Hi, I'm Roxan V. Delfino Manggahan, a detail-oriented and customer-focused professional with hands-on experience in sales, retail, and manufacturing across the Philippines and Taiwan. I thrive in fast-paced environments, help customers find the right solutions, and keep careful records to ensure smooth operations. I’m comfortable coordinating with kitchen staff, receiving advance orders, and upselling where appropriate to enhance the customer experience. In addition to my customer service skills, I have solid experience working on production floors, assembling and inspecting products, and collaborating with teams to meet targets. I’m adaptable, eager to learn, and consistently committed to delivering professional, timely service while maintaining a clean and organized work area.

Roxan V. Delfino Manggahan

Hi, I'm Roxan V. Delfino Manggahan, a detail-oriented and customer-focused professional with hands-on experience in sales, retail, and manufacturing across the Philippines and Taiwan. I thrive in fast-paced environments, help customers find the right solutions, and keep careful records to ensure smooth operations. I’m comfortable coordinating with kitchen staff, receiving advance orders, and upselling where appropriate to enhance the customer experience. In addition to my customer service skills, I have solid experience working on production floors, assembling and inspecting products, and collaborating with teams to meet targets. I’m adaptable, eager to learn, and consistently committed to delivering professional, timely service while maintaining a clean and organized work area.

Available to hire

Hi, I’m Roxan V. Delfino Manggahan, a detail-oriented and customer-focused professional with hands-on experience in sales, retail, and manufacturing across the Philippines and Taiwan. I thrive in fast-paced environments, help customers find the right solutions, and keep careful records to ensure smooth operations. I’m comfortable coordinating with kitchen staff, receiving advance orders, and upselling where appropriate to enhance the customer experience.

In addition to my customer service skills, I have solid experience working on production floors, assembling and inspecting products, and collaborating with teams to meet targets. I’m adaptable, eager to learn, and consistently committed to delivering professional, timely service while maintaining a clean and organized work area.

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Experience Level

Language

English
Advanced

Work Experience

Sales Associate at Conti’s Sales Center
November 1, 2024 - December 31, 2024
Assisted online customers with product inquiries and purchases; communicated with customers via phone and messaging channels; managed advance orders and recorded all details; confirmed item availability by coordinating with kitchen or store staff; handled order schedules, pickups, and special requests; provided product recommendations and upsold when appropriate; processed payments and issued receipts accurately.
Sales Associate at Conti’s Sales Center
November 1, 2025 - December 31, 2025
Assisted online customers with product inquiries and purchases; communicated with customers via phone and messaging channels; managed advance orders and recorded all details; confirmed item availability by coordinating with kitchen or store staff; handled order schedules, pickups, and special requests; provided product recommendations and upsold when appropriate; processed payments and issued receipts accurately.
Factory Worker at Powerchip Semiconductor Manufacturing Corp.
March 1, 2021 - February 29, 2024
Operated machinery and equipment on the production line; assembled products per production guidelines; inspected finished products for defects; maintained a clean and organized work area; collaborated with team members and supervisors to meet production targets; participated in training and development programs; operated automated assembling equipment, including robotics and fixed automation equipment.
Production Operator at Team Pacific Corp.
November 1, 2017 - January 31, 2021
Operated semiconductor production equipment according to standard operating procedures; monitored the production process to ensure quality and efficiency; inspected and tested semiconductor products for defects; collaborated with engineers and technicians to optimize production processes and resolve issues.
Sales Clerk at Joo-rhee's Gift Shop
June 1, 2017 - September 30, 2017
Greeted customers and provided assistance in selecting and purchasing printed shirts; explained printing options, designs, and customization possibilities to customers; processed cash, credit, and debit card transactions accurately and efficiently; ensured the store was clean, organized, and assisted with restocking shelves and displays.

Education

Associate of Science, Business Information Management at Asian Institute of Computer Studies
January 11, 2030 - April 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Manufacturing, Professional Services

Experience Level

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