I am a proactive and highly organized marketing and branding professional with over 17 years of experience in business management, finance, strategic coordination, and executive-level communication. I have extensive experience supporting business operations, managing schedules and projects, coordinating with stakeholders, handling confidential matters, and organizing professional events and partnerships. My background has developed strong communication, multitasking, problem-solving, and interpersonal skills, allowing me to work efficiently in fast-paced and multicultural environments.

Rizkika Aulia Sabrina

I am a proactive and highly organized marketing and branding professional with over 17 years of experience in business management, finance, strategic coordination, and executive-level communication. I have extensive experience supporting business operations, managing schedules and projects, coordinating with stakeholders, handling confidential matters, and organizing professional events and partnerships. My background has developed strong communication, multitasking, problem-solving, and interpersonal skills, allowing me to work efficiently in fast-paced and multicultural environments.

Available to hire

I am a proactive and highly organized marketing and branding professional with over 17 years of experience in business management, finance, strategic coordination, and executive-level communication. I have extensive experience supporting business operations, managing schedules and projects, coordinating with stakeholders, handling confidential matters, and organizing professional events and partnerships.

My background has developed strong communication, multitasking, problem-solving, and interpersonal skills, allowing me to work efficiently in fast-paced and multicultural environments.

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Language

English
Advanced
Malay
Fluent
Indonesian
Fluent

Work Experience

Sales Department Intern Assistant at Garuda Indonesia Air Lines (Persero) Tbk
July 1, 2007 - September 1, 2007
Assisted sales operations and coordinated with internal teams. Helped prepare sales reports and event materials. Supported customer engagement and promotional activities.
Assistant Cargo Manager at Garuda Indonesia Air Lines (Persero) Tbk
December 1, 2009 - November 1, 2010
Assisted cargo operations with documentation, scheduling, and communications. Maintained flight and cargo records to ensure smooth operations. Provided administrative support for internal and external coordination. Secretary to Cargo Manager.
Secretary to Director of Finance at Hard Rock Hotel Bali
December 1, 2009 - November 1, 2010
Provided administrative support to the Director of Finance, including documentation, scheduling, and inter-department coordination. Maintained accuracy and confidentiality in financial documentation.
Relationship Manager (Priority) at Permata Bank (Persero) Tbk
December 1, 2010 - November 1, 2012
Managed high-value client portfolios and provided financial guidance. Delivered excellent customer service to improve loyalty and satisfaction. Achieved consistent sales growth through relationship-based service.
Sales & Promotion Activities at Tokio Marine Life Insurance, Denpasar
December 1, 2012 - August 1, 2017
Tracked insurance sales and supported promotion activities. Explained policy advantages and disadvantages to promote sales.
Head of Marketing Communications & Brand Development at Lintar Financial, Denpasar
May 1, 2024 - April 1, 2025
Developed growth-focused marketing and branding strategies; conducted market research and arranged meetings with prospective clients to grow business. Led and coordinated marketing team activities.
Head of Marketing Communications & Brand Development (Part Time) at Medira Clinic, Denpasar
April 20, 2025 - Present
Lead marketing and branding strategies to enhance visibility and client engagement. Oversee digital campaigns and cross-team collaborations for brand growth. Analyze market trends to strengthen customer trust and loyalty.
Head of Marketing Communications & Brand Development (Part-Time) at Lintar Financial, Denpasar
May 1, 2024 - April 1, 2025
Leading marketing and branding strategies to enhance visibility and client engagement. Oversee digital campaigns and cross-team collaborations for brand growth. Analyze market trends to strengthen customer trust and loyalty. Create a stakeholder engagement plan to increase collaboration and coordinate successful launches of new initiatives. Develop data-driven processes to improve cross-departmental efficiency.
Head of PR & Marketing Communications at Bali Aesthetic Centre, Denpasar
April 1, 2020 - March 1, 2023
Directed PR and marketing initiatives to improve brand awareness. Managed communications strategy across digital and traditional media. Guided the marketing team to achieve campaign goals.
Relationship Manager at Permata Bank
December 20, 2010 - November 20, 2012
Managed high-value client portfolios and offered financial guidance. Delivered excellent customer service to improve loyalty and satisfaction. Achieved consistent sales growth through relationship-based service.
Assistant Cargo Manager at Garuda Indonesia Airlines (Persero)
May 1, 2004 - August 1, 2010
Assisted cargo manager with documentation, scheduling, and communications. Maintained flight and cargo records to ensure smooth operations. Provided administrative support for internal and external coordination.
Intern – Sales Operations at Garuda Indonesia Airlines (Persero)
July 1, 2007 - September 1, 2007
Assisted sales operations and coordinated with internal teams. Helped prepare sales reports and event materials. Supported customer engagement and promotional activities.
Head of Marketing Communications & Branding Development (Part Time) at Medira Clinic
April 2, 2025 - Present
Leading marketing and branding strategies; overseeing digital campaigns and cross-team collaboration for brand growth.
Head of PR & Marketing Communications at Bali Aesthetic Centre, Denpasar
May 1, 2023 - July 31, 2024
Directed PR and marketing initiatives to improve brand awareness. Managed campaigns across digital and traditional media. Guided the marketing team to achieve campaign goals and KPIs.
Sales & Promotions / Customer Relations & Financial Consultant at Tokio Marine Life Insurance, Denpasar
November 1, 2017 - January 31, 2020
Track insurance claims to ensure client and company satisfaction. Described advantages and disadvantages of different policies to promote the sale of insurance plans. Customer relations and financial consulting.
Relationship Manager at Permata Bank (Persero) Tbk
December 1, 2010 - November 30, 2012
Managed high-value client portfolios and offered financial guidance. Delivered excellent customer service to improve loyalty and satisfaction. Achieved consistent sales growth through relationship-based service.
Relationship Manager – Priority at Permata Bank (Persero) Tbk
December 1, 2012 - August 31, 2017
Continued high-value client portfolio management and premium service delivery.
Secretary to Director of Finance at Hard Rock Hotel Bali
December 1, 2010 - November 30, 2012
Supported the Director of Finance with administrative and scheduling tasks. Prepared reports, managed files, and coordinated interdepartmental meetings. Maintained accuracy and confidentiality in financial documentation.
Assistant Cargo Manager at Garuda Indonesia Airlines (Persero) Tbk
December 1, 2009 - November 30, 2010
Assisted Cargo Manager with documentation, scheduling, and communications. Maintained flight and cargo records to ensure smooth operations. Provided administrative support for internal and external coordination.
Intern at Garuda Indonesia Airlines (Persero) Tbk
July 1, 2007 - September 1, 2007
Assisted sales operations and coordinated with internal teams. Helped prepare sales reports and event materials. Supported customer engagement and promotional activities. Assistant to Sales Department Secretary.
Growth Strategy Consultant at Lintar Financial, Denpasar
May 1, 2024 - April 30, 2025
Developed a growth strategy focusing on financial gain and customer satisfaction. Arranged business meetings with prospective clients.

Education

Bachelor of English Literature at Udayana University
August 20, 2006 - November 20, 2010
GPA 3.21
Bachelor of English Literature at Udayana University
October 1, 2006 - November 1, 2010
Bachelor of English Literature at Udayana University
October 1, 2006 - November 1, 2010
Bachelor of English Literature at Udayana University
October 2, 2006 - November 20, 2010

Qualifications

Qualified Wealth Planner Certification
January 11, 2030 - May 29, 2026
Certified Public Speaking
January 11, 2030 - May 29, 2026
Self Leadership Training
January 11, 2030 - May 29, 2026
Nominated Employee of the Month, Hard Rock Hotel Bali
January 1, 2010 - May 29, 2026
Million Dollar Round Table (MDRT) – Organization Member (USA)
January 1, 2015 - May 29, 2026
Insurance Rookie Trip Contest to Kuala Lumpur (Astro Life Insurance)
January 1, 2012 - May 29, 2026
Vancouver & Seattle Reward Trip Contest (Tokyo Marine Life Insurance)
January 1, 2018 - May 29, 2026
Istanbul Reward Trip Contest (Tokyo Marine Life Insurance)
January 1, 2018 - May 29, 2026
Qualified Wealth Planner Certification
January 11, 2030 - May 29, 2026
Associate Wealth Planner Certification
January 11, 2030 - May 29, 2026
Certified Public Speaking
January 11, 2030 - May 29, 2026
Negotiation Skills Training
January 11, 2030 - May 29, 2026

Industry Experience

Media & Entertainment, Financial Services, Professional Services, Travel & Hospitality, Education