I am a multidisciplinary Experience Design, Product Solutions, and Creative Leader with 18 years of expertise bridging the gap between executive strategy and operational execution. I orchestrate total enterprise reinvention by transforming complex, hig h- friction technical environments into seamless ecosyst ems that drive long-term strategic value. By leveraging my proprietary Cognitive Precision Design methodology, I aggressively investigate mental models to identify proficiency opportunities, translating beh avioral metrics (like Error Rate and Time on Task) directly into Business KPIs and quantifiable ROI. Whether governing the Software Development Lifecycle, architecting living design systems, or directing omnichannel B2B marketing, I prioritize data -driven frameworks that transition operations from reactiv e cost centers into proactive business engines.…

Raymon Manalo

I am a multidisciplinary Experience Design, Product Solutions, and Creative Leader with 18 years of expertise bridging the gap between executive strategy and operational execution. I orchestrate total enterprise reinvention by transforming complex, hig h- friction technical environments into seamless ecosyst ems that drive long-term strategic value. By leveraging my proprietary Cognitive Precision Design methodology, I aggressively investigate mental models to identify proficiency opportunities, translating beh avioral metrics (like Error Rate and Time on Task) directly into Business KPIs and quantifiable ROI. Whether governing the Software Development Lifecycle, architecting living design systems, or directing omnichannel B2B marketing, I prioritize data -driven frameworks that transition operations from reactiv e cost centers into proactive business engines.…

Available to hire

I am a multidisciplinary Experience Design, Product Solutions, and Creative Leader with 18 years of expertise bridging the gap between executive strategy and operational execution. I orchestrate total enterprise reinvention by transforming complex, hig h- friction technical environments into seamless ecosyst ems that drive long-term strategic value. By leveraging my proprietary Cognitive Precision Design methodology, I aggressively investigate mental models to identify proficiency opportunities, translating beh avioral metrics (like Error Rate and Time on Task) directly into Business KPIs and quantifiable ROI. Whether governing the Software Development Lifecycle, architecting living design systems, or directing omnichannel B2B marketing, I prioritize data -driven frameworks that transition operations from reactiv e cost centers into proactive business engines.

See more

Skills

Experience Level

Language

English
Fluent
Japanese
Beginner
Tagalog
Fluent

Work Experience

Design and Marketing Strategy Lead, Global GenAI Center of Excellence for Custom Applications at DXC Technology Philippines
December 2, 2024 - August 31, 2025
Leads our UX team and provides direction on our Gen AI platform experience design. Leads and provides direction on our marketing strategy for Gen AI CoE. Creation of content on brand that includes, internal and external marketing presentations, internal Gen AI training materials, videos, documentations, newsletter and the Gen AI CoE site.
Experience Design and Immersive Solutions Leader at DXC Technology Philippines
April 1, 2022 - August 31, 2025
As an Experience Design and Immersive Solutions Leader, I directed the end-to-end delivery of XR and design solutions by managing a cross-functional team of over 30 IT specialists through the full software development lifecycle. I successfully established delivery standards and developed strategic technology roadmaps to optimize internal efficiencies and accelerate time-to-market. Additionally, I oversaw global service delivery and project governance across diverse industries to ensure consistently high-quality outputs. By acting as a strategic partner to clients and effectively balancing resource allocation with project risks, I drove operational excellence and secured long-term business growth.
Head of Experience Design for DXC Digital Transformation Center Philippines at DXC Technology Philippines
October 17, 2019 - April 1, 2022
As the Head of Experience Design for the DXC Digital Transformation Center Philippines, I spearheaded the growth, mentorship, and scaling of a high-performance Design & Research Center of Excellence. I actively drove departmental culture and brand identity by fostering collaboration and aligning design strategies with emerging market trends to maintain a competitive product ecosystem. Acting as a key Experience Design Evangelist, I effectively bridged the gap between executive leadership, product management, and engineering teams. Overall, I cultivated new business opportunities and managed high-stakes stakeholders by proving the measurable ROI of human-centered design.
Program Lead for UX, Rapid Prototyping & Immersive Technologies (CBA Account) at DXC Technology Australia
October 17, 2016 - October 17, 2019
As the Program Lead for UX, Rapid Prototyping, and Immersive Technologies on the CBA account, I orchestrated end-to-end service delivery by aligning high-tech XR and AI solutions with human-centric service blueprints. Acting as a Strategic Design Consultant, I implemented structured frameworks to help diverse business units mature their innovation pipelines into sustainable, repeatable activities. Furthermore, I partnered with the Emerging Technology team to facilitate multidisciplinary workshops focused on mapping complex service ecosystems and customer journeys. Ultimately, this collaborative approach successfully bridged internal operational workflows with external user experiences to ensure seamless, omni-channel delivery.
Co-Founder/Videographer/Lead Editor at Haraya Studios
April 1, 2012 - April 1, 2022
Project management for customer handling and video production. Cinematographer and lead editor.
Senior UX Designer at Hewlett Packard Enterprise Philippines
February 16, 2010 - October 17, 2016
As a Senior UX Designer, I collaborated with product managers, engineers, and subject matter experts to effectively gather and evaluate user requirements. I was responsible for establishing overarching design guidelines and creating digital content tailored for both web and mobile applications. Furthermore, I conceptualized user workflows and developed interactive wireframe prototypes to clearly visualize the user journey. To ensure a high-quality user experience, I also conducted rigorous usability testing on these functional prototypes to validate their designs.
3D Designer / Developer at Lucid Multimedia Tech . Inc. Philippines
January 5, 2007 - August 31, 2009
As a 3D Designer and Developer, I created and managed 3D computer graphics and virtual environments tailored to specific program specifications. Beyond the creative aspects of the role, I actively managed technology incidents to ensure smooth system operations. My technical expertise was further demonstrated through hands-on troubleshooting, rigorous testing, and debugging of software errors. Ultimately, I provided comprehensive issue remediation to maintain the performance and reliability of the 3D systems.
3D Designer/Developer at Lucid Multimedia Tech. Inc. Philippines
January 5, 2007 - August 31, 2009
• Architected and managed high-fidelity 3D assets and immersive virtual environments, ensuring every model and texture strictly adhered to rigorous system specifications and performance budgets for real-time deployment. • Spearheaded the end-to-end technical lifecycle of 3D content, performing deep-level troubleshooting, debugging, and issue remediation to maintain seamless system stability and visual integrity across complex programs. • Directed comprehensive technical testing and iterative debugging protocols to identify and resolve rendering bottlenecks, ensuring all 3D digital twins and virtual spaces met the highest standards of functional proficiency.
Manager (Solutions Architecture): User Experience Design and Product Solutions at DXC Custom Applications Philippines
April 1, 2022 - August 1, 2025
Governed global product delivery and the end-to-end Software Development Lifecycle (SDLC) for enterprise UX and Digital solutions across web, mobile, and spatial platforms. Orchestrated an agile Center of Excellence (CoE) of 30+ cross-functional professionals (UX/UI, Engineering, QA), optimizing global resource allocation and workforce capacity to ensure seamless sprint execution. Scaled enterprise UX maturity and reduced time-to-market by implementing Atomic Design systems and establishing rigorous agile delivery workflows. Validated all product increments against hard behavioral metrics (TSR, ToT, Error Rate) to drive measurable commercial ROI.
Creative Manager: Content and Marketing at DXC Global Gen AI Center of Excellence for Custom Applications
December 1, 2024 - August 1, 2025
Orchestrated the end-to-end UX strategy for the Global GenAI platform using Cognitive Precision Design, translating AI workflow mental models into intuitive experiences that measurably minimized Error Rates and maximized Task Success Rates. Directed global marketing and B2B brand positioning for the CoE, defining strategic roadmaps that evangelized AI adoption and aligned custom capabilities with overarching business KPIs. Spearheaded end-to-end production of brand-aligned digital assets (executive presentations, motion graphics, CoE platform site) to ensure cohesive omnichannel touchpoints.
Creative Manager: Growth and Marketing at DXC Custom Applications Philippines
April 1, 2022 - August 1, 2025
Managed comprehensive B2B Field Marketing, Account-Based Marketing, and Sales Enablement campaigns to aggressively grow awareness of organizational capabilities and increase the billable engagement pipeline. Directed strategic marketing and brand positioning roadmaps to evangelize data-driven design adoption to executive stakeholders.
Head of User Experience Design at DXC Philippines Digital Transformation Center
October 1, 2019 - April 1, 2022
Scaled and managed a high-performance Design & Research CoE, driving workforce utilization and capability growth through advanced Service Delivery Management practices. Governed global UX/CX strategy as Principal UX Architect, utilizing Cognitive Precision Design to translate complex AI and XR architectures into intuitive digital ecosystems validated by Time on Task (ToT) metrics. Spearheaded strategic business development and pre-sales pursuits, partnering with executive leadership to pitch the measurable ROI of UX and expand key accounts. Ensured teams consistently delivered data-driven experiences on time and within scope by establishing rigorous delivery standards and Atomic Design frameworks.
Innovation Lead: User Experience Design & Immersive Technologies at DXC Australia (Commonwealth Bank of Australia Account)
October 1, 2016 - October 1, 2019
Orchestrated end-to-end service delivery across UX, CX, and Immersive Technology portfolios, maintaining strict SLA compliance within highly regulated financial environments. Architected internal innovation pipelines using Service Design and Design Thinking frameworks, enabling business units to transition into a sustainable, repeatable flow of high-impact technology adoption. Led multi-disciplinary co-creation workshops to map complex service ecosystems and end-to-end customer journeys, seamlessly bridging internal workflows with external user experiences.

Education

B.S. Geodetic Engineering at University of the Philippines, Diliman
June 15, 1998 - April 23, 2006
3D Animation Workshop at New York Film Academy
October 2, 2006 - October 27, 2006
Bachelor of Science in Geodetic Engineering at University of the Philippines Diliman
January 11, 2030 - January 1, 2006

Qualifications

UX Management: Being a UX Leader
January 1, 2022 - December 31, 2022
Nielsen Norman Group - UX Management Certification
Design AI Experiences
January 1, 2025 - December 31, 2025
Nielsen Norman Group - AI Certification
AI for Design Workflows
January 1, 2025 - December 31, 2025
Nielsen Norman Group - AI Certification
Advance Design Thinking
January 1, 2021 - December 31, 2021
IDEO U - Design Thinking Certification
Foundations in Design Thinking
January 1, 2021 - December 31, 2021
IDEO U - Design Thinking Certification
DXC Tech Honors Awards 2022
April 1, 2022 - August 31, 2025
Master Tech Honors celebrate technologists who embody DXC Values and consistently lead, learn, aspire and contribute at levels greater than performance baselines in next-generation disciplines.
DXC Sinagtala - Dakila Awardee
April 1, 2021 - April 1, 2022
Prestigious site-level award for exemplary performance in achieving significant business results and demonstrating the highest level of exellence in execution.
CBA ES Indigenous Program Team CEO Award
July 1, 2017 - July 1, 2018
For demonstrating, outstanding commitment to their visions and values, making an important contribution to the wellbeing of people, businesses and communties.
AI for Design Workflows
January 1, 2025 - June 10, 2026
Design AI Experiences
January 1, 2025 - June 10, 2026
UX Management: Being a UX Leader
January 1, 2022 - June 10, 2026
Advance Design Thinking
January 1, 2021 - June 10, 2026
Foundations in Design Thinking
January 1, 2021 - June 10, 2026
3D Animation Workshop
January 1, 2006 - June 10, 2026

Industry Experience

Computers & Electronics, Media & Entertainment, Retail, Financial Services, Manufacturing, Gaming, Healthcare, Life Sciences, Consumer Goods, Software & Internet, Professional Services, Other

Skills

Experience Level