Prajakta Kulkarni

QA Engineer at The Works

Senior QA process for retail-focused e-commerce applications, including online stores, payment gateways, and inventory systems. Designed and executed manual and automated test cases for functional, regression, integration, and performance testing. Verified end-to-end order processing flows and tested payment gateways (PayPal, Stripe) for security compliance. Conducted device testing and collaborated with Product Owners and Developers to translate requirements into test plans.

Senior Test Analyst at Accenture India

Hands-on experience in test deliverables (scenarios, scripts, data), execution, and defect management. Browser and device compatibility testing, GUI testing, system/integration testing, regression, exploratory, and smoke testing. Facilitated and conducted User Acceptance Testing and Post-production Release Verification. Updated regression automation scripts with Selenium (Java) and conducted client training sessions. Led sprint planning, effort estimation, and client communications; performed extensive API testing with Postman/Karate.

Sr. QA Analyst at IBM UK

Onshore lead for UAT and Sr. QA Analyst on National Grid Offshore project. Created test deliverables (scenarios, scripts, data), executed tests, and managed defects with root-cause analysis. Delivered detailed test plans, RTMs, traceability, and daily progress reports; facilitated defect triage with Product Owner and teams; contributed to automation regression suites.

Senior Test Lead at IBM India

Led a 7-person software testing team through multiple testing phases, coordinated test environments, and prepared RTM, test matrices, and data. Performed system/integration, regression, exploratory, and sanity testing; identified defects and drove resolutions with development. Contributed to Selenium-based automation and improved regression suites; recognized with a Pride Award for excellence in banking enhancements.

Software Test Analyst at HOV Services Ltd.

Oversaw system integration and regression testing for ecommerce projects. Defined test plans, created test cases, and executed GUI, security, functional, and smoke tests. Collaborated with clients to outline test specifications and conducted training for new users; improved testing models and processes.

UAT Tester (Business Tester) at Jehangir Hospital (Apollo Hospital)

Prepared test scripts and scenarios for Hospital Management System modules (Patient Admissions, HR, Accounts, ICU, Surgery, etc.). Conducted defect triage with senior management and provided training to hospital staff on new functionalities; identified and resolved critical issues affecting hospital workflow and revenue.