Available to hire
Hi, I’m Rimsha Rustam, a dedicated marketing and digital specialist with hands-on experience in social media management, customer service, and web development. I have a passion for creating engaging content and boosting brand visibility, and have successfully improved conversion rates and organic traffic through tailored strategies.
With a background in software engineering and diverse work experiences ranging from project management to retail, I thrive in dynamic environments and love building meaningful connections with clients and teams. I’m always eager to learn, grow, and contribute my skills in digital marketing and web solutions.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Urdu
Fluent
Work Experience
Till management & Customer Service at Soshi Café – Littlehampton, UK
July 31, 2025 - July 26, 2025Delivered warm and efficient service in a busy café environment. Managed customer orders, handled payments, and supported café operations.
Till management & Customer Service at Soshi Café – Littlehampton, UK
July 31, 2025 - July 25, 2025Delivered warm and efficient service in a busy café environment. Managed customer orders, handled payments, and supported café operations.
Marketing & Digital Marketing Specialist at Tekkys
June 30, 2025 - July 26, 2025Managed social media platforms, growing engagement, brand visibility, and social campaigns. Created over 100 content pieces and improved store conversion rates by 30%. Provided customer service support for online orders and enquiries.
Marketing & Digital Marketing Specialist at Tekkys
June 30, 2025 - July 25, 2025Managed social media platforms, growing engagement, brand visibility and social campaigns. Created 100+ content pieces and improved store conversion rates by 30%. Provided customer service support for online orders and enquiries.
COO at EquinoxMarkIt
May 31, 2025 - July 19, 2025Led brand strategy and creation to develop standout brands with lasting impact. Directed data-driven marketing campaigns designed to grow brands and boost sales by blending creativity with strategic planning to provide powerful marketing solutions.
COO and Project Management at Equinoxmarkit
April 30, 2025 - July 26, 2025Oversaw project timelines, team coordination, and strategic execution to ensure smooth operations. Improved workflow efficiency and cross-team collaboration, enhancing overall productivity and delivery outcomes.
COO and Project Management at Equinoxmarkit
April 30, 2025 - July 25, 2025Oversaw project timelines, team coordination, and strategic execution to ensure smooth operations at EquinoxMarkit. Improved workflow efficiency and cross-team collaboration, enhancing overall productivity and delivery outcomes.
Customer Service & Web Developer at Beauty Central
May 31, 2024 - July 26, 2025Improved client satisfaction and retention with tailored solutions and regular communication. Developed SEO-friendly WordPress websites, boosting organic traffic by 30%.
Customer Service & Web Developer at Beauty Central
May 31, 2024 - July 25, 2025Improved client satisfaction and retention with tailored solutions and regular communication. Developed SEO-friendly WordPress websites, boosting organic traffic by 30%.
Media Strategist & Copywriter at Ryzels
May 31, 2024 - July 19, 2025Planned and executed targeted media campaigns across digital platforms to ensure maximum reach and engagement. Crafted compelling ad copies, social media content, and campaign messaging tailored to diverse audiences.
Weekend Sales Assistant (Retail) at Friend Mart
December 31, 2023 - July 26, 2025Managed till operations and provided top-tier customer support in high-traffic hours. Assisted with stock queries and maintained an excellent shopping experience.
Weekend Sales Assistant (Retail) at Friend Mart
December 31, 2023 - July 25, 2025Managed till operations and provided top-tier customer support in high-traffic hours. Assisted with stock queries and maintained an excellent shopping experience.
Account Manager and Web Developer at Mobile Hub London
August 31, 2023 - July 19, 2025Streamlined client interactions and relationship management, ensuring high satisfaction and retention levels, resulting in a 20% increase in client retention rates. Designed and developed customised WordPress sites, improving site performance and user experience. Implemented SEO strategies and responsive design, leading to a 30% increase in organic traffic and enhanced user engagement.
Social Media Handler & Accounts Management at MS Cosmetics
July 31, 2023 - July 26, 2025Managed till operations and provided top-tier customer support in high-traffic hours. Assisted with stock queries and maintained an excellent shopping experience.
Social Media Handler & Accounts Management at MS Cosmetics
July 31, 2023 - July 25, 2025Managed till operations and provided top-tier customer support in high-traffic hours. Assisted with stock queries and maintained an excellent shopping experience.
Media Strategist & Copywriter at Ryzels
February 28, 2022 - July 26, 2025Executed digital media campaigns across platforms focusing on reach and engagement. Created ad copy, social content, and tailored messaging to drive performance.
Media Strategist & Copywriter at Ryzels
February 28, 2022 - July 25, 2025Executed digital media campaigns across platforms with a focus on reach and engagement. Created ad copy, social content, and tailored messaging to drive performance.
Marketing and Digital Marketing Specialist at Tekkys.co.uk
May 1, 2021 - PresentDeveloped and implemented progressive advertising and marketing campaigns across various digital platforms to drive brand attention and client engagement. Produced high-quality written and visual content for social media, email marketing, and the company website, enhancing overall brand presence. Utilised SEO and SEM strategies to boost online visibility and search engine rankings, increasing organic traffic and lead generation. Managed the company's online store, improving user experience and driving sales through effective merchandising and promotional activities. Oversaw social media accounts, growing followers and engagement through targeted content and community interaction.
Education
Bachelor's at University of Haripur
September 1, 2020 - July 31, 2024FSC at Sir Syed Model College
March 1, 2018 - April 30, 2020Software Engineering at University Of Haripur
January 1, 2020 - December 31, 2024FSC at Sir Syed Model School and College
January 1, 2018 - December 31, 2020SSC at Syed Islamia Public High School Haripur
January 1, 2016 - December 31, 2018Software Engineering at University Of Haripur
January 1, 2020 - December 31, 2024FSC at Sir Syed Model School and College
January 1, 2018 - December 31, 2020SSC at Syed Islamia Public High School Haripur
January 1, 2016 - December 31, 2018Qualifications
Amazon, Marketing and Etsy
October 1, 2019 - March 31, 2020CB Certification
January 1, 2022 - December 31, 2022Matrix Certification
January 1, 2023 - December 31, 2023Matrix Certification
January 1, 2024 - December 31, 2024Academic Scholarship, Sir Syed Model College
January 1, 2020 - December 31, 2020Merit Laptop Award, CM Punjab
October 1, 2022 - October 31, 2022Online Certifications: Amazon, Etsy, Marketing
January 1, 2019 - December 31, 2020CB, Matrix
January 1, 2022 - December 31, 2024Academic Scholarship, Sir Syed Model College
January 1, 2018 - December 31, 2020Merit Laptop Award, CM Punjab
October 1, 2022 - October 31, 2022Online Certifications: Amazon, Etsy, Marketing
January 1, 2019 - December 31, 2020CB, Matrix
January 1, 2022 - December 31, 2024Industry Experience
Media & Entertainment, Software & Internet, Retail, Professional Services, Education, Travel & Hospitality
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Marketing Strategist
We have the best marketing strategist experts on Twine. Hire a marketing strategist in Littlehampton today.