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I am a solutions-oriented, passionate Quality Assurance Engineer with 20+ years of QA, testing, and supporting EMEA software deployments across the entire SDLC and Agile practices. I have led Workday projects to identify issues and defects, including requirements gathering, UAT, and progress reporting. I bring functional expertise in product leadership, knowledge sharing, and essential product management functions, and I am a proven leader who mentors others, communicates clearly, and builds strategic partnerships with stakeholders to meet client requirements and SLAs.…I am a solutions-oriented, passionate Quality Assurance Engineer with 20+ years of QA, testing, and supporting EMEA software deployments across the entire SDLC and Agile practices. I have led Workday projects to identify issues and defects, including requirements gathering, UAT, and progress reporting. I bring functional expertise in product leadership, knowledge sharing, and essential product management functions, and I am a proven leader who mentors others, communicates clearly, and builds strategic partnerships with stakeholders to meet client requirements and SLAs.

Said Hemici

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I am a solutions-oriented, passionate Quality Assurance Engineer with 20+ years of QA, testing, and supporting EMEA software deployments across the entire SDLC and Agile practices. I have led Workday projects to identify issues and defects, including requirements gathering, UAT, and progress reporting. I bring functional expertise in product leadership, knowledge sharing, and essential product management functions, and I am a proven leader who mentors others, communicates clearly, and builds strategic partnerships with stakeholders to meet client requirements and SLAs.…I am a solutions-oriented, passionate Quality Assurance Engineer with 20+ years of QA, testing, and supporting EMEA software deployments across the entire SDLC and Agile practices. I have led Workday projects to identify issues and defects, including requirements gathering, UAT, and progress reporting. I bring functional expertise in product leadership, knowledge sharing, and essential product management functions, and I am a proven leader who mentors others, communicates clearly, and builds strategic partnerships with stakeholders to meet client requirements and SLAs.

Available to hire

I am a solutions-oriented, passionate Quality Assurance Engineer with 20+ years of QA, testing, and supporting EMEA software deployments across the entire SDLC and Agile practices.

I have led Workday projects to identify issues and defects, including requirements gathering, UAT, and progress reporting. I bring functional expertise in product leadership, knowledge sharing, and essential product management functions, and I am a proven leader who mentors others, communicates clearly, and builds strategic partnerships with stakeholders to meet client requirements and SLAs.

Skills

SQL

Jira

AWS

Experience Level

SQL

Expert

Jira

Expert

AWS

Intermediate

Language

English

Advanced

French

Advanced

Work Experience

QA Engineer at QA Work Smart - Freelance

February 1, 2025 - Present

Designing detailed functional test scenarios for a modular repository within an Agile Scrum environment; active contribution to planning, review, and retrospective ceremonies to ensure QA/Dev/PO alignment; analyzing customer feedback and reproducing bugs to strengthen delivery reliability.

QA Engineer at MN Santé

November 23, 2024 - December 1, 2024

Regression testing for web and mobile applications; integration testing; interoperability using Mirth Connect and HL7 healthcare data exchange; test design based on user stories and technical specifications; maintained comprehensive technical documentation.

Quality Assurance Engineer at Workday

April 1, 2015 - May 20, 2023

Module Payroll, Management, HCM Core, Absence Management, Compensation Management, Benefits Management. Developed test plans, executed manual tests, reported defects, and built end-to-end system test scenarios in collaboration with Product Managers, Developers, and QA Engineers.

Quality Assurance Test Analyst at Sage PLC

January 1, 2006 - January 1, 2014

Wrote user stories as a Scrum Master, created test plans and testing environments, performed UAT, compliance, and regression testing; prepared test data in Quality Center and assisted with English to French translation; analyzed automation tool outputs.

ERP Support Consultant at Sage PLC

January 1, 2001 - January 1, 2006

Resolved technical and customer issues on Sage Line 500 and Fixed Asset Management; anticipated product shortfalls and authored testing plans; installed and configured Microsoft SQL Server databases; cross-functional support for French and other European customers.

First Line Support at Equant Global Support Center

January 1, 2000 - January 1, 2001

Provided multilingual first-line support to high-value clients, resolved escalated issues with empathy, monitored networks, and supported service engineers; contributed to coaching and mentoring of colleagues.