Minh Quan Senio r

Available to hire

I’m a product, UX/UI, and design systems oriented designer with experience building user-centered interfaces for SaaS and HealthTech products.

About

I’m a product, UX/UI, and design systems oriented designer with experience building user-centered interfaces for SaaS and HealthTech products. I’ve led the redesign of complex, fragmented healthcare billing workflows into clearer revenue-intelligence dashboards and created accessible, caregiver-friendly tablet experiences using accessibility-first principles.

I also enjoy forging scalable design systems from scratch—defining tokens, components, and documentation so teams can move faster with consistency. My process is rooted in UX research, high-fidelity prototyping, and strong cross-functional collaboration with engineers, PMs, and stakeholders across global time zones.

  • Joined September 2026

Languages

  • VietnameseFluent
  • EnglishAdvanced

Industry experience

  • Healthcare
  • Software & Internet
  • Professional Services

More experts

Projects · 1

The Billing Ecosystem

The problem Medical billing is the financial backbone of healthcare, and this platform was failing at it. The existing system was essentially a stack of digital paper forms — no validation, no guidance. Claims were being rejected at a 25% rate, and resolving a single error meant jumping between four separate modules. How I approached it I interviewed billers, clinicians, and financial directors to map the full revenue cycle, and found that 60% of errors originated at charge capture — weeks before anyone found out. So I shifted the product's framing from recording charges to ensuring payment. More details: https://www.twine.net/signin

  • Product Designer
  • UI Designer
  • UX Designer

Work experience

Product Designer (Freelance & Contract)Jan 2022 – Jan 2023 · 1 yr 1 mo

Freelance UX/UI and product design focused on enterprise and SaaS products. Led end-to-end UX work for complex workflows, including redesigning fragmented healthcare billing experiences into a unified revenue-intelligence platform. Produced high-fidelity Figma prototypes for onboarding, senior care, and hospitality booking flows; collaborated with engineers, PMs, and stakeholders to iterate through agile design cycles. Contributed to accessibility-first design for tablet-based senior care applications, emphasizing intuitive caregiver workflows and operational clarity.

UX/UI Designer (Product & Design) · TMA SolutionsJan 2020 – Present · 6 yrs 11 mos

Worked on UX architecture and product design across healthcare and platform initiatives. Designed and implemented an AI-assisted senior care tablet application with accessibility-first principles and caregiver-focused workflows. Forged an architecture-ready design system from scratch, including tokens, components, and documentation, enabling scalable delivery for product teams.

Education

Bachelor's Degree in Information Technology · Information Technology2030 – 2026

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