RM

Rachel Masson

Available to hire

I'm a Senior Learning & Enablement Leader transforming how organizations enable employees to adopt technology, products, and AI at scale.

About

I’m a Senior Learning & Enablement Leader transforming how organizations enable employees to adopt technology, products, and AI at scale. I design and lead strategic programs that empower teams, accelerate adoption, and build organizational capability, ensuring learning drives measurable business impact.

By combining data-driven insights, innovative learning strategies, and change enablement, I help organizations turn employee enablement into a competitive advantage, aligning workforce capabilities with business priorities and delivering results that matter.

  • 10 years' experience
  • Joined January 2026

Industry experience

  • Professional Services
  • Software & Internet
  • Media & Entertainment

Work experience· 4 roles

Manager, Information & Learning Experience | Global Enablement Leader · Workday, Inc.Apr 2021 – Present · 5 yrs 8 mos

Directed enterprise enablement strategy for 7,000+ product & technology employees, leading global teams to deliver AI-powered learning ecosystems that accelerate innovation, skill transformation, and business growth across Engineering, Product, UX, and Cloud functions.

Senior Content Designer & Instructional Designer · Workday, Inc.Jan 2021 – Dec 2023 · 3 yrs

Built the foundational digital learning architecture for Workday's Product & Technology organization. Introduced UX-driven learning frameworks, certification programs, and modern content delivery systems adopted enterprise-wide.

Manager, Learning Experience Design | North American Enablement Leader · TK Elevator / ThyssenKruppDec 2018 – Apr 2021 · 2 yrs 5 mos

Directed learning & enablement strategy for 5,000+ employees across North America; led a cross-disciplinary team to deliver scalable programs that improve performance, compliance, and operational efficiency across design, product, and cloud domains.

Freelance Senior Learning Designer | Enterprise Enablement Consultant · APASS Consulting Group, Inc.Jan 2016 – Dec 2019 · 4 yrs

Education

Post-Graduate Certification in Instructional Design · University of Georgia2030 – 2018
Master of Arts (M.A.) in Teaching · University of West Georgia2030 – 2015
Bachelor of Arts (B.A.) in History, Pre-Law · Georgia State University2030 – 2012

Certifications and awards· 5

Product Management Certification2022 – 2026
UX Design Certification2022 – 2026
Project Management Certification2021 – 2026
Certified Associate in Project Management (CAPM)2011 – 2026

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