Available to hire
Hi, I’m Rachel, a junior digital marketer with a passion for growing brands through social media management, content creation, and thoughtful design. I enjoy planning engaging content across Instagram, Facebook, LinkedIn, and TikTok, supporting campaigns, and tracking performance to improve reach and engagement.
I’m highly organized, adaptable, and collaborative, with hands-on experience building cohesive brand experiences—from Canva-powered visuals to brochures and marketing materials. I’m excited to keep growing brands with creative strategy and data-driven results.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
German
Intermediate
Work Experience
Marketing & Social Media Coordinator at Chase Holmes Estate Agents
November 1, 2022 - November 1, 2023Supported and delivered the agency’s social media and local marketing strategy across multiple platforms. Created, designed, and scheduled engaging content for Instagram, Facebook, and LinkedIn. Increased overall content views by 35% through improved content planning and consistency. Boosted post shares by 40% by focusing on engaging, community-driven and property-led content. Improved audience engagement rate by 30% through stronger captions, visuals, and call-to-actions. Assisted in planning and promoting property listings and community campaigns. Designed brochures, digital graphics, and marketing materials using Canva to ensure strong brand consistency. Monitored and analysed performance metrics, adjusting strategy to improve reach and visibility.
Duty Manager at Self Service Partners Plc
July 1, 2024 - PresentLead daily operations and supervise a team of up to eight staff. Manage customer service standards, staff training, and team performance. Ensure smooth operations in a fast-paced, high-volume environment.
Team Member at Self Service Partners Plc
November 1, 2023 - July 1, 2024Delivered high-quality customer service in a busy retail environment. Supported stock control and shift supervision. Recognised for reliability and maintaining brand standards.
Design Consultant at Heals – Fenwick Newcastle
December 1, 2020 - November 1, 2022Provided personalised interior design advice to clients. Created visually compelling layouts and showroom presentations. Built strong client relationships, supporting sales and brand experience.
Team Member at Select Service Partners Plc – Newcastle International Airport
November 1, 2023 - July 1, 2024Delivering high-quality customer service in a busy retail environment. Supported stock control and shift supervision. Recognised for reliability and maintaining brand standards.
Duty Manager at Select Service Partners Plc – Newcastle International Airport
July 1, 2024 - PresentLead daily operations and supervise a team of up to eight staff. Manage customer service standards, staff training, and team performance. Ensure smooth operations in a fast-paced, high-volume environment.
Duty Manager at Select Service Partners Plc
July 1, 2024 - PresentLead daily operations and supervise a team of up to eight staff. Manage customer service standards, staff training, and team performance. Ensure smooth operations in a fast-paced, high-volume environment.
Team Member at Select Service Partners Plc
November 1, 2023 - July 1, 2024Delivered high-quality customer service in a busy retail environment. Supported stock control and shift supervision. Recognised for reliability and maintaining brand standards.
Design Consultant at Heal's – Fenwick Newcastle
December 1, 2020 - November 1, 2022Provided personalised interior design advice to clients. Created visually compelling layouts and showroom presentations. Built strong client relationships, supporting sales and brand experience.
Marketing Coordinator at Chase Holmes Estate Agents
November 1, 2022 - November 1, 2023Delivered high-quality customer service in a busy retail environment. Supported stock control and shift supervision. Recognised for reliability and maintaining brand standards.
Education
Art & Design Level 3 Diploma at Gateshead College
January 1, 2020 - January 1, 2022GCSEs at St Joseph's Catholic Academy, Hebburn
January 1, 2018 - January 1, 2020Art & Design – Gateshead College, Level 3 at Gateshead College
January 1, 2020 - January 1, 2022GCSEs at St Joseph’s Catholic Academy, Hebburn
January 1, 2018 - January 1, 2020Art & Design – Level 3 at Gateshead College
January 1, 2020 - January 1, 2022GCSEs at St Joseph’s Catholic Academy
January 1, 2018 - January 1, 2020Level 3 Art & Design at Gateshead College
January 1, 2020 - January 1, 2022GCSEs at St Joseph’s Catholic Academy, Hebburn
January 1, 2018 - January 1, 2020Art & Design Level 3 at Gateshead College
January 1, 2020 - January 1, 2022GCSEs at St Joseph’s Catholic Academy, Hebburn
January 1, 2018 - January 1, 2020BTEC Level 3 Art & Design at Gateshead College
January 1, 2020 - January 1, 2022GCSEs at St Joseph’s Catholic Academy, Hebburn
January 1, 2018 - January 1, 2020Qualifications
Art & Design Level 3
January 1, 2020 - January 1, 2022BTEC Level 3 Art & Design – First Year Merit, Second Year Pass
January 1, 2020 - January 1, 2022GCSEs
January 1, 2018 - January 1, 2020Industry Experience
Media & Entertainment, Retail, Travel & Hospitality, Real Estate & Construction, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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