I’m Rachelle Ann Banaag, a customer-focused professional and creative designer who enjoys turning ideas into clear, polished outputs—whether that’s supporting delivery teams, coordinating training, or creating social media and graphic designs. I’ve worked across customer service, sales coordination, and operations support roles, where I’m known for follow-through, organized reporting, and making communication easy for both teams and customers. I also bring a strong background in virtual support and sales coordination, including handling scheduling and administrative tasks while maintaining quality in customer care. Alongside my operational experience, I support brand presence through social media and design work, and I’ve prepared and presented materials such as PowerPoint decks—blending practical execution with a creative eye.…

rachelle ann banaag

I’m Rachelle Ann Banaag, a customer-focused professional and creative designer who enjoys turning ideas into clear, polished outputs—whether that’s supporting delivery teams, coordinating training, or creating social media and graphic designs. I’ve worked across customer service, sales coordination, and operations support roles, where I’m known for follow-through, organized reporting, and making communication easy for both teams and customers. I also bring a strong background in virtual support and sales coordination, including handling scheduling and administrative tasks while maintaining quality in customer care. Alongside my operational experience, I support brand presence through social media and design work, and I’ve prepared and presented materials such as PowerPoint decks—blending practical execution with a creative eye.…

Available to hire

I’m Rachelle Ann Banaag, a customer-focused professional and creative designer who enjoys turning ideas into clear, polished outputs—whether that’s supporting delivery teams, coordinating training, or creating social media and graphic designs. I’ve worked across customer service, sales coordination, and operations support roles, where I’m known for follow-through, organized reporting, and making communication easy for both teams and customers.

I also bring a strong background in virtual support and sales coordination, including handling scheduling and administrative tasks while maintaining quality in customer care. Alongside my operational experience, I support brand presence through social media and design work, and I’ve prepared and presented materials such as PowerPoint decks—blending practical execution with a creative eye.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Delivery Team Support Specialist at EPCO / VELOX Fuels
January 1, 2023 - January 1, 2024
Supported delivery operations and team activities, ensuring smooth coordination and assistance across day-to-day tasks.
Real Estate Administrative Manager at Keller Williams (in California, North Carolina, Maryland and Kansas)
January 1, 2021 - January 1, 2021
Managed the president’s email communications and designed social media layouts for the organization, supporting internal coordination and professional brand presentation.
Career Center Associate / Customer Service Representative / BPO Product Specific Trainer at N/A
January 1, 2020 - January 1, 2021
Handled customer service and product-specific training support, contributing to onboarding and improved customer understanding through structured guidance and follow-up.
Virtual Training and Virtual Assistant / Sales Coordinator at Outsourced Access and Start Virtual Training
January 1, 2020 - January 1, 2021
Served as an access and training specialist and virtual assistant while also supporting sales coordination and customer-facing tasks as part of a career-center and training workflow.
Creative and Customer Support Roles (Training / Sales / Service) at N/A
January 1, 2016 - January 1, 2020
Performed mixed roles including customer service, training support, call center work, and sales coordination. Responsibilities included handling customer requests, supporting onboarding/training workflows, preparing reports, and assisting with presentations.

Education

at University of Science and Technology of Southern Philippines School of Leaders
January 1, 2021 - January 1, 2023
at University of Science and Technology of Southern Philippines (Hotel and Restaurant Services)
January 1, 2020 - January 1, 2021
at Xavier University - Ateneo de Cagayan
January 1, 2016 - January 1, 2020

Qualifications

Commercial Cooking NC II
January 11, 2030 - September 17, 2025
Call Center Agent NC II
January 11, 2030 - September 17, 2025
Call Center Agent Training NC II
January 11, 2030 - September 17, 2025
NCI (Food and Beverage / Bartending / Food and Beverage / Bar tending) (as listed: NCI)
January 11, 2030 - September 25, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Healthcare, Retail, Real Estate & Construction