I am a healthcare and data strategy leader with 15+ years translating analytics into market launches and growth strategies. I have built and led initiatives across payers, providers, and health systems — launching the first national Palliative Care Registry, driving Medicaid segmentation and care-management rollouts, and guiding health-system market entry through my own consulting. I partner with physicians and clinical leadership to translate evidence into clinical and operational direction. I am known for disciplined analytics and around-the-corner strategy that converts to value-based performance and durable execution. My deep domain includes Medicaid, behavioral health, oral health, health-system operations, and payer-provider partnerships.

Rachel Augustin

I am a healthcare and data strategy leader with 15+ years translating analytics into market launches and growth strategies. I have built and led initiatives across payers, providers, and health systems — launching the first national Palliative Care Registry, driving Medicaid segmentation and care-management rollouts, and guiding health-system market entry through my own consulting. I partner with physicians and clinical leadership to translate evidence into clinical and operational direction. I am known for disciplined analytics and around-the-corner strategy that converts to value-based performance and durable execution. My deep domain includes Medicaid, behavioral health, oral health, health-system operations, and payer-provider partnerships.

Language

English
Fluent

Work Experience

Freelance Consultant – Healthcare & Data Strategy (via R. Augustin, LLC) at R. Augustin, LLC
June 1, 2025 - November 24, 2025
Led market entry analysis for regional health system expansion, conducted competitive landscape mapping, primary-care footprint analysis, and financial modeling across fee-for-service and value-based reimbursement scenarios. Developed go-to-market briefs, phased launch plans, and implementation roadmaps identifying entry pathways (de-novo clinics, acquisitions, affiliations) with ramp timelines, financial projections, and cross-functional coordination requirements to guide executive decision-making. Conducted competitive analysis across 30+ specialty healthcare vendors; designed data collection and rate models for bundled vs. à-la-carte pricing; synthesized findings into vendor selection briefs and go-to-market budgeting recommendations. Led MTSS behavioral health system planning by mapping asset maps, identifying access gaps, prioritizing intervention sites, and designing tiered metrics with accountability structures to track outcomes.
Manager at Alvarez & Marsal (A&M) / The Carnrite Group
May 1, 2025 - May 1, 2025
Led analytical design of behavioral-health crisis/forensic capacity strategy with demand/LOS models and ROI scenarios; translated findings into board-ready enterprise strategy options (location, sizing, timing) and change-management plans. Designed and embedded Power BI dashboards and quarterly review cadence tracking billable utilization, retention, and project mix; coached leadership on interpreting metrics for staffing, pricing, and portfolio decisions. Built department-level adoption tracking tools during post-acquisition integration to accelerate change management and cultural alignment. Led federal business development and delivery, including an 8-figure IDIQ (OPTN Modernization) and subcontract; managed cross-functional coordination and resource planning.
Senior Data Strategist at Community Behavioral Health (CBH)
March 1, 2021 - March 1, 2021
Designed and operationalized cohort segmentation (K-means on 200K+ Medicaid claims) across 10 service lines; translated findings into practice-level growth and access gap assessments, enabling cross-functional launch plans and KPI tracking for system-wide care management transformation. Created the Behavioral Health Population Pyramid for risk stratification and proactive outreach; presented at APHA 2019 and adopted for care-management investment decisions. Led annual Member Needs Assessment integrating SDOH, access, and quality analytics into actionable procurement and network-design recommendations; informed payer contracting strategy and value-based pilots. Directed cross-functional efforts to reduce ED utilization through coordinated workflows and shared dashboards linking claims and clinical data.
Data Scientist at ARMA, Inc.
June 1, 2022 - June 1, 2022
Built longitudinal Medicaid, behavioral health, and criminal justice datasets for the FUSE Supportive Housing initiative; quantified utilization and cost savings, translating findings into financial models and negotiation briefs used in payer-provider contract discussions and shared-savings arrangements. Co-developed suicide-risk analytics linked to clinical pathways and quality metrics; mapped service-contact windows pre-suicide and identified priority cohorts for targeted outreach. Directed data infrastructure improvements and ensured compliance with data management standards.
Evaluation Analyst at Penn Center for Mental Health, University of Pennsylvania
June 1, 2022 - June 1, 2022
Built and maintained longitudinal health datasets for population health analytics and payer strategy; quantified utilization and cost savings to inform negotiations and shared-savings arrangements. Co-developed suicide-risk analytics connected to clinical pathways; mapped high-yield touchpoints to improve engagement and outcomes. Directed federal data management plan creation, data cleaning, validation, and controls to support quality reporting and payer audits.
Senior Program Officer at Center for Healthcare Strategies (CHCS)
June 1, 2015 - June 1, 2015
Medicaid policy translation and stakeholder activation focused on adult dental coverage and access; designed multi-state webinar series operationalizing findings for Medicaid agencies, health plans, and provider coalitions; developed go-to-market toolkits with target segments, outreach sequencing, and RACI to accelerate benefit expansion. Coordinated multi-state childhood obesity initiatives with Medicaid agencies, education departments, and community partners to align benefits design, referral pathways, and data-sharing.
Director of Research at Center to Advance Palliative Care (CAPC)
October 1, 2014 - October 1, 2014
Led national market analytics for hospital palliative care programs across 40+ states; quantified adoption trends, access gaps, and growth opportunities using Medicare, commercial claims, and AHA data. Directed the launch of the National Palliative Care Registry and benchmarking infrastructure; built ROI and utilization models showing early palliative-care engagement reduces LOS and improves throughput. Translated research into scalable implementation playbooks for hospital systems and supported market-entry strategies with payer coverage insights.
Manager – (joined via acquisition of The Carnrite Group), Alvarez & Marsal (A&M) at Alvarez & Marsal (A&M) / The Carnrite Group (via acquisition)
November 1, 2022 - May 31, 2025
Led behavioral-health crisis/forensic capacity strategy, built demand/LOS models, and ROI scenarios; embedded dashboards and change-management plans; drove post-acquisition integration and enterprise strategy options.
Senior Data Strategist at Community Behavioral Health (CBH)
January 1, 2016 - March 31, 2021
Designed population segmentation across 10 service lines; developed the Behavioral Health Population Pyramid for risk stratification and proactive outreach; led network design, procurement strategy, and ED-reduction initiatives; created cross-functional dashboards linking claims and clinical data.
Data Scientist at ARMA, Inc.
June 1, 2020 - June 30, 2022
Built longitudinal Medicaid, behavioral health, and criminal justice datasets; quantified utilization and cost savings; translated findings into financial models and payer negotiation briefs.
Evaluation Analyst at Penn Center for Mental Health, University of Pennsylvania
June 1, 2020 - June 30, 2022
Developed population health analytics; co-developed suicide-risk analytics and epidemiological analyses to map service-contact windows; supported targeted outreach workflows and panel management strategies.
Senior Program Officer at Center for Healthcare Strategies (CHCS)
November 1, 2014 - June 30, 2015
Translated Medicaid policy analysis into state-ready playbooks; coordinated multi-state initiatives; developed go-to-market toolkits and RACI plans to accelerate benefit expansion.
Director of Research at Center to Advance Palliative Care (CAPC)
February 1, 2010 - October 31, 2014
Directed national market analytics for hospital palliative care programs; developed the National Palliative Care Registry and benchmarking infrastructure; built ROI and utilization models to support payer contracts and service expansion.

Education

Doctor of Public Health (DrPH) at Drexel University, Dornsife School of Public Health
January 11, 2030 - January 1, 2028
Master of Public Health (MPH) at Milken Institute School of Public Health, George Washington University
January 11, 2030 - January 1, 2005
Bachelor of Arts, Psychology at Columbia University
January 11, 2030 - January 1, 2001
Doctor of Public Health (DrPH) at Drexel University, Dornsife School of Public Health
January 11, 2030 - January 1, 2028
Master of Public Health (MPH) at George Washington University, Milken Institute School of Public Health
January 11, 2030 - January 1, 2005
Bachelor of Arts, Psychology at Columbia University
January 11, 2030 - January 1, 2001

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Government, Education