Available to hire
Hi, I’m Ramsha Agha. I’m a results-oriented Functional Consultant with over two years of experience in requirement gathering, analysis, design, and execution of web applications. I quickly learn new business domains and technical specifications, which helps me manage workflows and deliver high-quality solutions. I also have hands-on experience with cloud services, particularly Microsoft Azure, and I have worked extensively with Salesforce, Vlocity/OmniStudio, and Data Studio.
I enjoy collaborating with cross-functional teams, communicating clearly through proposals, training guides, sign-offs, and user stories, and driving UI/UX improvements. I am committed to continuous learning and client-focused results, always aiming to translate business needs into practical, scalable technology solutions.
Skills
Language
English
Advanced
Work Experience
Functional Consultant at Speridian Technologies
December 1, 2021 - March 31, 2025Gathered client requirements and produced documents (proposals, designs, training guides, and user stories) for the Engro Payment Integration project, ensuring alignment with client needs and developer understanding. Wrote and executed test cases and logged bug reports for multiple projects (Palm Desert, Bakersfield, Vermont, Silverline) to ensure high-quality deliverables. Participated in Scrum meetings to clarify requirements and improve functionality and UI. Served as the point of contact for Pronet, coordinating stakeholder meetings and producing sign-off and training materials. Conducted thorough testing to meet client expectations and delivered training materials and meeting summaries to facilitate effective project management.
PHP Developer Trainee at A2Z Creatorz
June 1, 2021 - December 31, 2021Modified and extended open-source applications (Hamdard, HBFC, PICG) by designing new MySQL tables with appropriate indexing. Built front-end and back-end components using MVC Framework, PHP, MySQL, Git, jQuery, Ajax, and Bootstrap based on design specifications. Tested and validated UI, API functionality, and database access; maintained and troubleshooted existing codebases, added features, and managed databases and servers as needed.
Project Trainee at Foodpanda
September 1, 2020 - April 30, 2021Coordinated with 1000+ vendors for time/zone expansions, inventory management, and vendor acquisitions for major events, including dish-level photography for 200+ vendors. Analyzed and updated vendor information in Salesforce, created yearly performance reports for sales teams, and analyzed vendor performance to enhance sales, partnerships, and deals. Secured 140 promotional deals, compiled vendor cancellation data for 2000+ vendors using Data Studio, and provided onboarding training during vendor activation.
WordPress Intern at TECloud
July 1, 2019 - September 30, 2019Used Inspect Element daily to modify web page appearances. Designed and built website front-ends, including implementing new features and functionality. Built a website using WordPress.
QA (City of Palm Desert – Clariti) at Clariti / City of Palm Desert
March 1, 2024 - PresentQA-related role focusing on testing activities for city-related projects, including test planning, execution, and report generation; collaborated with stakeholders to ensure quality deliverables.
QA Lead at City of Bakersfield
May 1, 2023 - PresentLed QA efforts for Bakersfield projects, overseeing test planning, test case design, defect management, and coordination with development and product teams to ensure high-quality releases.
BA/QA at Engro (Payment Integration)
August 1, 2023 - January 31, 2024Performed BA and QA activities, including requirement gathering, user story creation, acceptance criteria, test planning, and defect management to support payment integration initiatives.
QA at Department of Financial Regulation (DFR) – Vermont
March 1, 2023 - September 30, 2023Led testing activities, reported defects, and ensured sign-offs and regulatory compliance for Vermont projects.
QA at MHP – Silverline
February 1, 2022 - September 30, 2022Participated in Scrum ceremonies, test planning, test case development, and UI/UX validation to ensure quality across Silverline projects.
Education
Bachelor in Computer Science at Iqra University
January 1, 2016 - December 31, 2019Intermediate (Pre-Medical) at Govt. Girls Higher Secondary School
January 1, 2014 - December 31, 2015Matriculation (Science) at Govt. Girls Higher Secondary School
January 1, 2012 - December 31, 2013Qualifications
Salesforce Sales Cloud Consultant
September 1, 2024 - May 16, 2026Salesforce Platform App Builder
February 1, 2024 - May 16, 2026COPADO Certified Fundamental I
August 1, 2023 - May 16, 2026Salesforce Marketing Cloud Administrator Certified
May 1, 2023 - May 16, 2026Salesforce Associate Certified
May 1, 2023 - May 16, 2026Salesforce Administrator Certified
August 1, 2022 - May 16, 2026Salesforce OmniStudio Consultant Certified
February 1, 2022 - May 16, 2026ICEESST
January 1, 2019 - May 16, 2026Ecompetenica
January 1, 2018 - May 16, 2026Appreciated Certificate
January 1, 2018 - May 16, 2026Industry Experience
Software & Internet, Professional Services, Financial Services
Skills
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