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I’m Ruey Lin Cheng, a Permanent Resident in Singapore with a strong administrative background and hands-on video editing skills. I’m reliable, detail-oriented, and comfortable working through structured processes—whether that means managing documents, processing claim-related data, or producing brand-aligned short-form content. I also enjoy creating content that looks polished and professional, leveraging tools like CapCut, Final Cut Pro, Canva, and color grading, plus AI tools to enhance workflows. I bring a friendly, service-focused attitude from years in customer-facing roles and hotel/front-desk operations, and I value stability, clear procedures, and consistently delivering quality work on time.…I’m Ruey Lin Cheng, a Permanent Resident in Singapore with a strong administrative background and hands-on video editing skills. I’m reliable, detail-oriented, and comfortable working through structured processes—whether that means managing documents, processing claim-related data, or producing brand-aligned short-form content. I also enjoy creating content that looks polished and professional, leveraging tools like CapCut, Final Cut Pro, Canva, and color grading, plus AI tools to enhance workflows. I bring a friendly, service-focused attitude from years in customer-facing roles and hotel/front-desk operations, and I value stability, clear procedures, and consistently delivering quality work on time.

Ruey Lin Cheng

Video Editor, Project Manager, Content Creator, +2

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I’m Ruey Lin Cheng, a Permanent Resident in Singapore with a strong administrative background and hands-on video editing skills. I’m reliable, detail-oriented, and comfortable working through structured processes—whether that means managing documents, processing claim-related data, or producing brand-aligned short-form content. I also enjoy creating content that looks polished and professional, leveraging tools like CapCut, Final Cut Pro, Canva, and color grading, plus AI tools to enhance workflows. I bring a friendly, service-focused attitude from years in customer-facing roles and hotel/front-desk operations, and I value stability, clear procedures, and consistently delivering quality work on time.…I’m Ruey Lin Cheng, a Permanent Resident in Singapore with a strong administrative background and hands-on video editing skills. I’m reliable, detail-oriented, and comfortable working through structured processes—whether that means managing documents, processing claim-related data, or producing brand-aligned short-form content. I also enjoy creating content that looks polished and professional, leveraging tools like CapCut, Final Cut Pro, Canva, and color grading, plus AI tools to enhance workflows. I bring a friendly, service-focused attitude from years in customer-facing roles and hotel/front-desk operations, and I value stability, clear procedures, and consistently delivering quality work on time.

Available to hire

I’m Ruey Lin Cheng, a Permanent Resident in Singapore with a strong administrative background and hands-on video editing skills. I’m reliable, detail-oriented, and comfortable working through structured processes—whether that means managing documents, processing claim-related data, or producing brand-aligned short-form content.

I also enjoy creating content that looks polished and professional, leveraging tools like CapCut, Final Cut Pro, Canva, and color grading, plus AI tools to enhance workflows. I bring a friendly, service-focused attitude from years in customer-facing roles and hotel/front-desk operations, and I value stability, clear procedures, and consistently delivering quality work on time.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Intermediate

Chinese

Fluent

Malay

Beginner

Japanese

Beginner

Work Experience

Claims Admin at Vin's Motor Pte Ltd

October 14, 2024 - Present

Claims Admin at Vin's Motor Pte Ltd – Singapore, Singapore

October 1, 2024 - Present

Managed end-to-end insurance claims processing, including document verification, data entry, and system record keeping with 100% accuracy. Maintained organized digital and physical filing systems for quick retrieval. Prepared official documents such as Purchase Requests (PR), Purchase Orders (PO), Proforma Invoices, and settlement letters, ensuring compliance with company standards and regulatory requirements. Coordinated with insurance partners via email and written communication, resolving queries efficiently through clear documentation. Processed repair cost estimates, tracked payments, and updated internal systems daily while meeting strict deadlines without supervision.

Clerk at Eton Hall Residential Pte.Ltd

March 27, 2023 - August 31, 2024

Clerk at Eton Hall Residential Pte. Ltd.

March 1, 2023 - August 31, 2024

Streamlined filing systems and organized important documents to improve efficiency. Provided prompt responses to customer inquiries with accurate information to enhance satisfaction. Collaborated with team members to complete tasks efficiently and meet deadlines. Maintained office organization through regular upkeep of files, records, and supplies inventory. Supported student check-in and check-out, arranged airport pick-up services, accompanied students for medical check-ups, and assisted with Immigration & Checkpoints Authority (ICA) processes for collecting student passes. Demonstrated rapid learning within the first month and progressed to a supervisor role within three months.

Clerk at Eton Hall Residential Pte.Ltd – Singapore

March 1, 2023 - August 31, 2024

Streamlined filing systems and organized important documents to improve office efficiency. Assisted with student check-in and check-out processes. Arranged airport pick-up services and accompanied students to hospital medical check-ups. Coordinated student pass collection with the Immigration & Checkpoints Authority (ICA). Provided timely responses to inquiries and accurate information to support customer satisfaction. Collaborated with team members to meet deadlines and maintained office organization including files, records, and supply inventory; progressed to supervisor within three months.

Front Desk Executive at Walker Hotel

October 1, 2020 - October 31, 2021

Managed hotel guest check-ins and check-outs efficiently, delivering exceptional customer service and resolving inquiries and issues promptly. Organized and updated reservation information in the hotel management system to streamline bookings. Coordinated with housekeeping to support timely room availability and cleanliness for incoming guests. Handled cash transactions accurately and maintained proper reception-area financial records while keeping the front desk clean, organized, and well-stocked with supplies. Improved guest satisfaction through attentive assistance and personalized recommendations, while also reducing wait times via more streamlined processes.

Front Desk Executive at Walker Hotel – Taiwan, Taipei

October 1, 2020 - October 1, 2021

Handled hotel reception duties including guest check-in/check-out, ensuring smooth operations and high guest satisfaction. Managed reservation processes by organizing and updating booking information in the hotel management system. Provided customer service for guest inquiries and resolved issues promptly. Coordinated with housekeeping to ensure timely room availability and cleanliness. Managed cash transactions accurately and maintained proper financial records for the reception area. Kept the front desk area clean, organized, and well-stocked with necessary supplies, helping reduce wait times through streamlined processes.

Hotel Receptionist (Night Shift) at Colors Inn

September 1, 2019 - September 30, 2020

Updated and organized booking information in the hotel management system to streamline reservations. Efficiently managed guest check-in and check-out procedures, supporting a smooth overnight experience. Coordinated with housekeeping staff to ensure timely room availability and cleanliness for guests. Managed cash transactions with accurate record-keeping for the reception area, maintained a professional and orderly front desk environment, and provided exceptional customer service by addressing guest inquiries and resolving issues promptly.

Hotel Receptionist (Night Shift) at Colors Inn – Taiwan, Taipei

September 1, 2019 - September 30, 2020

Performed hotel receptionist duties including managing guest check-in/check-out and updating reservation information in the hotel management system. Ensured rooms were ready by coordinating with housekeeping for cleanliness and timely availability. Supported guest satisfaction through attentive assistance and personalized recommendations. Managed cash transactions accurately and maintained appropriate financial records for reception. Kept the reception area professional, organized, and well-stocked with supplies, providing responsive service to guest inquiries and issues.