Available to hire
I am a confident, well-presented professional with a strong background in customer service, sales, and administrative support. Known for excellent communication, adaptability, and a commitment to delivering high-quality work. I thrive in fast-paced environments and am driven by personal growth, learning, and collaboration.
I have a proven ability to manage responsibilities independently while contributing positively to team goals. I am outgoing, enjoy meeting new people, and continually seek opportunities for growth, learning, and self-improvement. I also enjoy exploring creative outlets as a way to express ideas, recharge, and stay inspired.
Language
English
Fluent
Work Experience
Customer Advisor at Argos, Kingsway Derby
May 1, 2019 - PresentProvided friendly, efficient customer service at the counter and on the shop floor, helping customers with queries. Picked, packed and processed orders accurately while working to tight time targets. Handled cash and card transactions, following company procedures and security standards.
Freelance Make-up Artist at Self Employed, Derby
October 1, 2025 - February 28, 2026Delivered professional makeup services for weddings, shoots and events. Managed bookings, marketing, invoicing, and content for social media. Built a loyal client base through quality service and creative work.
Seasonal Sales Assistant at Footasylum, Derby
November 1, 2022 - January 31, 2023Provided styling advice and customer support during busy retail periods. Managed transactions and maintained merchandising standards. Supported the team to exceed store sales targets.
Luxury Beauty and Fragrance Specialist at Artisan People, Midlands Based
August 1, 2023 - September 30, 2023Delivered tailored beauty consultations and VIP shopping experiences. Maintained deep product knowledge of luxury brands and trends. Achieved sales targets through upselling and personalised recommendations.
Door to Door Sales Representative at The Marketing Group, Nottingham
September 1, 2023 - February 29, 2024Engaged prospective customers and presented tailored service solutions. Consistently exceeded sales targets in a competitive environment. Developed strong persuasion and negotiation skills.
Case Manager at James Leighton Financial Services, Nottingham
February 1, 2024 - November 30, 2024Managed mortgage applications from submission to completion, ensuring efficiency and compliance. Liaised with clients, brokers, lenders, and solicitors, providing updates and resolving issues. Used CRM and lender portals to track progress and streamline communication.
Education
NVQ Level 2 Hair & Makeup at Derby College, Roundhouse
September 1, 2022 - June 30, 2023AS Level: Law, Criminology & Business at Derby College, Joseph Wright
September 1, 2021 - July 31, 20228 GCSEs (Grade 9-4) at Derby Moor Academy
September 1, 2016 - May 31, 2021Qualifications
Industry Experience
Retail, Consumer Goods, Professional Services, Financial Services, Education, Media & Entertainment
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