I'm a designer and storyteller with experience across fashion, theatre, client services, and boutique operations. I create cohesive experiences from concept to presentation, balancing aesthetics with practicality in retail and events. I enjoy developing sales strategies, defining objectives, organizing stock and events, and ensuring operational integrity and customer care. I'm passionate about blending design, scenery, costumes, and set elements to craft memorable consumer experiences.

Roxane Bourassa

I'm a designer and storyteller with experience across fashion, theatre, client services, and boutique operations. I create cohesive experiences from concept to presentation, balancing aesthetics with practicality in retail and events. I enjoy developing sales strategies, defining objectives, organizing stock and events, and ensuring operational integrity and customer care. I'm passionate about blending design, scenery, costumes, and set elements to craft memorable consumer experiences.

Available to hire

I’m a designer and storyteller with experience across fashion, theatre, client services, and boutique operations. I create cohesive experiences from concept to presentation, balancing aesthetics with practicality in retail and events.

I enjoy developing sales strategies, defining objectives, organizing stock and events, and ensuring operational integrity and customer care. I’m passionate about blending design, scenery, costumes, and set elements to craft memorable consumer experiences.

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Work Experience

Customer Relations Manager at Boutique Brock-Art
January 1, 2025 - Present
Managed customer relations to ensure a positive experience, ensured high-quality products, and responded to client needs. Developed sales strategies, set objectives and achieved targets. Maintained store operations and ensured safety and cleanliness.
Inventory / Quality Assurance / Audio-Visual Systems at Theatrixx Technologies
January 1, 2022 - December 31, 2022
Inventory management, parts counting, packaging and sorting, quality verification for audio-visual systems.
Plant Care Specialist / Customer Service at Centre Jardin Atwater
January 1, 2020 - January 1, 2022
Provided customer service, plant care, inventory, pricing and sales.
Sales and Customer Service / Styling at Boutique Chat Noir
January 1, 2018 - January 1, 2019
Managed sales, customer service, costume and styling, merchandise organization; supported store events and promotions.

Education

at Concordia University
January 1, 2021 - January 1, 2024
at Polyforma
January 1, 2020 - January 1, 2021
at Collège LaSalle
January 1, 2016 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Professional Services, Education, Consumer Goods