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I am a dynamic and results-driven leader with a track record of building high-performance teams, driving operational excellence, and delivering exceptional client experiences. I excel at strategic decision-making, policy development, and continuous improvement, and I’m committed to aligning team capabilities with the organization’s mission. In my work across live events, AV production, and multi-site operations, I focus on engagement, efficiency, and measurable outcomes that support growth.…I am a dynamic and results-driven leader with a track record of building high-performance teams, driving operational excellence, and delivering exceptional client experiences. I excel at strategic decision-making, policy development, and continuous improvement, and I’m committed to aligning team capabilities with the organization’s mission. In my work across live events, AV production, and multi-site operations, I focus on engagement, efficiency, and measurable outcomes that support growth.

Rene Rodriguez

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I am a dynamic and results-driven leader with a track record of building high-performance teams, driving operational excellence, and delivering exceptional client experiences. I excel at strategic decision-making, policy development, and continuous improvement, and I’m committed to aligning team capabilities with the organization’s mission. In my work across live events, AV production, and multi-site operations, I focus on engagement, efficiency, and measurable outcomes that support growth.…I am a dynamic and results-driven leader with a track record of building high-performance teams, driving operational excellence, and delivering exceptional client experiences. I excel at strategic decision-making, policy development, and continuous improvement, and I’m committed to aligning team capabilities with the organization’s mission. In my work across live events, AV production, and multi-site operations, I focus on engagement, efficiency, and measurable outcomes that support growth.

Available to hire

I am a dynamic and results-driven leader with a track record of building high-performance teams, driving operational excellence, and delivering exceptional client experiences. I excel at strategic decision-making, policy development, and continuous improvement, and I’m committed to aligning team capabilities with the organization’s mission. In my work across live events, AV production, and multi-site operations, I focus on engagement, efficiency, and measurable outcomes that support growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Regional Labor Manager at AV Technical Support

August 1, 2024 - Present

Provide multi-city operational oversight supporting live events, enterprise clients, and technical production teams; manage workforce planning, scheduling, and performance across six metropolitan areas. Serve as primary incident escalation point during live productions, rapidly assess issues, coordinate response teams, and restore operations under strict timelines. Collaborate with clients, vendors, and internal stakeholders to validate technical requirements, access controls, and procedural compliance. Maintain detailed operational documentation, post-event reviews, and performance metrics to support continuous improvement.

Drill Sergeant/Manager at U.S. Army Reserves

November 1, 2009 - Present

Guided teams in the formulation and implementation of operational strategies to achieve key organizational objectives. Upheld stringent standards of conduct and appearance, ensuring exceptional professionalism in high-pressure environments. Drove strategic initiatives to meet operational goals, ensuring precision and effectiveness in tactical execution. Fostered the development of mental resilience and skill proficiency through comprehensive military training, mentoring individuals on career progression.

Labor Manager / Director of Operations at Quest Show Services & VAUX Media Group

May 1, 2022 - March 1, 2024

Led the development and execution of a strategic cross-functional staff engagement initiative, resulting in a 25% increase in employee satisfaction and a 30% reduction in turnover. Harnessed data analytics to uncover growth opportunities and drive the implementation of continuous improvement strategies. Oversaw the production of audio-visual elements for over 15 high-profile events, optimizing resource allocation to maintain budgetary discipline. Enhanced client onboarding efficiency by deploying a CRM system, cutting quote processing time by 50% and elevating customer satisfaction by 20%. Negotiated cost-saving contracts and partnered with executive leadership to ensure alignment with the organization’s strategic vision and mission.

Project Manager/AV Director/Director of Operations at Encore Global (formerly PSAV)

March 2, 2015 - April 29, 2022

Directed distribution, customer service, and recruitment functions, driving significant improvements in operational efficiency. Negotiated service agreements to optimize cost structures and enhance profitability. Delivered expert technical support, cutting resolution time from 24 to 8 hours, resulting in substantial cost savings. Identified and addressed customer needs, facilitating successful project completions. Implemented best practices to reduce errors by 60% and accelerate script deployment speed by 50%.