Available to hire
Hi, I’m Rudra Sarkar. I specialize in online and remote digital services, including social media management, transcription, content creation, and online marketing. I’m passionate about delivering quality-driven results and building lasting relationships with clients.
Over the years I’ve worked in customer service, field support engineering, and run my own freelance digital business, helping clients with WordPress sites, PPC campaigns, branding, and more. I’m a proactive problem-solver who enjoys turning ideas into actionable, measurable outcomes.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Service Associate at Firstsource Solutions Ltd., Siliguri
August 1, 2009 - March 1, 2011Handled customer inquiries, order processing, and support for clients; contributed to issue resolution and service quality.
Customer Service Agent (TalkTalk Technical Support) at Wipro BPO
August 1, 2014 - May 1, 2015Provided technical support and customer service for TalkTalk’s customers, troubleshooting issues and guiding users.
Field Support Engineer – IndiGo Project (Bagdogra Airport) at CMS IT Services
June 1, 2015 - September 1, 2017Field engineering support for IndiGo project, including on-site troubleshooting and IT-related tasks at Bagdogra Airport.
Field Support Engineer at CMS IT Services
June 1, 2015 - September 1, 2017Field engineering support for the IndiGo project at Bagdogra Airport, performing on-site maintenance and technical support.
Education
Graduate in Mass Communication & Journalism (Honors) at North Bengal University
January 11, 2030 - January 1, 2008Higher Secondary at CBSE
January 11, 2030 - January 1, 2005Secondary (10th) at CBSE
January 11, 2030 - January 1, 2003Graduate in Mass Communication & Journalism (Honors) at North Bengal University
January 11, 2030 - January 1, 2008Higher Secondary at CBSE
January 11, 2030 - January 1, 2005Secondary (10th) at CBSE
January 11, 2030 - January 1, 2003Graduate in Mass Communication & Journalism (Honors) at North Bengal University
January 11, 2030 - January 1, 2008Higher Secondary at CBSE
January 11, 2030 - January 1, 2005Secondary (10th) at CBSE
January 11, 2030 - January 1, 2003Qualifications
Certificate course in Hardware & Networking – Jetking
January 11, 2030 - January 3, 2026Certificate course in Hardware & Networking – Jetking
January 11, 2030 - January 3, 2026Certificate course in Hardware & Networking – Jetking
January 11, 2030 - January 3, 2026Industry Experience
Software & Internet, Professional Services, Telecommunications, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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