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I am a business-minded Operations Associate with over four years of experience coordinating shipments, onboarding suppliers, and handling high-volume logistics tasks across teams. I excel at verifying data against orders for accuracy, maintaining ride records and transaction reports, and resolving customer disputes to ensure satisfaction. I stay calm under pressure and bring a structured, detail-oriented approach to administrative support across departments. I am a quick learner who thrives in collaborative environments, consistently driving process improvements and ensuring timely follow-ups and quality service. I am excited to contribute to efficient operations, strong supplier relationships, and reliable service delivery.…I am a business-minded Operations Associate with over four years of experience coordinating shipments, onboarding suppliers, and handling high-volume logistics tasks across teams. I excel at verifying data against orders for accuracy, maintaining ride records and transaction reports, and resolving customer disputes to ensure satisfaction. I stay calm under pressure and bring a structured, detail-oriented approach to administrative support across departments. I am a quick learner who thrives in collaborative environments, consistently driving process improvements and ensuring timely follow-ups and quality service. I am excited to contribute to efficient operations, strong supplier relationships, and reliable service delivery.

Rohit Singh

Project Manager, Data Analyst, Data Scientist, +2

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I am a business-minded Operations Associate with over four years of experience coordinating shipments, onboarding suppliers, and handling high-volume logistics tasks across teams. I excel at verifying data against orders for accuracy, maintaining ride records and transaction reports, and resolving customer disputes to ensure satisfaction. I stay calm under pressure and bring a structured, detail-oriented approach to administrative support across departments. I am a quick learner who thrives in collaborative environments, consistently driving process improvements and ensuring timely follow-ups and quality service. I am excited to contribute to efficient operations, strong supplier relationships, and reliable service delivery.…I am a business-minded Operations Associate with over four years of experience coordinating shipments, onboarding suppliers, and handling high-volume logistics tasks across teams. I excel at verifying data against orders for accuracy, maintaining ride records and transaction reports, and resolving customer disputes to ensure satisfaction. I stay calm under pressure and bring a structured, detail-oriented approach to administrative support across departments. I am a quick learner who thrives in collaborative environments, consistently driving process improvements and ensuring timely follow-ups and quality service. I am excited to contribute to efficient operations, strong supplier relationships, and reliable service delivery.

Available to hire

I am a business-minded Operations Associate with over four years of experience coordinating shipments, onboarding suppliers, and handling high-volume logistics tasks across teams. I excel at verifying data against orders for accuracy, maintaining ride records and transaction reports, and resolving customer disputes to ensure satisfaction. I stay calm under pressure and bring a structured, detail-oriented approach to administrative support across departments.

I am a quick learner who thrives in collaborative environments, consistently driving process improvements and ensuring timely follow-ups and quality service. I am excited to contribute to efficient operations, strong supplier relationships, and reliable service delivery.

Skills

Microsoft Office

Python

Microsoft Excel

Experience Level

Microsoft Office

Expert

Python

Expert

Microsoft Excel

Intermediate

Language

English

Fluent

Hindi

Advanced

Work Experience

Operation Associate & Logistics at Rydeu.com

August 1, 2023 - February 1, 2026

Handle customer disputes and service escalations, ensuring timely resolution and satisfaction. Onboard new suppliers and maintain strong relationships for smooth ride coordination. Coordinate with drivers to align transfers and manage on-time performance. Maintain ride records, customer data, and transaction reports with accuracy. Create supplier commission reports and performance summaries. Manage Freshdesk tickets to resolve customer queries efficiently. Conduct follow-ups and feedback collection post-ride completion to ensure service quality.

Operation Associate at Buddy4Study

January 1, 2022 - August 1, 2023

Maintained and prioritized to-do lists and followed up to complete tasks on time. Established clear and competitive goals, growth roadmaps, and strategic business plans. Performed regular safety audits to establish compliance with safety regulations. Collaborated with other departments to establish the smooth implementation of operational processes and procedures. Followed detailed directions from management to complete daily paperwork and computer data entry. Document Verification. Conducting interviews with students. Bank Verification.

Customer Success Executive at Mossbrae Solution Pvt. Ltd.

March 1, 2021 - January 1, 2022

Established clear and competitive goals, growth roadmaps, and strategic business plans. Implemented company policies, technical procedures, and standards for preserving data, reports, and access integrity and security. Monitored expenditures to mitigate the risk of overages. Providing training to the client. Conducted regular meetings with the team to discuss issues, concerns, and updates. Introduced new methods, practices, and systems to reduce turnaround time.