I’m a results-driven instructional designer with extensive experience creating engaging eLearning solutions for aviation, education and corporate clients. I specialize in transforming SME content into clear, accessible training using interactive modules, simulations and practical assessments. I thrive on collaboration across teams, scripting voiceovers, coordinating multimedia content, and ensuring training aligns with project objectives and measurable outcomes. I’m proficient with Adobe Captivate, Articulate Storyline and LMS environments, and I enjoy turning complex concepts into intuitive learning experiences that drive performance. I’m comfortable working in fast-paced environments and am always looking for ways to optimize learning programs through data-driven insights.

I’m a results-driven instructional designer with extensive experience creating engaging eLearning solutions for aviation, education and corporate clients. I specialize in transforming SME content into clear, accessible training using interactive modules, simulations and practical assessments. I thrive on collaboration across teams, scripting voiceovers, coordinating multimedia content, and ensuring training aligns with project objectives and measurable outcomes. I’m proficient with Adobe Captivate, Articulate Storyline and LMS environments, and I enjoy turning complex concepts into intuitive learning experiences that drive performance. I’m comfortable working in fast-paced environments and am always looking for ways to optimize learning programs through data-driven insights.

Available to hire

I’m a results-driven instructional designer with extensive experience creating engaging eLearning solutions for aviation, education and corporate clients. I specialize in transforming SME content into clear, accessible training using interactive modules, simulations and practical assessments. I thrive on collaboration across teams, scripting voiceovers, coordinating multimedia content, and ensuring training aligns with project objectives and measurable outcomes.

I’m proficient with Adobe Captivate, Articulate Storyline and LMS environments, and I enjoy turning complex concepts into intuitive learning experiences that drive performance. I’m comfortable working in fast-paced environments and am always looking for ways to optimize learning programs through data-driven insights.

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Work Experience

Instructional Designer at Jetstar Australia
April 1, 2025 - April 1, 2025
Created a full suite of training products including interactive eLearning and software simulations. Responsibilities included scripting voiceover to support eLearn materials, coordinating site visits to document multimedia content, aligning content creation with project objectives, video production and editing, and developing training manuals, guides and assessment materials. Collaborated with SMEs to ensure accurate training information.
Instructional Designer at IIT
June 1, 2022 - June 1, 2022
Developed training products, including interactive eLearning. Created training manuals and guides, assessment materials, and partnered with SMEs to ensure relevant, up-to-date training content.
Instructional Designer at AudioNet
January 1, 2022 - January 1, 2022
Created a full suite of training products including interactive eLearning and software simulations. Scripting of voiceover to support eLearn materials; development of training manuals and guides; creation of assessment materials; collaboration with SMEs to ensure appropriate training information.
Customer Support Manager at Target
January 1, 2020 - January 1, 2020
Developed KPI assessment tasks, materials and programs. Designed tools and templates to streamline development workflow with a focus on education design. Discovered training needs and provided coaching. Carried out quality control of customer interactions and reviewed feedback.
Instructional Designer at Kangan Institute
January 1, 2019 - January 1, 2019
Designed and developed adult learning resources for both accredited and non-accredited course materials, using computer software to format and combine text, numerical data, photographs, charts, and other visual elements to produce publication-ready training materials.
Sales Consultant at Energy Australia
January 1, 2017 - January 1, 2017
Analyzed customer requirements, resolved queries, and recommended products and services to match needs. Maintained premium client satisfaction and provided product guidance.
Deputy Manager at Aldi
January 1, 2016 - January 1, 2016
Developed KPI assessment tasks and materials; designed tools and templates to streamline development workflow with emphasis on education design; discovered training needs and provided coaching; conducted quality control of customer interactions and feedback.
Instructional Designer at Red Star Training
January 1, 2016 - January 1, 2016
Designed and developed adult learning resources for both accredited and non-accredited course materials, using software to format and combine text, numerical data, photographs, charts, and other visual elements to produce publication-ready training materials.
Instructional Designer/Desktop Publisher at SafeWork Resources
January 1, 2013 - January 1, 2013
Designed and developed adult learning resources for both accredited and non-accredited course materials, using software to format and combine text, numerical data, photographs, charts, and other visual elements to produce publication-ready training materials.
Store Manager at Allphones
January 1, 2012 - January 1, 2012
Managed store operations, focusing on customer satisfaction and performance. Implemented processes to improve service delivery and team performance.
Store Manager at Dick Smith Electronics
January 1, 2010 - January 1, 2010
Led store operations, optimized customer service and sales performance, and guided team development.
Customer Service Consultant at AAPT
January 1, 2008 - January 1, 2008
Answered calls, resolved queries, and recommended products and services. Assessed customer requirements and provided suitable solutions.

Education

Certificate IV in Laboratory Techniques at The Gordon
January 1, 2018 - November 20, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Media & Entertainment, Software & Internet, Other