A multidisciplinary professional skilled in problem solving, human-centred and service design, digital innovation and project coordination. Passionate about using design and technology to improve user experience, accessibility and efficiency within healthcare systems.…

Raahima Shayan

A multidisciplinary professional skilled in problem solving, human-centred and service design, digital innovation and project coordination. Passionate about using design and technology to improve user experience, accessibility and efficiency within healthcare systems.…

Available to hire

A multidisciplinary professional skilled in problem solving, human-centred and service design, digital innovation and project coordination.

Passionate about using design and technology to improve user experience, accessibility and efficiency within healthcare systems.

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Skills

Experience Level

Language

English
Fluent
Urdu
Fluent

Work Experience

Marketing Manager at Ivy Education Consultants
August 1, 2024 - August 1, 2024
Developed cohesive brand identity and design systems across website and social platforms, enhancing consistency and engagement. Implemented CRM tools and user-insight analytics, improving ROI by 25% and guiding data-driven design decisions. Conducted market and user research to inform creative strategy, driving 30% revenue growth and 50% brand awareness increase. Strengthened customer experience and communication, achieving 95% satisfaction through responsive and inclusive engagement.
Social Media Manager at Hassal
March 1, 2024 - March 1, 2024
Directed the brand’s visual identity and creative strategy across digital platforms. Produced and managed photo and video campaigns, reaching 500K+ impressions on Instagram. Developed and implemented social media content plans, increasing revenue by 60% through improved engagement. Created copy and visuals for digital marketing, maintaining brand consistency and audience appeal. Collaborated with cross-functional teams to deliver cohesive campaigns and manage customer communications effectively.

Education

MSc in Healthcare Operational Management at University of Warwick
January 1, 2024 - January 1, 2025
BDes in Visual Communication Design at National College of Arts, Pakistan
January 1, 2020 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Professional Services, Media & Entertainment, Software & Internet

Skills

Experience Level