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I'm Ray Jones Ramos, a results-driven QA and data analytics professional with over 10 years of experience in quality assurance, data analysis, campaign management, and CRM data governance. I excel at root-cause analysis, process optimization, and turning data into actionable insights that improve campaign performance and data integrity. I communicate clearly with stakeholders, produce meaningful reports and dashboards, and continuously seek opportunities to raise standards and drive business impact. HubSpot Sales Hub certified, I thrive in collaborative, fast-paced environments and am dedicated to elevating quality frameworks and data-driven decision making. I bring a strong mix of analytical thinking, problem-solving, and a client-focused mindset to senior teams seeking reliable performance improvements and measurable results.…I'm Ray Jones Ramos, a results-driven QA and data analytics professional with over 10 years of experience in quality assurance, data analysis, campaign management, and CRM data governance. I excel at root-cause analysis, process optimization, and turning data into actionable insights that improve campaign performance and data integrity. I communicate clearly with stakeholders, produce meaningful reports and dashboards, and continuously seek opportunities to raise standards and drive business impact. HubSpot Sales Hub certified, I thrive in collaborative, fast-paced environments and am dedicated to elevating quality frameworks and data-driven decision making. I bring a strong mix of analytical thinking, problem-solving, and a client-focused mindset to senior teams seeking reliable performance improvements and measurable results.

Ray Jones Ramos

QA Engineer, Data Analyst, Project Manager, +5

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I'm Ray Jones Ramos, a results-driven QA and data analytics professional with over 10 years of experience in quality assurance, data analysis, campaign management, and CRM data governance. I excel at root-cause analysis, process optimization, and turning data into actionable insights that improve campaign performance and data integrity. I communicate clearly with stakeholders, produce meaningful reports and dashboards, and continuously seek opportunities to raise standards and drive business impact. HubSpot Sales Hub certified, I thrive in collaborative, fast-paced environments and am dedicated to elevating quality frameworks and data-driven decision making. I bring a strong mix of analytical thinking, problem-solving, and a client-focused mindset to senior teams seeking reliable performance improvements and measurable results.…I'm Ray Jones Ramos, a results-driven QA and data analytics professional with over 10 years of experience in quality assurance, data analysis, campaign management, and CRM data governance. I excel at root-cause analysis, process optimization, and turning data into actionable insights that improve campaign performance and data integrity. I communicate clearly with stakeholders, produce meaningful reports and dashboards, and continuously seek opportunities to raise standards and drive business impact. HubSpot Sales Hub certified, I thrive in collaborative, fast-paced environments and am dedicated to elevating quality frameworks and data-driven decision making. I bring a strong mix of analytical thinking, problem-solving, and a client-focused mindset to senior teams seeking reliable performance improvements and measurable results.

Available to hire

I’m Ray Jones Ramos, a results-driven QA and data analytics professional with over 10 years of experience in quality assurance, data analysis, campaign management, and CRM data governance. I excel at root-cause analysis, process optimization, and turning data into actionable insights that improve campaign performance and data integrity. I communicate clearly with stakeholders, produce meaningful reports and dashboards, and continuously seek opportunities to raise standards and drive business impact.

HubSpot Sales Hub certified, I thrive in collaborative, fast-paced environments and am dedicated to elevating quality frameworks and data-driven decision making. I bring a strong mix of analytical thinking, problem-solving, and a client-focused mindset to senior teams seeking reliable performance improvements and measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Intermediate

Tagalog

Fluent

Work Experience

Quality Analyst at Sutherland Global Services

May 1, 2018 - Present

Review and evaluate advertising campaigns for effectiveness, accuracy, and compliance with customer demands. Verify campaign data prior to execution to ensure completeness. Monitor key performance metrics and report abnormalities to relevant stakeholders. Collaborate with service delivery teams to resolve issues affecting campaign performance. Maintain thorough records of evaluations and test results, and communicate findings and recommendations to Campaign Managers and clients. Generate regular quality reports on campaign performance.

Campaign Manager at Sutherland Global Services

June 1, 2015 - May 31, 2018

Developed and executed TV advertising campaigns using Simulmedia's platform, targeting audiences based on client objectives and data analytics. Planned media placements and allocated budgets to maximize ROI. Generated insights and KPI reports for clients; maintained proactive client communication and addressed concerns. Stayed informed about industry trends to improve campaign strategies and resolved issues as they arose.

Order Management Associate at Ingram Micro

April 1, 2015 - June 30, 2015

Processed and entered customer purchase orders into the system. Monitored and tracked order status to ensure on-time delivery. Provided excellent customer service by responding to inquiries and resolving order issues. Maintained accurate documentation pertaining to all orders. Reviewed and created reports relevant to order management.

Source Inventory Specialist at Reed Elsevier Philippines

April 1, 2011 - March 31, 2015

Received and processed court case documents from federal and state courts in the United States for inclusion on Lexis.com. Carefully examined and verified court documents for accuracy and reliability before database entry. Managed Tier 0 records for State and Federal Courts, acting as the official state reporter. Ensured accurate and error-free database input using the Tracker Tool to enter caselaw documents from the SMS tool. Promptly responded to vendor and client webstar inquiries, prioritizing by severity. Performed exhaustive reviews of web databases to identify and remove duplicate documents. Produced monthly backlog reports for management review.