Felix Markman

Led architectural discovery sessions to modernize legacy CRM workflows into scalable Salesforce processes; designed and implemented CPQ solutions encompassing Quote-to-Cash, Conga document generation, and Billing workflows; collaborated with stakeholders to gather requirements and define solution blueprints, ensuring integration with CRM, ERP, and billing systems; applied deep development experience and agile methodologies to deliver solutions on time and reduce data frictions; implemented multiple support modules using Agentforce workflows.

Led as Salesforce Technical Lead on a new channel sales application with multi-system integrations spanning Lead to Opportunity and Quote-to-Cash; delivered numerous program increment demos across multiple quarters; led development of Apex REST services and integrations; managed a team of 8 developers and QA resources; oversaw asynchronous order, contract, and invoice processing.

Focused on technical debt optimization; reduced extraneous code and flows; created a REST API service to export Quote and Order data from Salesforce into external systems via Mulesoft; enabled and deployed channel sales processes in Experience Cloud, allowing partners to quote directly through internal CPQ.