I'm Reid Lai, a Toronto-based Engineering Lead and Technical Architect with 30+ years of experience delivering enterprise-grade software and API platforms. I specialize in API-led connectivity, microservices, and DevSecOps, building scalable architectures for financial services, hospitality, and enterprise clients. I enjoy collaborating across teams, leading with Go, Java, Python, Node.js, and React, and guiding cloud-native solutions on AWS, Azure, and GCP. I'm exploring LLM and agentic AI frameworks to unlock new capabilities in the North American financial industry.

Reid Lai

I'm Reid Lai, a Toronto-based Engineering Lead and Technical Architect with 30+ years of experience delivering enterprise-grade software and API platforms. I specialize in API-led connectivity, microservices, and DevSecOps, building scalable architectures for financial services, hospitality, and enterprise clients. I enjoy collaborating across teams, leading with Go, Java, Python, Node.js, and React, and guiding cloud-native solutions on AWS, Azure, and GCP. I'm exploring LLM and agentic AI frameworks to unlock new capabilities in the North American financial industry.

Available to hire

I’m Reid Lai, a Toronto-based Engineering Lead and Technical Architect with 30+ years of experience delivering enterprise-grade software and API platforms. I specialize in API-led connectivity, microservices, and DevSecOps, building scalable architectures for financial services, hospitality, and enterprise clients.

I enjoy collaborating across teams, leading with Go, Java, Python, Node.js, and React, and guiding cloud-native solutions on AWS, Azure, and GCP. I’m exploring LLM and agentic AI frameworks to unlock new capabilities in the North American financial industry.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Developer (Golang) at Levio Consulting Inc
December 1, 2024 - December 1, 2024
Developed digital banking microservices in NodeJS and Go with ~80% test coverage, delivering higher velocity (≈25% more story points on average). Streamlined linting, security scanning, and peer reviews to reduce sprint cycle times.
Solution Architect at HSBC Global Services (Hong Kong) Limited
November 1, 2022 - November 1, 2022
Established an enterprise architecture framework adopted across multiple country offices; designed Bancassurance platform with 99.9% availability via microservices; modernized employee benefits app with IAM, CMS, and API/messaging patterns; integrated Google Vision AI for health claims; automated security controls achieving 100% regulatory compliance; implemented SSO and big data capabilities.
Managing Director and CTO at Codelity Company Limited
September 1, 2022 - September 1, 2022
Led technical strategy and architecture for corporate and startup clients; built a future-proof app development ecosystem (Android, iOS, Flutter); engineered zero-downtime microservice orchestration using CQRS/ES and service mesh for airport smart tag solutions; secured partnerships with NTT, Datadog, and Corteza.
Digital Transformation Engineering Lead at Melco Resorts and Entertainment Limited
March 1, 2019 - March 1, 2019
Built and led an 8-member Scrum team for digital transformation; established DevSecOps practices; reduced MTTR via blue/green deployments and Kubernetes autoscaling; pioneered API-led connectivity to decouple API dependencies.
API Manager at AXA China Region Insurance Company Limited
August 1, 2018 - August 1, 2018
Implemented B2B API solutions for eCommerce partners using MuleSoft on OpenShift; integrated modern APIs with legacy AS/400 (SOAP) via Software AG; developed enquiry APIs and straight-through e-claim processing.
Assistant Manager - Information Systems at HKR International Limited
March 1, 2016 - March 1, 2016
Developed three mobile apps leveraging open-source technologies; implemented BI solutions using IBM Cognos and Pentaho for hospitality businesses.
Database Administrator at Geodis Wilson HK Ltd.
August 1, 2012 - August 1, 2012
Managed database operations for logistics and supply chain systems; ensured data reliability and performance.
Senior Software Specialist at Oracle HK Ltd.
May 1, 2009 - May 1, 2009
Senior technical contributor delivering database and application capabilities within Oracle ecosystem.
System Manager at Cherrypicks
October 1, 2007 - October 1, 2007
Led system management and mobile/app development efforts using open-source technologies.
Database Specialist at A.S. Watson and Company (HK) Ltd.
November 1, 2005 - November 1, 2005
Handled database design and maintenance for retail and hospitality platforms.
System and Database Specialist at General Electric ECXpress (HK) Ltd.
June 1, 2001 - June 1, 2001
Managed system and database operations across enterprise applications.
DBA at Inchroy Credit Corporation Ltd.
July 1, 2000 - July 1, 2000
Database administration and data integrity stewardship for lending systems.
Consultant at IT People Ltd.
June 1, 1999 - June 1, 1999
Consultant delivering IT projects and system integration services.
Analyst Programmer at IT People Limited
November 1, 1996 - November 1, 1996
Analyst programmer contributing to enterprise software solutions.
Analyst Programmer at Swire Properties Limited
February 1, 1998 - February 1, 1998
Participated in property management software development and IT initiatives.
Developer (Golang) at Levio Consulting Inc
December 31, 2024 - December 31, 2024
Developed digital banking microservices in NodeJS and Go with strong test coverage, aligned to banking security standards. Achieved 25% higher sprint velocity on average by streamlining linting, security scanning, and peer reviews, contributing to shorter cycle times.
Solution Architect at HSBC Global Services (Hong Kong) Limited
November 30, 2022 - November 30, 2022
Designed and implemented an enterprise architecture framework adopted across multiple country offices (including Singapore). Led Bancassurance platform architecture enabling insourcing and achieving 99.9% platform availability via microservices; modernized employee benefits and mobile app architecture with IAM, CMS, App Shell, API, messaging, and microservices; automated security frameworks and SSO for non-banking customers.
Managing Director and CTO at Codelity Company Limited
September 30, 2022 - September 30, 2022
Led technical strategy and architecture for corporate and startup clients; built a future-proof app development ecosystem across Android, iOS, and Flutter; engineered a zero-downtime microservice orchestration platform using CQRS/ES and service mesh for airport smart tag solutions; established partnerships with NTT, Datadog, and Corteza.
Solution Architect at Pactera Hong Kong Limited
February 28, 2018 - February 28, 2018
Designed data lake solutions for government bidding using Hortonworks HDP/HDF; led on-site teams and clients with chatbot integration, automatic code quality testing, UI/API development, and DevOps; promoted API-enabled connectivity to clients.
Manager and Solution Architect at VISEO Hong Kong Limited
June 30, 2017 - June 30, 2017
Set up CI/CD automation using OpenShift Origin, Docker, GitHub, and Jenkins; developed APIs with NodeJS and Swagger; delivered PoC for pricing engines using Spreadsheet Gear and Docker; supported pre-sales for omni-channel architecture and chatbot solutions for luxury brands.
Assistant Manager - Information Systems at HKR International Limited
March 31, 2016 - March 31, 2016
Developed three mobile apps and BI solutions; implemented IT governance and hospitality IT solutions; contributed to cloud and infrastructure initiatives (AWS ECS, MongoDB, AngularJS).
Database Administrator at Geodis Wilson HK Ltd.
August 31, 2012 - August 31, 2012
Managed databases (Oracle, SQL Server) with performance tuning, backups, disaster recovery, and production support across HK operations.
Senior Software Specialist at Oracle HK Ltd.
May 31, 2009 - May 31, 2009
Delivered enterprise software solutions, collaborating across teams to implement scalable database and middleware capabilities.
System Manager at Cherrypicks
October 31, 2007 - October 31, 2007
Led IT operations and system management for a digital solutions provider; contributed to mobile and web-based initiatives supporting enterprise clients.
Database Specialist at A.S. Watson and Company (HK) Ltd.
November 30, 2005 - November 30, 2005
Database administration and support for retail IT environments; ensured data integrity and performance.
System and Database Specialist at General Electric ECXpress (HK) Ltd.
June 30, 2001 - June 30, 2001
System and database specialist delivering IT infrastructure and data solutions for GE Asia operations.
DBA at Inchroy Credit Corporation Ltd.
July 31, 2000 - July 31, 2000
Database administration responsibilities supporting financial services operations.
Consultant at IT People Ltd.
June 30, 1999 - June 30, 1999
IT consulting engagements across on-site projects in Hong Kong’s tech ecosystem.
Analyst Programmer at Swire Properties Limited
March 1, 1998 - March 1, 1998
Analyst programmer delivering IT solutions for hospitality and property services.
Consultant at IT People Limited
November 30, 1996 - November 30, 1996
Further on-site consulting engagements across multiple HK clients.
Programmer at Hwa Fuh Manufacturing Co. (HK) Limited
February 28, 1995 - February 28, 1995
Software development and maintenance roles in manufacturing environment.
Programmer at BIEM Trading Company
September 30, 1993 - September 30, 1993
Programming roles supporting business systems and data processing.
Digital Transformation Engineering Lead at Melco Resorts and Entertainment Limited
March 31, 2019 - March 31, 2019
Led a team in comprehensive digital transformation; established DevSecOps practices; reduced MTTR with blue/green deployments and Kubernetes autoscaling; pioneered API-led connectivity.
API Manager at AXA China Region Insurance Company Limited
August 31, 2018 - August 31, 2018
Designed end-to-end API solutions for eCommerce partners; integrated modern APIs with legacy AS/400 systems; developed Straight-Through e-Claim processing.
Consultant at IT People Ltd.
November 30, 1996 - November 30, 1996
Consultant on IT projects; supported system integration and implementation.
Analyst Programmer at Swire Properties Limited
February 28, 1998 - February 28, 1998
Developed mobile apps; contributed to BI and data analytics initiatives.

Education

Master of Computer Science at Wilfrid Laurier University
January 1, 2023 - December 1, 2024
BSc. in Computer and Information Systems at University of London
August 1, 1994 - July 1, 1998
Master of Computer Science at Wilfrid Laurier University
January 1, 2023 - December 31, 2024
BSc in Computer and Information Systems at University of London
August 1, 1994 - July 31, 1998
Master of Computer Science at Wilfrid Laurier University
January 1, 2023 - December 31, 2024
BSc in Computer and Information Systems at University of London
August 1, 1994 - July 31, 1998
Master of Computer Science at Wilfrid Laurier University
January 1, 2023 - December 1, 2024
BSc. in Computer and Information Systems at University of London
August 1, 1994 - July 1, 1998

Qualifications

Certified Scrum Master
April 1, 2017 - June 1, 2026
ITIL v3 Expert
June 1, 2012 - November 16, 2025
OCP Oracle 8i Certified Database Administrator
June 1, 2001 - November 16, 2025
Mulesoft Certified Developer - API Design Associate
April 1, 2018 - April 1, 2020
Mulesoft Certified Developer - Integration and API Associate
November 1, 2017 - November 1, 2019
Certified Scrum Master
April 1, 2017 - June 1, 2026
ITIL v3 Expert – APMG
June 1, 2012 - November 16, 2025
OCP Oracle 8i Certified Database Administrator
June 1, 2001 - November 16, 2025
Mulesoft Certified Developer - API Design Associate
April 1, 2018 - April 1, 2020
Mulesoft Certified Developer - Integration and API Associate
November 1, 2017 - November 1, 2019
Project Management Professional – PMI
August 1, 2011 - August 1, 2014
Certified Scrum Master
April 1, 2017 - June 30, 2026
ITIL v3 Expert
June 1, 2012 - November 16, 2025
OCP Oracle 8i Certified Database Administrator
June 1, 2001 - November 16, 2025
Mulesoft Certified Developer - API Design Associate
April 1, 2018 - April 30, 2020
Mulesoft Certified Developer - Integration and API Associate
November 1, 2017 - November 1, 2019
Project Management Professional (PMP)
January 11, 2030 - August 1, 2014
Certified Scrum Master - Scrum Alliance
April 1, 2017 - June 1, 2026
ITIL v3 Expert – APMG
June 1, 2012 - November 16, 2025
OCP Oracle 8i Certified Database Administrator - Oracle Inc
June 1, 2001 - November 16, 2025
Mulesoft Certified Developer - API Design Associate
April 1, 2018 - April 1, 2020
Mulesoft Certified Developer - Integration and API Associate
November 1, 2017 - November 1, 2019
Project Management Professional – Project Management Institute
January 11, 2030 - August 1, 2014

Industry Experience

Financial Services, Professional Services, Software & Internet, Media & Entertainment, Travel & Hospitality, Government
    paper Credit Card Fraud Detection Solution

    This is academic project demonstrates end-to-end deep learning solution from architecture design to customer end solution for credit card fraud detection with C4 Modelling, BPMN design, MLOps, data science tasks (EDA analysis and data cleansing), machine learning model development, ONNX runtime integration, and SvelteKit app development.

    Project documentation: https://www.twine.net/signin

    paper github.com/reidlai/circlenetic-wgpu-rs

    A lightweight Rust wrapper for wgpu that provides a simplified runtime management system for WebGPU operations, with support for burn machine learning operations.

    paper Prompt-less Technical Analysis Assistant

    Technical Analysis Assistant is an AI-powered financial analysis platform demonstrating production-ready implementation of autonomous, multi-agent AI systems. This repository showcases the architecture, security framework, and development practices behind our closed-source commercial platform.

    This is private GitHub project but you can access introduction at https://www.twine.net/signin