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I am an experienced, results-driven Manager with a passion for training and motivating teams. I have strong skills in customer service and team leadership and pride myself on being able to leverage my technical expertise to solve challenges. Since relocating from the UK in December 2020, I have been building my career in India, taking on roles related to gaming, customer support, moderation, and digital marketing. I enjoy working from home and collaborating with international clients, and I have a strong background in areas like customer support for gaming, social media evaluation, and team management. I love learning new skills and keeping up to date with the latest technologies and trends to deliver the best results in my work.…I am an experienced, results-driven Manager with a passion for training and motivating teams. I have strong skills in customer service and team leadership and pride myself on being able to leverage my technical expertise to solve challenges. Since relocating from the UK in December 2020, I have been building my career in India, taking on roles related to gaming, customer support, moderation, and digital marketing. I enjoy working from home and collaborating with international clients, and I have a strong background in areas like customer support for gaming, social media evaluation, and team management. I love learning new skills and keeping up to date with the latest technologies and trends to deliver the best results in my work.

ROHAN VORA

Game Designer, Community Manager, Social Media Manager, +2

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I am an experienced, results-driven Manager with a passion for training and motivating teams. I have strong skills in customer service and team leadership and pride myself on being able to leverage my technical expertise to solve challenges. Since relocating from the UK in December 2020, I have been building my career in India, taking on roles related to gaming, customer support, moderation, and digital marketing. I enjoy working from home and collaborating with international clients, and I have a strong background in areas like customer support for gaming, social media evaluation, and team management. I love learning new skills and keeping up to date with the latest technologies and trends to deliver the best results in my work.…I am an experienced, results-driven Manager with a passion for training and motivating teams. I have strong skills in customer service and team leadership and pride myself on being able to leverage my technical expertise to solve challenges. Since relocating from the UK in December 2020, I have been building my career in India, taking on roles related to gaming, customer support, moderation, and digital marketing. I enjoy working from home and collaborating with international clients, and I have a strong background in areas like customer support for gaming, social media evaluation, and team management. I love learning new skills and keeping up to date with the latest technologies and trends to deliver the best results in my work.

Available to hire

I am an experienced, results-driven Manager with a passion for training and motivating teams. I have strong skills in customer service and team leadership and pride myself on being able to leverage my technical expertise to solve challenges. Since relocating from the UK in December 2020, I have been building my career in India, taking on roles related to gaming, customer support, moderation, and digital marketing.

I enjoy working from home and collaborating with international clients, and I have a strong background in areas like customer support for gaming, social media evaluation, and team management. I love learning new skills and keeping up to date with the latest technologies and trends to deliver the best results in my work.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Hindi

Intermediate

Work Experience

Customer Support at Arise Gaming

December 31, 2024 - July 16, 2025

Providing third-party gaming customer support (non-voice) for an international client. Duties include handling bug reports, managing accounts, troubleshooting technical and connection issues on consoles and PCs, resolving subscription and store purchase problems, providing gameplay information, managing player reports and sanctions, and responding to store reviews on app platforms.

In-Game Moderator at Arise Gaming

August 31, 2023 - July 16, 2025

Monitored player activity in an upcoming E-Sports VR game, enforcing community guidelines by prohibiting inappropriate behavior and language. Issued time-outs or bans when necessary and encouraged a healthy and safe environment for all players. Also handled troubleshooting as necessary.

Discord Moderator at Arise Gaming

June 30, 2023 - July 16, 2025

Moderated a US-based game developer’s Discord channel by monitoring user activity to ensure adherence to rules, providing user support via chat, managing invites and bans for violating users, maintaining a safe server environment, and compiling activity reports during shifts.

Online Rater at Appen (Project Ogden)

February 1, 2025 - Present

Rated advertisements on social media platforms, focusing on improving ad relevancy and identifying potentially offensive or inappropriate content to better understand user preferences.

Analyst at Nielsen Sports

June 30, 2021 - July 16, 2025

Worked remotely in media evaluation and reporting, identifying brand exposures from sports and non-sports media content, following instructions strictly to meet daily reporting targets.

Sales Support Manager at Debenhams Taunton UK

November 30, 2020 - July 16, 2025

Reported to the Store Manager with responsibilities across warehouse stock movement, finance, operations, health and safety, loss prevention, and maintenance. Ensured coordination with sales floor, maximized selling and service, compiled trading reports, monitored sales targets, communicated new policies, and covered duty managers and other regional stores as required.

Branch Manager at Tripp Luggage, Taunton UK

September 30, 2019 - July 16, 2025

Managed the Tripp outlet, reporting to Area Manager. Assisted customers, handled queries, compiled trading reports, trained staff with performance appraisals, managed rotas, monitored stock, maintained visual merchandising, and ensured compliance with company policies.

Social Media Evaluator/Web Search Evaluator at Appen

March 31, 2022 - July 16, 2025

Provided feedback on news feeds, advertisements, and search results to improve accuracy and relevance on social media platforms and search engines.

Game Tester at Keyword Studios

November 30, 2019 - July 16, 2025

Performed ad hoc testing of AAA and Indie games across multiple platforms to ensure functionality prior to release. Tested multiplayer features, communicated bugs/issues with team, and followed supervisor instructions.