Hi, I’m Ruby Phan, a Digital Marketer with a track record of designing, launching, and optimizing campaigns across Google, Facebook, Instagram, and programmatic channels. I help brands grow revenue, boost direct sales, and strengthen their online presence through data-driven decisions. I’m comfortable leading cross-functional teams, collaborating with agencies and developers, and turning insights into actionable plans. I enjoy creating seamless digital experiences—from revamping websites to building real-time dashboards—and I’m always curious about new tools and trends. I thrive in fast-paced environments, value stakeholder communication, and love sharing knowledge to help teams achieve measurable results.

Hi, I’m Ruby Phan, a Digital Marketer with a track record of designing, launching, and optimizing campaigns across Google, Facebook, Instagram, and programmatic channels. I help brands grow revenue, boost direct sales, and strengthen their online presence through data-driven decisions. I’m comfortable leading cross-functional teams, collaborating with agencies and developers, and turning insights into actionable plans. I enjoy creating seamless digital experiences—from revamping websites to building real-time dashboards—and I’m always curious about new tools and trends. I thrive in fast-paced environments, value stakeholder communication, and love sharing knowledge to help teams achieve measurable results.

Available to hire

Hi, I’m Ruby Phan, a Digital Marketer with a track record of designing, launching, and optimizing campaigns across Google, Facebook, Instagram, and programmatic channels. I help brands grow revenue, boost direct sales, and strengthen their online presence through data-driven decisions. I’m comfortable leading cross-functional teams, collaborating with agencies and developers, and turning insights into actionable plans.

I enjoy creating seamless digital experiences—from revamping websites to building real-time dashboards—and I’m always curious about new tools and trends. I thrive in fast-paced environments, value stakeholder communication, and love sharing knowledge to help teams achieve measurable results.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Digital Marketing Assistant Manager at Aqua Expeditions
May 1, 2022 - Present
Led 30+ digital marketing campaigns across Google, Facebook, Instagram, Bing, CTV and programmatic channels, delivering a 30% increase in direct sales. Devised SEO strategies that boosted website traffic by 234% year-over-year. Established data pipelines and SQL-based analyses across 10 datasets in GA, BigQuery and Zoho Analytics to drive KPI-driven optimization. Designed 5+ real-time databases consolidating sales funnel, demographics, conversion channels and promotions, cutting report analysis time by 80-90%. Collaborated with marketing teams, agencies, and developers to revamp the legacy website, online reservation, and check-in systems, lifting online sales by 16% and reducing abandonment by 35%. Maintained website operations, performance, and user experience, including conversion tracking pixels and A/B testing experiments.
APAC Demand Generation Specialist at SAP
November 1, 2021 - April 1, 2022
Developed the Propensity Model tool to support Account Executives, consolidating 9 datasets to provide a regional view and simplify territory segmentation for 30 colleagues. Built a centralized information portal for marketing and demand generation campaigns. Partnered with 3 department heads to create content for brand awareness and real-time dashboards of email marketing performance. Developed dashboards for 10 APAC/Japan departments, offering clear insights into sales progress. Conducted training sessions with 20+ Sales and Sales Development personnel on digital sales strategies and big data-enabled engagement.
Marketing Executive at Yuan Skincare
January 1, 2021 - August 1, 2021
Managed content and creative efforts including website, e-commerce listings and paid digital campaigns across Southeast Asia (Malaysia, Japan, Thailand, Singapore, Vietnam), contributing to a 50% revenue increase. Led cross-channel campaigns and collaborated with agencies to optimize ROAS and brand presence.
Account Content Executive at IH Digital
January 1, 2018 - December 1, 2019
Developed and implemented social media strategies, boosting engagement by 30% on Facebook and Instagram. Managed client blogs, optimized content and translations for SEO, increasing top 3 ranking keywords by 15%. Monitored and optimized PPC campaigns on Google and Weibo to improve ROAS. Analyzed SEO/SEM performance using Google Analytics, HubSpot, and Google Data Studio to inform strategy.
Content Executive at SNOB Coffee & The Laban Hotel
March 1, 2017 - August 1, 2018
Managed the social media content calendar, coordinating on-site photoshoots and short-form video content, resulting in a 50% increase in social engagement. Monitored and optimized paid social campaigns on Facebook and Instagram. Partnered with F&B stakeholders to enhance in-store customer experiences and align with brand objectives. Led PR and influencer partnerships to elevate brand awareness on Instagram and TikTok.

Education

Master of Global Management (Contemporary Marketing Management) at S P Jain School of Global Management
January 1, 2020 - October 1, 2021
Bachelor of Economics at Foreign Trade University
September 1, 2015 - April 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services, Software & Internet