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I'm Purva Trivedi, a customer-focused professional with 4+ years of experience across customer service, financial services, hospitality, and content writing. I excel at managing client relationships, resolving complex issues, and delivering accurate transactional support under pressure. I thrive working independently and handle sensitive information with discretion. I'm fluent in English, Hindi, and Gujarati, and I enjoy communicating in multilingual environments. I am seeking a remote customer support or virtual assistant role where I can leverage my service mindset, organizational skills, and clear communication to support clients and streamline business operations.…I'm Purva Trivedi, a customer-focused professional with 4+ years of experience across customer service, financial services, hospitality, and content writing. I excel at managing client relationships, resolving complex issues, and delivering accurate transactional support under pressure. I thrive working independently and handle sensitive information with discretion. I'm fluent in English, Hindi, and Gujarati, and I enjoy communicating in multilingual environments. I am seeking a remote customer support or virtual assistant role where I can leverage my service mindset, organizational skills, and clear communication to support clients and streamline business operations.

Purva Trivedi

Writer, Copywriter, Content Producer, +2

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I'm Purva Trivedi, a customer-focused professional with 4+ years of experience across customer service, financial services, hospitality, and content writing. I excel at managing client relationships, resolving complex issues, and delivering accurate transactional support under pressure. I thrive working independently and handle sensitive information with discretion. I'm fluent in English, Hindi, and Gujarati, and I enjoy communicating in multilingual environments. I am seeking a remote customer support or virtual assistant role where I can leverage my service mindset, organizational skills, and clear communication to support clients and streamline business operations.…I'm Purva Trivedi, a customer-focused professional with 4+ years of experience across customer service, financial services, hospitality, and content writing. I excel at managing client relationships, resolving complex issues, and delivering accurate transactional support under pressure. I thrive working independently and handle sensitive information with discretion. I'm fluent in English, Hindi, and Gujarati, and I enjoy communicating in multilingual environments. I am seeking a remote customer support or virtual assistant role where I can leverage my service mindset, organizational skills, and clear communication to support clients and streamline business operations.

Available to hire

I’m Purva Trivedi, a customer-focused professional with 4+ years of experience across customer service, financial services, hospitality, and content writing. I excel at managing client relationships, resolving complex issues, and delivering accurate transactional support under pressure. I thrive working independently and handle sensitive information with discretion.

I’m fluent in English, Hindi, and Gujarati, and I enjoy communicating in multilingual environments. I am seeking a remote customer support or virtual assistant role where I can leverage my service mindset, organizational skills, and clear communication to support clients and streamline business operations.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

English

Fluent

Hindi

Advanced

Gujarati

Advanced

Work Experience

Table Games Dealer at Caesars Casino Windsor

July 1, 2023 - Present

Provide high-quality customer service in a fast-paced gaming environment. Manage high-value chip and cash transactions with accuracy and integrity. Resolve disputes calmly while maintaining a positive customer experience. Ensure compliance with company and regulatory policies.

Dealer at Woodbine Casino

July 1, 2023 - Present

Delivered exceptional hospitality and customer service to guests. Handled cash and chip transactions with accuracy and accountability. Assertively managed disagreements to reach positive outcomes. Ensured fairness, transparency, and compliance in all interactions.

Customer Support Agent at Scotiabank

June 1, 2022 - June 1, 2023

Resolved customer queries across banking products and services. Promoted banking solutions, achieving high customer satisfaction. Handled sensitive financial information with professionalism and accuracy.

Cashier at Home Depot Canada

March 1, 2022 - May 1, 2022

Processed daily transactions efficiently and accurately. Assisted customers with inquiries and ensured a smooth checkout experience.

Content Writer at Thrillax

July 1, 2020 - January 1, 2021

Created technical and creative content for blogs and guest posts. Supported content marketing campaigns and improved online engagement. Delivered high-quality work within deadlines while working remotely.