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I am a Programme Manager with 15+ years’ experience in the digital sector, leading cross-functional teams to deliver large-scale programmes across global markets. I have a proven track record structuring, negotiating, and implementing multi-million-dollar strategic agreements, content partnerships, and technology solutions, consistently aligning outcomes with business strategy and driving measurable value. I am passionate about building long-term client relationships, managing budgets and risks, and delivering operational excellence. I’m excited by the next opportunity to lead impactful programmes and strategic business outcomes that accelerate growth and transformation. I am a gamer with experience playing 1st PS games, open world games on Xbox, Steam Deck, windows, PS and mobile.…I am a Programme Manager with 15+ years’ experience in the digital sector, leading cross-functional teams to deliver large-scale programmes across global markets. I have a proven track record structuring, negotiating, and implementing multi-million-dollar strategic agreements, content partnerships, and technology solutions, consistently aligning outcomes with business strategy and driving measurable value. I am passionate about building long-term client relationships, managing budgets and risks, and delivering operational excellence. I’m excited by the next opportunity to lead impactful programmes and strategic business outcomes that accelerate growth and transformation. I am a gamer with experience playing 1st PS games, open world games on Xbox, Steam Deck, windows, PS and mobile.

Peggy St Clair

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I am a Programme Manager with 15+ years’ experience in the digital sector, leading cross-functional teams to deliver large-scale programmes across global markets. I have a proven track record structuring, negotiating, and implementing multi-million-dollar strategic agreements, content partnerships, and technology solutions, consistently aligning outcomes with business strategy and driving measurable value. I am passionate about building long-term client relationships, managing budgets and risks, and delivering operational excellence. I’m excited by the next opportunity to lead impactful programmes and strategic business outcomes that accelerate growth and transformation. I am a gamer with experience playing 1st PS games, open world games on Xbox, Steam Deck, windows, PS and mobile.…I am a Programme Manager with 15+ years’ experience in the digital sector, leading cross-functional teams to deliver large-scale programmes across global markets. I have a proven track record structuring, negotiating, and implementing multi-million-dollar strategic agreements, content partnerships, and technology solutions, consistently aligning outcomes with business strategy and driving measurable value. I am passionate about building long-term client relationships, managing budgets and risks, and delivering operational excellence. I’m excited by the next opportunity to lead impactful programmes and strategic business outcomes that accelerate growth and transformation. I am a gamer with experience playing 1st PS games, open world games on Xbox, Steam Deck, windows, PS and mobile.

Available to hire

I am a Programme Manager with 15+ years’ experience in the digital sector, leading cross-functional teams to deliver large-scale programmes across global markets. I have a proven track record structuring, negotiating, and implementing multi-million-dollar strategic agreements, content partnerships, and technology solutions, consistently aligning outcomes with business strategy and driving measurable value.

I am passionate about building long-term client relationships, managing budgets and risks, and delivering operational excellence. I’m excited by the next opportunity to lead impactful programmes and strategic business outcomes that accelerate growth and transformation.

I am a gamer with experience playing 1st PS games, open world games on Xbox, Steam Deck, windows, PS and mobile.

Language

English

Fluent

Work Experience

Senior Client Partner / Partnership Manager at Unity

September 1, 2020 - December 31, 2024

Oversaw multi-year, multi-million-dollar programmes with global AAA game studios and publishers (e.g. King, Gameloft, Ubisoft, Lego, SEGA), ensuring delivery outcomes aligned with client strategy and Unity’s business objectives. Directed the end-to-end lifecycle of complex customer programmes, coordinating technical and commercial teams across EMEA and FIS+ markets. Negotiated and secured strategic agreements including $4.2m (3-year) and $13m (5-year) programmes, providing governance to ensure milestones, deliverables and benefits were achieved. Maintained oversight of multiple client portfolios, balancing new initiatives and renewals while ensuring long-term value creation and customer satisfaction. Partnered with channel organisations and internal leadership to align resourcing, mitigate risks, and support customers through delivery and adoption.

Senior Program Manager at Dow Jones

July 1, 2017 - July 31, 2022

Coordinated feature and design development across the Financial News, Private Equity News, and Financial News website and app products. Provided strategic guidance to cross-functional teams, applying Scrum methodology, scope negotiations, and feature prioritisation to deliver high-value outcomes. Regularly briefed C-suite and senior leaders on progress, risks and strategic alignment. Oversaw multiple cross-functional teams across time zones, balancing Agile, Waterfall, and hybrid delivery approaches. Managed marketing campaigns, subscription initiatives and product releases, translating strategic business goals into actionable roadmaps and user stories. Drove site redesigns and data platform projects, and led the operational migration of Salesforce CRM with governance and testing structures to ensure entitlement validation and uninterrupted access.

Senior Program Manager at Skype

May 1, 2015 - June 30, 2017

Provided operational leadership for the delivery of product, marketing, and technical change initiatives across desktop, mobile (Android, iOS), Skype for Web, Skype Preview, and Mac. Partnered with cross-functional teams to manage customer readiness, ensuring consistent updates and resources across Help articles, FAQs, and support channels. Represented the customer voice in product development by capturing and prioritising feedback; created actionable change stories that reduced open issue queues by 40-45% across the first two years. Oversaw end-to-end delivery of complex product enhancements and deployment projects, and defined and tracked business outcomes and value delivered beyond project outputs.

Senior Strategic Partnerships Manager at Microsoft

July 1, 2011 - December 31, 2014

Launched and managed over 35 partner applications across Xbox 360 and Xbox One across EMEA. Owned and coordinated all aspects of partner relationships, orchestrating cross-functional resources to maximise joint business opportunities and alignment with platform strategy. Delivered partner presentations on platform capabilities and cross‑platform features, acted as a trusted advisor with regular performance reviews, and managed contracts to include TVOD, AVOD, SVOD, geo-expansion and marketing clauses. Maintained release schedules by coordinating with 1st Party Publishing, marketing, and content teams to support launches and promote monetisation.

Senior Client Partner / Partnership Manager at Unity

September 1, 2022 - December 1, 2024

Oversaw multi-year, multi-million-dollar programmes with global AAA game studios and publishers (e.g., King, Gameloft, Ubisoft, Lego, SEGA), ensuring delivery outcomes aligned with client strategy and Unity’s business objectives. Directed the end-to-end lifecycle of complex customer programmes from opportunity identification through execution and renewal, coordinating technical and commercial teams to resolve dependencies and ensure programme success across EMEA and FIS+ markets. Negotiated and secured strategic agreements including $4.2m (3-year) and $13m (5-year) programmes, providing governance to ensure milestones, deliverables and benefits were achieved. Maintained oversight of multiple client portfolios, balancing new initiatives and renewals while delivering long-term value and customer satisfaction.

User Readiness Group at Skype

May 1, 2015 - June 1, 2017

Provided operational leadership for the delivery of product, marketing, and technical change across desktop, mobile, and web platforms. Partnered with cross-functional teams to manage customer readiness and ensure consistent resources across Help articles, FAQs, and community channels. Represented the customer voice in product development by capturing and prioritising feedback, reducing open issue queues significantly, and ensuring readiness across global markets.

Education

BA, Foundation Degree in Media & Business Applications at Birkbeck College, London, UK

January 1, 2003 - December 31, 2006

B. Sc. Information Systems Engineering at University of Westminster, Harrow, London, UK

January 1, 1994 - December 31, 1997

BA, Foundation Degree in Media & Business Applications at Birkbeck College

January 1, 2003 - January 1, 2006

B. Sc. Information Systems Engineering - Merit at University of Westminster

January 1, 1994 - January 1, 1997