Hi there! I'm Juan Pablo Riascos, a passionate full-stack developer with a strong focus on frontend technologies. After transitioning from customer service to tech, I found my love for building interactive and efficient web applications. I'm dedicated to delivering clean and scalable code while always striving to enhance the user experience. Collaboration and communication are key to my approach, and I enjoy tackling complex challenges head-on. Let's create something amazing together!

Juan Pablo Riascos

Hi there! I'm Juan Pablo Riascos, a passionate full-stack developer with a strong focus on frontend technologies. After transitioning from customer service to tech, I found my love for building interactive and efficient web applications. I'm dedicated to delivering clean and scalable code while always striving to enhance the user experience. Collaboration and communication are key to my approach, and I enjoy tackling complex challenges head-on. Let's create something amazing together!

Available to hire

Hi there! I’m Juan Pablo Riascos, a passionate full-stack developer with a strong focus on frontend technologies. After transitioning from customer service to tech, I found my love for building interactive and efficient web applications. I’m dedicated to delivering clean and scalable code while always striving to enhance the user experience. Collaboration and communication are key to my approach, and I enjoy tackling complex challenges head-on. Let’s create something amazing together!

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Intermediate
Spanish; Castilian
Fluent

Work Experience

Customer Service Representative at Foundever Colombia
January 1, 2019 - February 1, 2022
Assisted clients with claims and product inquiries while supporting new team members and resolving daily issues.
Collections Agent at Teleperformance
February 1, 2022 - January 1, 2023
Negotiated payment plans, resolved account balances, and analyzed account history to improve collection strategies.
Airbnb Customer Service Agent at Sutherland
February 1, 2023 - Present
Assisted users with inquiries regarding bookings, helping hosts manage their accounts and reservations.

Education

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Qualifications

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Industry Experience

Software & Internet

Experience Level

Expert
Expert
Intermediate
Intermediate

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