I’m a detail-oriented IT and technology professional with extensive hands-on experience troubleshooting hardware and software, building and configuring computers, and supporting end users in fast-paced environments. I’m CompTIA A+ certified and actively working toward Network+ and Security+, with a strong track record diagnosing issues, keeping systems stable, and handling technical support needs efficiently. Over the years, I’ve also supported teams through training and leadership, coordinating between different levels of staff to keep daily work moving and meet goals. I’m comfortable with common help-desk style workflows like logging issues in tools such as Jira/Asana and maintaining accurate records, and I enjoy turning technical problems into clear, actionable solutions for coworkers and customers.…I’m a detail-oriented IT and technology professional with extensive hands-on experience troubleshooting hardware and software, building and configuring computers, and supporting end users in fast-paced environments. I’m CompTIA A+ certified and actively working toward Network+ and Security+, with a strong track record diagnosing issues, keeping systems stable, and handling technical support needs efficiently. Over the years, I’ve also supported teams through training and leadership, coordinating between different levels of staff to keep daily work moving and meet goals. I’m comfortable with common help-desk style workflows like logging issues in tools such as Jira/Asana and maintaining accurate records, and I enjoy turning technical problems into clear, actionable solutions for coworkers and customers.WWWW…