Integration Support Specialist at Payment Service Network

Launch and maintain integrations of PSN's Online Payment Platform and Accounting Ledger Software on behalf of Municipalities, Utility Companies and other various industries.

General Support Manager at Software Consulting Associates

Engage with Tax Receivers and Assessors to generate Tax Collections, Tax Bills and Payments. Maintain Assessment Rolls.

Installation Technician at Municity SAS Software

Installations or program launches for municipalities employing Municity web-based software. Provide Pre-Install training and Post-Install support.

Customer Experience Analyst at Mediacom Communications

Coordinate Customer Service Week recognizing employees for dedication to Company/Community. Collaborate with internal stakeholders and vendors to improve Customer Experience. Leverage business intelligence to evaluate new software solutions.

Software QA Analyst at Mediacom Communications

Validate new and existing functionality in software release candidates. Document functions and procedures. Execute tests using Zephyr for JIRA, and track project defects. Ensure stability of provisioning platform for voice, video and internet.

Project Manager, User Experience Specialist, Business Analyst, Copywriter at RegionalHelpWanted.com

Lead development of project specifications and schedule. Communicate project progress and planning to various stakeholders. Analyze web traffic to identify potential improvement of sales funnels. Generate marketing and transactional email messages.

Consultant, Account Manager, Copywriter, Enrollment Marketing at Spectrum EDU Solutions

Launched higher education enrollment marketing programs for colleges and universities. Configured dynamic micro-sites and private social networks for clients. Generated copy for communications with Prospects, Applicants, Accepted Students and Parents. Provided training to help clients utilize Content Management System. Presented 'Enrollment Management Platform' via on-site or web-based demonstration. Managed tasks and deliverables with Basecamp project management software.

Project Manager, Business Analyst, Copywriter at 10LocalCoupons.com

Collected business requirements from stakeholders. Provided specification documents and 'low res' wire frames to Programming Team. Communicated project progress to colleagues. Guided launch of Local Coupon website

Marketing Consultant at Radio Woodstock 100.1 WDST

Cultivated relationships with area businesses. Created unique advertising campaigns.

Data Team Lead - RCS at Media Monitors

Managed local and remote data teams for radio and television airplay verification platform. Modeled Data for the platform. Participated in proof-of-concept and launch of product.

Programming, Broadcast Operations at WPDH-FM WCZX-FM WEOK-AM

Ultimately managed day-to-day Operations of three Radio stations and their simulcasts. Managed organization's transition from traditional audio media to BE AudioVault digital audio delivery systems. Integrated BE AudioVault with RCS Selector and Linker scheduling programs for all stations. Managed Automation for AM Station with Program Suppliers for Talk, ESPN and Radio Disney. Coordinated Board Operators and commercial logs for Sports Broadcasts: Minor/Major League NY Baseball and Army Football.

Payment Service Network Integration Support Specialist at Payment Service Network (PSN)

Launch and maintain integrations of PSN's Online Payment Platform and Accounting Ledger Software for municipalities, utility companies, and various industries.

General Support Manager (Tax Assessment and Water) at Software Consulting Associates

Engaged with Tax Receivers and Assessors to generate Tax Collections, Tax Bills and Payments; Maintain Assessment Rolls.

Solutions Consultant, Account Manager, Copywriter, Enrollment Marketing at Spectrum EDU

Launched higher education enrollment marketing programs; configured dynamic micro-sites and private networks; drafted communications; trained clients on CMS; demonstrated Enrollment Management Platform; managed Basecamp tasks.

Project Manager, Business Analyst, Copywriter at RegionalHelpWanted.com

Led project specs and scheduling; communicated progress; analyzed web traffic; generated marketing emails.