Available to hire
I am a Senior Technical Project Manager with 19+ years of experience across BFSI, IT/ITES, and Manufacturing in Singapore and India. I specialize in end-to-end delivery across Agile/Scrum, Waterfall, and Hybrid environments, with strong focus on Business Analysis, .NET/Java application development, BI (Power BI, Qlik, Tableau), and RPA automation. I enjoy translating complex business problems into scalable, cost-effective technology solutions and thrive in globally distributed, cross-functional teams.
I have led multi-million-dollar programmes and delivered mission-critical enterprise solutions at Credit Suisse, Singlife (Aviva), and BIENE Technologies. I have a solid command of Singapore’s regulatory landscape (MAS reporting, PDPA compliance, capital markets standards) and a proven track record in stakeholder management, executive communication, and driving measurable business value through technology-enabled change.
Skills
Language
English
Fluent
Work Experience
Program Manager & BA/BI Lead at BIENE Technologies
April 1, 2023 - PresentLead end-to-end Technical Project Manager for BFSI global clients, overseeing SDLC delivery including requirements analysis, effort estimation, sprint planning, UAT coordination, and production release across distributed teams in India and Singapore. Maintain project plans, RAID logs, risk registers, and executive dashboards using JIRA and Confluence; drive Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives) and hybrid delivery models; architect and deliver scalable enterprise applications using .NET and Java; design and implement Power BI dashboards enabling real-time KPI monitoring; automate reporting workflows with PowerShell and Python; spearhead RPA automation initiatives; ensure system performance and regulatory/governance compliance.
Technical Lead & Automation Manager at Singlife (Aviva)
February 1, 2018 - April 1, 2023Led end-to-end distribution operations automation programs; migrated AS400 batch jobs to Oracle Data Store; automated regular BAU reports to mitigate PDPA risks using VBA and Qlik Sense; built OKR-driven strategies tracking FA persistency, incentives, and commissions; managed a 5-member cross-functional team; created a 360-degree interactive dashboard for the sales force; performed AS-IS to TO-BE gap analysis and data mapping; ensured PDPA compliance across data reporting.
AVP – Business Analytics & Automation at Credit Suisse Bank
June 1, 2014 - January 1, 2018Delivered LE Client Stream MI reports for Trade Finance and Capital Markets; managed enterprise SQL Server environments; designed HA/DR strategies, AlwaysOn clustering, replication, and failover; provided Level 3 production support and RCA; automated repetitive DBA tasks; collaborated with analytics teams on Power BI data models and secure dataset access; ensured regulatory compliance, data governance, and audit readiness; mentored L1/L2 DBAs.
Assistant Manager – Aviation & Locomotives at Genpact Pvt Ltd
December 1, 2011 - June 1, 2014Led business analysis for high-scale aviation procurement projects; managed requirements elicitation, UML modeling, and Agile delivery for financial web applications; reconciled data discrepancies across enterprise systems to augment KYC reporting; delivered executive dashboards and reporting frameworks for senior leadership.
Team Leader – MIS & Automation at Caresoft Global Pvt Ltd
April 1, 2006 - November 1, 2011Automated end-to-end reporting processes, achieving ROI savings of 530 man-hours per month; led cross-functional MIS and automation projects; developed programme dashboards and KPI tracking to improve reporting transparency and efficiency.
Education
Executive MBA – Information Technology at CMJ University Institute, Bangalore, India
April 1, 2011 - May 1, 2012Bachelor of Computer Applications (BCA) – Computer Applications at Annamalai University, Chidambaram, Tamil Nadu, India
April 1, 2007 - May 1, 2011Diploma – Information Technology at Nachimuthu Polytechnic College, Pollachi, Tamil Nadu, India
April 1, 2004 - May 1, 2006Higher Secondary School – Computer Science at Rani Meyyammai Higher Secondary School, Karur, Tamil Nadu, India
April 1, 2002 - May 1, 2004Executive MBA – Information Technology (Distance Education) at CMJ University Institute, Bangalore, India
April 1, 2011 - May 1, 2012Bachelor of Computer Applications (BCA) – Computer Applications at Annamalai University, Chidambaram, Tamil Nadu, India
April 1, 2007 - May 1, 2011Diploma – Information Technology at Nachimuthu Polytechnic College, Pollachi, Tamil Nadu, India
April 1, 2004 - May 1, 2006Higher Secondary School – Computer Science at Rani Meyyammai Higher Secondary School, Karur, Tamil Nadu, India
April 1, 2002 - May 1, 2004Qualifications
PMP – Project Management Professional (Trained)
January 11, 2030 - April 1, 2026Certified Scrum Master (CSM)
January 11, 2030 - April 1, 2026Lean Six Sigma – Green Belt & Black Belt
January 11, 2030 - April 1, 2026Certified in Strategic Management
January 11, 2030 - April 1, 2026Microsoft Azure & Power BI Certified
January 11, 2030 - April 1, 2026Automation Anywhere RPA – Certified
January 11, 2030 - April 1, 2026PMP – Project Management Professional (Trained)
January 11, 2030 - April 1, 2026Certified Scrum Master (CSM)
January 11, 2030 - April 1, 2026Lean Six Sigma – Green Belt & Black Belt
January 11, 2030 - April 1, 2026Certified in Strategic Management
January 11, 2030 - April 1, 2026Microsoft Azure & Power BI Certified
January 11, 2030 - April 1, 2026Automation Anywhere RPA – Certified
January 11, 2030 - April 1, 2026Industry Experience
Financial Services, Professional Services, Software & Internet, Manufacturing, Other
Skills
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