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I am a Virtual Assistant and Administrative Support Specialist based in Abuja who streamlines operations, manages correspondence and scheduling, and creates organized systems that improve workflow. I handle document drafting, appointment coordination, filing systems, and guest support so leadership can focus on core priorities. I’ve cut processing time by 30%, managed communication for 30+ stakeholders, and built automated workflows that remove repetitive tasks. I’m proficient in Google Workspace, Microsoft 365, and key admin tools with strong multitasking skills and reliable follow-through.…I am a Virtual Assistant and Administrative Support Specialist based in Abuja who streamlines operations, manages correspondence and scheduling, and creates organized systems that improve workflow. I handle document drafting, appointment coordination, filing systems, and guest support so leadership can focus on core priorities. I’ve cut processing time by 30%, managed communication for 30+ stakeholders, and built automated workflows that remove repetitive tasks. I’m proficient in Google Workspace, Microsoft 365, and key admin tools with strong multitasking skills and reliable follow-through.

Ruth Onya

Project Manager, Content Producer, Content Creator, +2

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I am a Virtual Assistant and Administrative Support Specialist based in Abuja who streamlines operations, manages correspondence and scheduling, and creates organized systems that improve workflow. I handle document drafting, appointment coordination, filing systems, and guest support so leadership can focus on core priorities. I’ve cut processing time by 30%, managed communication for 30+ stakeholders, and built automated workflows that remove repetitive tasks. I’m proficient in Google Workspace, Microsoft 365, and key admin tools with strong multitasking skills and reliable follow-through.…I am a Virtual Assistant and Administrative Support Specialist based in Abuja who streamlines operations, manages correspondence and scheduling, and creates organized systems that improve workflow. I handle document drafting, appointment coordination, filing systems, and guest support so leadership can focus on core priorities. I’ve cut processing time by 30%, managed communication for 30+ stakeholders, and built automated workflows that remove repetitive tasks. I’m proficient in Google Workspace, Microsoft 365, and key admin tools with strong multitasking skills and reliable follow-through.

Available to hire

I am a Virtual Assistant and Administrative Support Specialist based in Abuja who streamlines operations, manages correspondence and scheduling, and creates organized systems that improve workflow. I handle document drafting, appointment coordination, filing systems, and guest support so leadership can focus on core priorities.

I’ve cut processing time by 30%, managed communication for 30+ stakeholders, and built automated workflows that remove repetitive tasks. I’m proficient in Google Workspace, Microsoft 365, and key admin tools with strong multitasking skills and reliable follow-through.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Beginner

Igbo

Beginner

Work Experience

Freelance Remote Virtual Assistant at Freelance — Remote

September 1, 2024 - Present

Provided virtual assistance to clients by streamlining repetitive tasks, advising on workflows, and reducing workload strain. Improved turnaround times and client satisfaction through process optimization and automation. Built end-to-end automation workflows using Zapier and Make connecting Calendly, Airtable, HubSpot, and Slack to eliminate manual data entry and improve lead response times. Drafted correspondence and formal documents, maintained brand-consistent communications. Managed email campaigns and CRM tasks using HubSpot and MailChimp. Supported marketing efforts and lead nurturing, achieving high open and click-through rates. Created custom task trackers in Google Sheets and weekly schedules in Google Calendar. Coordinated scheduling across multiple time zones and served as primary point of contact for client communications. Reorganized cluttered Google Drive structures with clear folder systems and naming conventions, accelerating document retrieval and team collaboration. D

Administrative Assistant at Federal Fire Service, CG's Registry

July 1, 2024 - July 1, 2025

Led process improvement initiatives for mail and file registration systems, cutting processing time by 30% and improving document retrieval efficiency across high-volume government operations. Managed digitization project for physical records using Microsoft 365, coordinating migration activities that increased storage capacity by 40% and improved access speed to archived information. Drafted official correspondence and formal documents for departmental communications, maintaining compliance with government standards. Handled confidential records with discretion, ensuring compliance with data protection standards while supporting cross-departmental coordination. Answered inbound inquiries and directed calls to appropriate personnel providing professional reception services. Directed digital transformation across 8 departments, training 100+ personnel and implementing automated workflows that reduced retrieval time by 67% while eliminating lost record incidents.

Administrative Assistant at City Royal International Academy

March 1, 2023 - November 1, 2023

Led scheduling workflows, stakeholder communications, and operational support for school administration. Oversaw student information systems and coordinated admission documentation across multiple departments. Directed organizational communications and school event coordination as primary contact for parents and staff. Ensured timely information flow and professional service delivery across all stakeholder groups. Managed cross-departmental operations including meeting scheduling, resource allocation, and reporting workflows. Improved communication efficiency and reduced response times across teams. Answered inbound calls and directed inquiries to appropriate departments, managing communications for 50+ staff and 300+ students. Implemented administrative process improvements while supervising support staff and monitoring budget expenditures. Ensured optimal resource allocation and seamless project delivery.