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I'm a creative and organized individual with over four years of customer service experience in retail and hospitality. I'm passionate about photography, writing, and illustration and am currently studying at Birmingham City University. I thrive in friendly teams where I can build confidence and contribute positively.…

Ji Weir

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I'm a creative and organized individual with over four years of customer service experience in retail and hospitality. I'm passionate about photography, writing, and illustration and am currently studying at Birmingham City University. I thrive in friendly teams where I can build confidence and contribute positively.…

Available to hire

I’m a creative and organized individual with over four years of customer service experience in retail and hospitality. I’m passionate about photography, writing, and illustration and am currently studying at Birmingham City University.

I thrive in friendly teams where I can build confidence and contribute positively.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Crew Member at McDonald's

March 1, 2022 - Present

Delivered and exceeded customer service during peak hours; managed multiple stations (drinks station, air and oil fryers); trained junior staff on till operations and standard operating procedures; undertook Health and Safety Certification.

Retail Assistant at The Range

August 1, 2020 - March 1, 2022

Supported customer queries and went above and beyond to satisfy requests; managed pricing and setup on shelves and items; operated tills and handled payments per store GDPR policy.

Barista at Costa Coffee

September 1, 2019 - June 1, 2021

Focused on learning and perfecting coffee and tea making; delivered excellent customer service; followed store SOPs to maintain cleanliness and records.