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I’m a community and communications professional with seven years of experience building, growing, and engaging digital communities for Web3 and brands. I’m comfortable owning channel strategy—from defining audience, voice, and content pillars to day-to-day execution—across Discord, X, Instagram, TikTok, and Telegram. My recent work has focused on turning strategy into tangible growth via campaigns, website redesigns, press kit development, and clear internal and external messaging. I collaborate closely with founders and small studio teams and thrive in both remote setups and multi-client environments.…I’m a community and communications professional with seven years of experience building, growing, and engaging digital communities for Web3 and brands. I’m comfortable owning channel strategy—from defining audience, voice, and content pillars to day-to-day execution—across Discord, X, Instagram, TikTok, and Telegram. My recent work has focused on turning strategy into tangible growth via campaigns, website redesigns, press kit development, and clear internal and external messaging. I collaborate closely with founders and small studio teams and thrive in both remote setups and multi-client environments.

Robert Murtagh

Community Manager, Content Creator, Brand Strategist, +2

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I’m a community and communications professional with seven years of experience building, growing, and engaging digital communities for Web3 and brands. I’m comfortable owning channel strategy—from defining audience, voice, and content pillars to day-to-day execution—across Discord, X, Instagram, TikTok, and Telegram. My recent work has focused on turning strategy into tangible growth via campaigns, website redesigns, press kit development, and clear internal and external messaging. I collaborate closely with founders and small studio teams and thrive in both remote setups and multi-client environments.…I’m a community and communications professional with seven years of experience building, growing, and engaging digital communities for Web3 and brands. I’m comfortable owning channel strategy—from defining audience, voice, and content pillars to day-to-day execution—across Discord, X, Instagram, TikTok, and Telegram. My recent work has focused on turning strategy into tangible growth via campaigns, website redesigns, press kit development, and clear internal and external messaging. I collaborate closely with founders and small studio teams and thrive in both remote setups and multi-client environments.

Available to hire

I’m a community and communications professional with seven years of experience building, growing, and engaging digital communities for Web3 and brands. I’m comfortable owning channel strategy—from defining audience, voice, and content pillars to day-to-day execution—across Discord, X, Instagram, TikTok, and Telegram.

My recent work has focused on turning strategy into tangible growth via campaigns, website redesigns, press kit development, and clear internal and external messaging. I collaborate closely with founders and small studio teams and thrive in both remote setups and multi-client environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Community & Communications Manager at MGXS Studio

June 1, 2024 - Present

Own community and communications for the studio across Discord (9,000+ members), X, Instagram, and TikTok; work directly with the founder and a five-person team; develop channel-specific social strategies defining audience, voice, content pillars, and success metrics for X, Instagram, and TikTok; position the studio toward curators, galleries, collectors, and the digital art community rather than a pure Web3 audience; built a sustainable content program across three platforms using behind-the-scenes on X, Reels on Instagram, and a recurring video series (MGXS Collection Explainers) on TikTok; led a website redesign on Squarespace; produced press kits for journalists, galleries, and curators; handled day-to-day Discord moderation and community updates. Also maintained an engaged community during a market downturn and rebuild.

Web3 Community Manager at X8C (Web3 Marketing Agency)

October 1, 2024 - February 1, 2025

Managed community strategy and execution across three to four DeFi client projects, including setting up a Discord server from scratch for a new launch; designed and executed campaigns on Galxy, Zealy, and Gemswall, delivering cross-platform growth for clients. Key results include: Kasu Gemswall campaign: +9.3k Twitter followers (to 29.7k), +7.4k Discord members (to 23.1k), +18.2k Telegram members (to 22.4k); Yela Galaxy campaign: 5,189 participants, 7,081 new Galaxy Space users, +5.7k Discord members; Yela Gemswall campaign: +7.4k Telegram, +2.4k Twitter, +2k Discord. Produced social content and contributed to client documentation including GitHub content; provided day-to-day Discord moderation, answered community questions, communicated project updates, and resolved support tickets across multiple project servers in parallel.

Community Manager at Serotonin

January 1, 2022 - October 1, 2023

Led community engagement strategies and day-to-day execution for client communities across Discord, X, and Telegram. Co-led strategy and led community execution for Clipper Adventures, a story-driven activation program for the DEX platform Clipper (Shipyard Software). Results included 4,190 sign-ups (2.5x Discord growth in three days), 2,631 participants completing the journey and white-listing for the Polygon CLP, 2,596 NFTs minted, and 97% of surveyed participants ‘very likely’ to recommend Clipper to a friend. Produced social content and contributed to client documentation including GitHub content; provided day-to-day Discord moderation, answered questions, communicated project updates, and resolved support tickets across multiple project servers.

Community Moderator at Amazix

January 1, 2018 - February 1, 2020

Moderated client community forums across Discord, Telegram, and Reddit; engaged proactively, answered project questions, and facilitated discussions; fostered a welcoming environment and produced content to stimulate conversation and engagement.