I have over two decades of experience in software engineering, solutions architecture, and systems analysis. My career spans multiple industries including banking, IT consulting, e-commerce, telecommunications, and insurance. I enjoy bridging the gap between business requirements and technical execution, ensuring smooth project delivery and system integration. I am passionate about continuous learning and mentoring, always looking for ways to refine technical solutions and optimize processes. Outside work, I enjoy reading, writing, playing basketball, cycling, and running.

Rafael Parungao

I have over two decades of experience in software engineering, solutions architecture, and systems analysis. My career spans multiple industries including banking, IT consulting, e-commerce, telecommunications, and insurance. I enjoy bridging the gap between business requirements and technical execution, ensuring smooth project delivery and system integration. I am passionate about continuous learning and mentoring, always looking for ways to refine technical solutions and optimize processes. Outside work, I enjoy reading, writing, playing basketball, cycling, and running.

Available to hire

I have over two decades of experience in software engineering, solutions architecture, and systems analysis. My career spans multiple industries including banking, IT consulting, e-commerce, telecommunications, and insurance. I enjoy bridging the gap between business requirements and technical execution, ensuring smooth project delivery and system integration.

I am passionate about continuous learning and mentoring, always looking for ways to refine technical solutions and optimize processes. Outside work, I enjoy reading, writing, playing basketball, cycling, and running.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Intermediate
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Language

English
Fluent

Work Experience

Senior Application Consultant at Optimum Solutions Pte Ltd
September 1, 2023 - June 30, 2025
Worked in the technology banking services domain, driving technical and system requirements life-cycle from abstract product vision to detailed systems and technical requirements. Supported Functional BAs to translate high-level product visions into detailed technical requirements. Provided developers and testers with technical clarifications, conducted Defect Triage, documented final technical artifacts with traceability, refined back-end stories for development, actively participated in Sprint Planning and collaborated with Solution Architects to clarify technical system needs.
Senior Systems Engineer at Quess Corp
August 1, 2021 - September 30, 2023
Designed and developed web applications for Kafka administration and user services. Built and automated tools around Kafka production support, provided technical guidance to developers, built serviceability and monitoring for Kafka clusters, developed one-click Kafka cluster deployment portals, and automated shared service functions. Acted as technical escalation point for Middleware support, handled production issues, built CI/CD pipelines, installed and administered Kafka servers, ensured infrastructure security compliance through preventive and detective controls.
Senior Software Engineer at Singtel
July 1, 2020 - July 31, 2021
Developed and maintained responsive cross-platform web applications. Improved unit tests and code coverage, designed and developed APIs leveraging latest cloud services, provided BSS/OSS and BAU support, supported SIT/UAT testing, coordinated with delivery, product and development teams, upgraded legacy code libraries, and performed Proof-of-Concept evaluations for project feasibility.
Customer Success Manager (Solutions Manager) at Singtel
March 1, 2019 - June 30, 2020
Participated in solution design and cross-functional coordination, bridging gaps between business and technical teams. Coordinated requirements gathering, design, technical evaluation, integration, testing, migration tasks. Initiated Proof-of-Concept developments, provided clear and detailed requirements analysis and documentation, reviewed functional specifications and collaborated with SREs and DevOps, supported SIT/UAT and liaised with vendors, provided operational and BAU support.
Solutions Architect at Manulife
July 1, 2018 - January 31, 2019
Provided solutions design for web and mobile applications, translated business requirements into deliverable development tasks, designed integration for Microservices and API Gateways, developed Proof of Concept projects, participated in architecture governance processes, provided technical expertise and mentorship, identified project risk mitigation strategies.
Mobile Designer (Solutions Architect) at Sun Life Financial
September 1, 2016 - May 31, 2018
Designed and developed end-to-end solutions for systems meeting business and enterprise standards. Developed roadmaps focusing on digital and mobile technologies, obtained architecture governance approvals, evaluated solutions for compliance, provided technical expertise in project planning and estimation, and mentored junior staff.
IT Specialist at IBM
October 1, 2012 - September 30, 2016
Designed and developed mobile applications using Cordova, HTML5, CSS, JavaScript, Node.js, and NoSQL databases. Maintained cloud servers, development environments, created provision scripts with Bash and Ansible, and improved CI/CD pipelines.
Senior Web Developer at Rocket Internet
June 1, 2012 - August 31, 2012
Designed, developed, and fixed bugs in e-commerce websites (Lazada and Zalora) and back-office. Conducted code reviews to ensure quality.
Senior IT Analyst at RCG Global Services
December 1, 2010 - May 31, 2012
Handled web application design, development, code review, deployment and testing using LAMP stack, JavaScript, and CSS. Managed SOAP services, software configuration management, and continuous integration. Conducted code reviews for quality.
Senior Software Engineer at SeaChange International
November 1, 2009 - December 31, 2010
Engaged in UI/UX design and development for embedded applications in TV set-top boxes using Apache web server, HTML, JavaScript, and SOAP. Conducted code reviews.
Senior Programmer at Somni Creative
February 1, 2008 - September 30, 2009
Led web application design, development, and maintenance using LAMP stack, JavaScript, and CSS. Oversaw delivery and releases. Collaborated with creative and account teams on specifications, cost, risks, and timelines. Performed code reviews and mentored junior developers.
Senior Associate (LAMP, AJAX Developer) at Genpact Headstrong Capital Markets
September 1, 2007 - February 29, 2008
Developed web applications using LAMP stack, HTML, JavaScript/AJAX, CSS, Flash, and Flex. Collaborated with graphic designers and account managers. Conducted code reviews.
Web Programmer at PHCOLO Inc.
October 1, 2005 - July 31, 2007
Responsible for web design, development, and maintenance using LAMP stack, HTML, JavaScript, and CSS. Created automation tools using PERL and BASH scripts. Conducted code reviews.
Web Developer at Philippine Telegraph and Telephone Company (PT&T)
September 1, 2004 - October 31, 2005
Designed, developed, and maintained websites using LAMP stack, JavaScript, and CSS. Created marketing artwork including fliers, banners, posters, newspaper ads, and logos.
IT Consultant at Resco Systems Philippines
April 1, 2004 - September 30, 2004
Designed and developed web applications using LAMP stack, HTML, JavaScript, CSS and Macromedia web authoring tools.
Web Developer at Intermedia Solutions
June 1, 2003 - March 31, 2004
Designed, developed, and maintained company website using LAMP stack, HTML, JavaScript, and CSS.
Computer Graphic Artist at Micronet Software Manila
February 1, 2002 - July 31, 2003
Designed and developed 3D virtual walk-through web projects using models, texturing, animation, HTML, and JavaScript.
Product Development Technician at Tong Hsing electronics
May 1, 2000 - September 30, 2001
Responsible for CAD design, process improvement, and material evaluation within the semiconductor assembly line.

Education

Bachelor of Science at Wesleyan University - Philippines
June 1, 1995 - April 30, 2000

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Telecommunications, Retail, Professional Services