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I am an experienced customer service professional with 7 years working in the banking sector. I hold a degree in English Literature and possess strong time management skills. I enjoy solving problems and providing financial advice to customers. I am also proficient in English, with skills in writing, reading, and speaking. I am a determined, hardworking, and honest individual who is motivated to learn new skills. I can work well both independently and as part of a team. I set goals for myself and work steadily towards achieving them.…I am an experienced customer service professional with 7 years working in the banking sector. I hold a degree in English Literature and possess strong time management skills. I enjoy solving problems and providing financial advice to customers. I am also proficient in English, with skills in writing, reading, and speaking. I am a determined, hardworking, and honest individual who is motivated to learn new skills. I can work well both independently and as part of a team. I set goals for myself and work steadily towards achieving them.

Saarah Nada Az Zahra

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I am an experienced customer service professional with 7 years working in the banking sector. I hold a degree in English Literature and possess strong time management skills. I enjoy solving problems and providing financial advice to customers. I am also proficient in English, with skills in writing, reading, and speaking. I am a determined, hardworking, and honest individual who is motivated to learn new skills. I can work well both independently and as part of a team. I set goals for myself and work steadily towards achieving them.…I am an experienced customer service professional with 7 years working in the banking sector. I hold a degree in English Literature and possess strong time management skills. I enjoy solving problems and providing financial advice to customers. I am also proficient in English, with skills in writing, reading, and speaking. I am a determined, hardworking, and honest individual who is motivated to learn new skills. I can work well both independently and as part of a team. I set goals for myself and work steadily towards achieving them.

Available to hire

I am an experienced customer service professional with 7 years working in the banking sector. I hold a degree in English Literature and possess strong time management skills. I enjoy solving problems and providing financial advice to customers. I am also proficient in English, with skills in writing, reading, and speaking.

I am a determined, hardworking, and honest individual who is motivated to learn new skills. I can work well both independently and as part of a team. I set goals for myself and work steadily towards achieving them.

Skills

Microsoft Office

Experience Level

Microsoft Office

Intermediate

Language

English

Advanced

Work Experience

Bank Teller at BNI Syariah

December 31, 2018 - July 23, 2025

Performed routine and complex banking transactions such as deposits, withdrawal, and money transfers. Maintained accurate records of transactions and ensured all documentation was in place. Promoted and sold bank products to customers.

Customer Service at BNI Syariah

December 31, 2021 - July 23, 2025

Handled customer transactions including opening and closing bank accounts. Resolved customer issues by responding to questions, complaints, and requests. Maintained accurate records of transactions and ensured all documentation was properly managed.

Customer Service Representative at Bank Syariah Indonesia

December 31, 2024 - July 23, 2025

Handled all aspects of bank account transactions like opening, closing, savings, deposits, and bank checks. Engaged with customers by calling and texting them daily to address needs. Provided financial assistance and advice on services and products to support customer financial situations. Sold new products to increase bank profits.

Bank Teller at BNI Syariah

December 31, 2018 - July 23, 2025

Performed routine and complex banking transactions such as deposits, withdrawal, money transfers, etc. Maintained accurate records of transactions and ensured documentation was in place. Promoted and sold bank products to customers.

Customer Service at BNI Syariah

December 31, 2021 - July 23, 2025

Handled account openings and closures. Responded to customer issues, complaints, and requests effectively. Maintained accurate transaction records and documentation.

Customer Service Representative at Bank Syariah Indonesia

January 1, 2024 - July 23, 2025

Managed all aspects of bank accounts transactions including opening and closing savings accounts, deposits, and bank checks. Engaged customers by calling and texting 50 customers daily to meet their needs. Provided financial advice regarding services and products to support customers' financial situations. Sold new products to increase bank profits.