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I'm Joy Kipkor, a Registered Nurse (BScN) and certified Medical Virtual Assistant with 1.5+ years of experience in healthcare administration, case documentation, client communication, and remote medical support. I excel at intake, review, and processing of case information, ensuring accuracy and HIPAA compliance while juggling multiple priorities to meet tight deadlines. I’m proficient at drafting and organizing medical documentation, coordinating case assignments, and maintaining clear communication with clients and internal teams. I thrive in fast-paced, high-volume healthcare and insurance environments and bring strong critical thinking, computer literacy, and a reliable remote setup to every project.…I'm Joy Kipkor, a Registered Nurse (BScN) and certified Medical Virtual Assistant with 1.5+ years of experience in healthcare administration, case documentation, client communication, and remote medical support. I excel at intake, review, and processing of case information, ensuring accuracy and HIPAA compliance while juggling multiple priorities to meet tight deadlines. I’m proficient at drafting and organizing medical documentation, coordinating case assignments, and maintaining clear communication with clients and internal teams. I thrive in fast-paced, high-volume healthcare and insurance environments and bring strong critical thinking, computer literacy, and a reliable remote setup to every project.

Joy Kipkor

Copywriter, Graphic Designer, Presentation Designer, +3

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I'm Joy Kipkor, a Registered Nurse (BScN) and certified Medical Virtual Assistant with 1.5+ years of experience in healthcare administration, case documentation, client communication, and remote medical support. I excel at intake, review, and processing of case information, ensuring accuracy and HIPAA compliance while juggling multiple priorities to meet tight deadlines. I’m proficient at drafting and organizing medical documentation, coordinating case assignments, and maintaining clear communication with clients and internal teams. I thrive in fast-paced, high-volume healthcare and insurance environments and bring strong critical thinking, computer literacy, and a reliable remote setup to every project.…I'm Joy Kipkor, a Registered Nurse (BScN) and certified Medical Virtual Assistant with 1.5+ years of experience in healthcare administration, case documentation, client communication, and remote medical support. I excel at intake, review, and processing of case information, ensuring accuracy and HIPAA compliance while juggling multiple priorities to meet tight deadlines. I’m proficient at drafting and organizing medical documentation, coordinating case assignments, and maintaining clear communication with clients and internal teams. I thrive in fast-paced, high-volume healthcare and insurance environments and bring strong critical thinking, computer literacy, and a reliable remote setup to every project.

Available to hire

I’m Joy Kipkor, a Registered Nurse (BScN) and certified Medical Virtual Assistant with 1.5+ years of experience in healthcare administration, case documentation, client communication, and remote medical support. I excel at intake, review, and processing of case information, ensuring accuracy and HIPAA compliance while juggling multiple priorities to meet tight deadlines.

I’m proficient at drafting and organizing medical documentation, coordinating case assignments, and maintaining clear communication with clients and internal teams. I thrive in fast-paced, high-volume healthcare and insurance environments and bring strong critical thinking, computer literacy, and a reliable remote setup to every project.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Clinic Receptionist (Remote) at Fatade Health & Medical Center

December 1, 2025 - February 1, 2026

Received and processed new patient cases, verifying information for accuracy, organized medical document listings, communicated with clients and providers about missing information, tracked case progress, updated team on status, and coordinated case assignments by matching referrals to providers.

Administrative Virtual Assistant at Avecgazelle International

October 1, 2025 - Present

Managed high-volume data entry, document drafting, and file organization across multiple client accounts; handled client communications via email and messaging; updated CRM systems; prepared reports and formatted documents; managed multiple tasks in a fast-paced remote environment with deadlines.

Registered Nurse (BScN) at Nakuru County Teaching & Referral Hospital – Ministry of Health Kenya

August 1, 2024 - August 1, 2025

Processed patient admissions and discharges; coordinated handoffs across multidisciplinary teams; maintained detailed patient records; communicated with care teams regarding missing documentation and case-specific requirements; applied critical thinking under pressure to resolve complex patient situations.

Volunteer at Kenya Red Cross Society – South Rift Region

September 1, 2025 - January 1, 2026

Supported case coordination, record management, and client communication in high-pressure relief environments requiring accuracy, empathy, and professionalism.