Hi, I’m Rozel O. Ramos, a results-driven and tech-savvy Web & Mobile Developer, Virtual Assistant, and Customer Support Specialist with hands-on experience in freelance web development, administrative support, and client communication. I specialize in building responsive and user-friendly websites that focus on engagement, functionality, and conversions while ensuring smooth workflows and excellent user experiences. I’ve worked directly with clients on website projects, revisions, and project timelines, providing post-launch maintenance and technical support. Alongside development, I also have experience in customer support, live chat assistance, CRM management, data entry, and automation workflows in fast-paced remote environments. Skilled in HTML, CSS, JavaScript, WordPress, Google Workspace, Microsoft 365, and modern web tools, I bring strong multitasking, problem-solving, and communication abilities to every project. I’m passionate about helping businesses streamline operations, improve customer engagement, and achieve their goals through technology and efficient support solutions.

Rozel O. Ramos

Hi, I’m Rozel O. Ramos, a results-driven and tech-savvy Web & Mobile Developer, Virtual Assistant, and Customer Support Specialist with hands-on experience in freelance web development, administrative support, and client communication. I specialize in building responsive and user-friendly websites that focus on engagement, functionality, and conversions while ensuring smooth workflows and excellent user experiences. I’ve worked directly with clients on website projects, revisions, and project timelines, providing post-launch maintenance and technical support. Alongside development, I also have experience in customer support, live chat assistance, CRM management, data entry, and automation workflows in fast-paced remote environments. Skilled in HTML, CSS, JavaScript, WordPress, Google Workspace, Microsoft 365, and modern web tools, I bring strong multitasking, problem-solving, and communication abilities to every project. I’m passionate about helping businesses streamline operations, improve customer engagement, and achieve their goals through technology and efficient support solutions.

Available to hire

Hi, I’m Rozel O. Ramos, a results-driven and tech-savvy Web & Mobile Developer, Virtual Assistant, and Customer Support Specialist with hands-on experience in freelance web development, administrative support, and client communication. I specialize in building responsive and user-friendly websites that focus on engagement, functionality, and conversions while ensuring smooth workflows and excellent user experiences.

I’ve worked directly with clients on website projects, revisions, and project timelines, providing post-launch maintenance and technical support. Alongside development, I also have experience in customer support, live chat assistance, CRM management, data entry, and automation workflows in fast-paced remote environments.

Skilled in HTML, CSS, JavaScript, WordPress, Google Workspace, Microsoft 365, and modern web tools, I bring strong multitasking, problem-solving, and communication abilities to every project. I’m passionate about helping businesses streamline operations, improve customer engagement, and achieve their goals through technology and efficient support solutions.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

Freelance Web & Mobile Developer (Freelance Remote) at Self-Employed / Freelance
April 1, 2025 - March 31, 2026
Designed and developed responsive websites for clients, collaborated on revisions, implemented conversions-focused interfaces, and provided post-launch maintenance and technical support. Used HTML, CSS, JavaScript and modern web tech; worked with clients to align requirements and timelines.
ID Processing Staff / Admission Assistant Officer at PUP Lopez, Branch
March 1, 2022 - September 30, 2023
Processed student ID requests, maintained accurate records using online systems, assisted students with inquiries, and contributed to workflow efficiency in enrollment operations. Managed confidential student information.
Freelance Web & Mobile Developer at Freelance Remote
April 2, 2025 - March 2, 2026
Delivered responsive web and mobile development projects, including websites, dashboards, and lightweight apps; collaborated with clients to implement features, ensure accessibility, and maintain code quality. Managed multiple projects with strong communication to meet client requirements.
Online Chat Support / Sales Chat Support at Freelance Remote
July 2, 2025 - April 2, 2026
Provided live chat support, addressed customer inquiries, resolved issues, and facilitated sales conversations. Coordinated with teams to ensure timely responses and high customer satisfaction.

Education

Bachelor of Science in Information Technology at Polytechnic University of the Philippines
January 1, 2023 - December 31, 2025
Diploma in Information Technology at Polytechnic University of the Philippines
January 1, 2019 - December 31, 2022
Diploma in Information Technology at Polytechnic University of the Philippines
January 1, 2019 - January 1, 2022
Bachelor of Science in Information Technology at Polytechnic University of the Philippines
January 1, 2023 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Retail

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more