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Hi, I'm Rimsha Malik, a dedicated and detail-oriented customer support and freelance professional with expertise in multi-channel communication, data entry, and e-commerce operations. I thrive on delivering high-quality service, managing inquiries across social media and WhatsApp, and supporting brand growth through efficient admin work and precise transcription.…

Rimsha Malik

Illustrator, Graphic Designer, Content Creator, +2

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Hi, I'm Rimsha Malik, a dedicated and detail-oriented customer support and freelance professional with expertise in multi-channel communication, data entry, and e-commerce operations. I thrive on delivering high-quality service, managing inquiries across social media and WhatsApp, and supporting brand growth through efficient admin work and precise transcription.…

Available to hire

Hi, I’m Rimsha Malik, a dedicated and detail-oriented customer support and freelance professional with expertise in multi-channel communication, data entry, and e-commerce operations.

I thrive on delivering high-quality service, managing inquiries across social media and WhatsApp, and supporting brand growth through efficient admin work and precise transcription.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

Urdu

Fluent

English

Advanced

Panjabi, Punjabi

Intermediate

Work Experience

Customer Support & E-commerce Operations Specialist at Rimzo

January 1, 2026 - Present

Delivered precise audio-to-text transcription and Urdu-English translation services. Managed daily administrative tasks using Microsoft Office, Google Sheets, and CRM tools.

Freelance Data Entry & Transcription Specialist at Rimzo

January 1, 2025 - Present

Managed customer queries and order tracking across social media and WhatsApp platforms. Handled high-volume data entry and accurate record-keeping with attention to detail.