I’m Reynaldo B. Rizaga II, but you can call me Rey. I’m a 24-year-old Digital Marketing Specialist from Mandaue City, Cebu, Philippines. I graduated on 2025-07-30 with a Bachelor’s degree in Criminal Justice Education. I began my career as a Customer Service Representative and Technical Support Specialist, where I learned to communicate clearly, solve problems quickly, and deliver excellent customer experiences. This sparked my shift into virtual assistance and digital marketing, where I design and optimize campaigns, generate high-quality leads at low cost, and drive SEO and web traffic. I’m highly energetic, disciplined, results-oriented, and I’m passionate about fitness and running.

Reynaldo B. Rizaga II

I’m Reynaldo B. Rizaga II, but you can call me Rey. I’m a 24-year-old Digital Marketing Specialist from Mandaue City, Cebu, Philippines. I graduated on 2025-07-30 with a Bachelor’s degree in Criminal Justice Education. I began my career as a Customer Service Representative and Technical Support Specialist, where I learned to communicate clearly, solve problems quickly, and deliver excellent customer experiences. This sparked my shift into virtual assistance and digital marketing, where I design and optimize campaigns, generate high-quality leads at low cost, and drive SEO and web traffic. I’m highly energetic, disciplined, results-oriented, and I’m passionate about fitness and running.

Available to hire

I’m Reynaldo B. Rizaga II, but you can call me Rey. I’m a 24-year-old Digital Marketing Specialist from Mandaue City, Cebu, Philippines. I graduated on 2025-07-30 with a Bachelor’s degree in Criminal Justice Education.

I began my career as a Customer Service Representative and Technical Support Specialist, where I learned to communicate clearly, solve problems quickly, and deliver excellent customer experiences. This sparked my shift into virtual assistance and digital marketing, where I design and optimize campaigns, generate high-quality leads at low cost, and drive SEO and web traffic. I’m highly energetic, disciplined, results-oriented, and I’m passionate about fitness and running.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Customer Service Representative at Teleperformance | Expedia
March 1, 2021 - July 31, 2022
Handled customer inquiries and phone requests related to mobile services. Resolved issues by evaluating customer information and providing effective solutions. Processed mobile service transactions, including orders, plan changes, cancellations, and refunds. Assisted customers with flight bookings, changes, cancellations, and refund processing.
Technical Support Representative at Sitel | Verizon
September 1, 2022 - March 31, 2023
Provided technical support to customers; resolved product and service inquiries; documented issues; delivered clear communication to maintain high customer satisfaction.
Digital Marketing Strategist at Key Premier Realty
February 1, 2023 - December 31, 2025
Led paid advertising campaigns on Google and Meta and optimized Google My Business listings and landing pages. Generated leads with controlled budgets, improved rankings, and tracked performance metrics to drive organic and paid lead generation for real estate.

Education

Bachelor of Science in Criminology at University of the Visayas - Main Campus, Cebu
February 1, 2021 - July 1, 2025

Qualifications

Bachelor of Science in Criminology
February 8, 2021 - July 30, 2025
Digital Marketing Fundamentals
January 1, 2024 - January 5, 2024
Lead Generation Mastery
February 5, 2024 - February 7, 2024

Industry Experience

Real Estate & Construction, Travel & Hospitality, Computers & Electronics