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Committed, aspiring and motivated individual with strong computer literacy, excellent multi-tasking ability, and a customer service focus. A fast learner with sharp planning skills and clear communication abilities (oral, written, and listening). Goal-oriented and responsive, with experience in troubleshooting, repairing gadgets, ensuring quality assurance, managing inventory, and leading operations to improve efficiency, reduce costs, and enhance client satisfaction.…Committed, aspiring and motivated individual with strong computer literacy, excellent multi-tasking ability, and a customer service focus. A fast learner with sharp planning skills and clear communication abilities (oral, written, and listening). Goal-oriented and responsive, with experience in troubleshooting, repairing gadgets, ensuring quality assurance, managing inventory, and leading operations to improve efficiency, reduce costs, and enhance client satisfaction.

NYEUBI R AYMOND Jnr

Web Developer, Web Designer, Full Stack Developer, +7

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Committed, aspiring and motivated individual with strong computer literacy, excellent multi-tasking ability, and a customer service focus. A fast learner with sharp planning skills and clear communication abilities (oral, written, and listening). Goal-oriented and responsive, with experience in troubleshooting, repairing gadgets, ensuring quality assurance, managing inventory, and leading operations to improve efficiency, reduce costs, and enhance client satisfaction.…Committed, aspiring and motivated individual with strong computer literacy, excellent multi-tasking ability, and a customer service focus. A fast learner with sharp planning skills and clear communication abilities (oral, written, and listening). Goal-oriented and responsive, with experience in troubleshooting, repairing gadgets, ensuring quality assurance, managing inventory, and leading operations to improve efficiency, reduce costs, and enhance client satisfaction.

Available to hire

Committed, aspiring and motivated individual with strong computer literacy, excellent multi-tasking ability, and a customer service focus. A fast learner with sharp planning skills and clear communication abilities (oral, written, and listening).
Goal-oriented and responsive, with experience in troubleshooting, repairing gadgets, ensuring quality assurance, managing inventory, and leading operations to improve efficiency, reduce costs, and enhance client satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Head of Operations at Knice Care Limited

March 1, 2024 - Present

Managed and supervised daily operations across departments to ensure smooth and efficient service delivery. Ensured secure and well-organized file management for client and organizational records, supporting compliance and easy retrieval. Oversaw inventory/documentation management of supplies and equipment for care delivery. Identified and implemented operational improvements to enhance efficiency, reduce costs, and improve service quality. Led and motivated a multidisciplinary team through training and leadership. Ensured compliance with industry regulations and prepared operational reports for senior management, while monitoring and improving client satisfaction through timely and high-quality service delivery.

Stock Manager at International Breweries PLC

January 1, 2023 - May 1, 2023

Ensured products were stored under optimal conditions to maintain quality and meet company standards. Coordinated supply readiness by overseeing timely completion and availability of products for distribution based on customer demand. Maintained accurate inventory documentation including stock levels, incoming and outgoing shipments, and product expiry dates. Conducted regular stock audits to verify inventory accuracy and identify discrepancies. Implemented process improvements to enhance inventory control, reduce waste, and improve operational efficiency, reducing stock discrepancies by 25%, minimizing stock losses by 15%, and ensuring consistent product availability.

Industrial Trainee at Chester Communication Company

September 1, 2017 - January 1, 2018

Provided customer service and support for smartphone, tablets, and electronic gadgets by delivering prompt and reliable repair solutions. Performed diagnostics to identify hardware and software faults, then carried out repairs and replacements to restore devices to optimal functionality. Improved repair efficiency by streamlining the repair process, reducing average turnaround time by 20%, which increased customer satisfaction and repeat business. Consistently received positive customer feedback and supported the technical team to resolve complex repair issues, contributing to a reduction in unresolved cases.