jaipur
October 31, 2023 - October 31, 2023
Executed TV channel marketing, sales, and promotions for jewellery, fashion, and beauty products. Consistently achieved sales targets while reducing product returns through personalized after-sales support and customer engagement strategies.
Technical Support Executive at Teleperformance, Jaipur
November 30, 2022 - November 30, 2022
Delivered troubleshooting support and guided global customers on Adobe tools and applications. Handled product, marketing, and service inquiries, along with billing issues and grievances, while promoting upgrades and renewals to support revenue growth.
Senior Associate, Reservation Sales at Praxis Services Private Limited, Gurugram
August 31, 2019 - August 31, 2019
Served as a sales-focused guest relations associate for ITC Hotels, the 5th largest hotel chain. Managed reservations across multiple online booking platforms (Booking.com, Agoda, MakeMyTrip) while assisting guests with check-ins, billing, and concierge services to maximize satisfaction and loyalty.
Representative, Operations at Concentrix Daksh, Gurugram
July 31, 2017 - July 31, 2017
Delivered professional email support to Amazon online retail shoppers by sharing order tracking and product details. Assisted customers with complex billing inquiries while providing insights into current plans and services, maintaining a 90%+ satisfaction rating.

Education

Graduate Certificate at Sheridan College
January 11, 2030 - January 1, 2025
Graduate Certificate at Conestoga College
January 11, 2030 - January 1, 2024
BBA – Business Administration at University of Rajasthan, India
January 11, 2030 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Education